Bella Vista & Free Buggy - Hamilton Island

Great location and lookout from living area.

Kitchen supplies limited. Jam jars used as drinking glasses, requested proper glasses which they said they would supply but never did.

Staff are really friendly,always answer your questions help when u need

Main shower head broken ,couch was dirty,old .the carpet in bedrooms was stained,the aircon in the first bedroom didn’t work properly,it was really loud.The cleaning for house needs to be a lot better it was dusty floor needed mopping.so before I could enjoy my stay I had to clean everything.

Everything Nothing not to like Big clean tidy property with plenty of indoor and outdoor space Lots of fridge and freezer space for self catering plus everything we needed for our stay

Nothing

The location is great. The villa is spacious, clean and has an amazing view.

There were some maintenance issues which need to be attended to. Broken shower head, running toilets, outdoor lights not working, toilet roll holder broken. Customer service from property managers was also not great. Request for twin beds was ignored and sheets were dumped on the doorstep when we requested they address it (we were left to mar up beds ourselves). On checkout we were left at the airport with our luggage 2.5hrs before the flight and could not check in. Alternate luggage storage option should be provided.