Nine Elms Urban Suites

Large room for a London property and great amenities. Clean and modern, really enjoyed our stay

We were in the room with the media wall and sofa which was on the first floor, so could hear everytime someone came into the building / doors slamming shut. Other than that, really great place. Would stay again

Stayed before. Feels safe and secure. Good facilities

No WiFi working Mattress could do with upgrade

The location was ideal for us. The owner was very responsive and helpful with our questions about the area.

Ideal location, great shower, ideal to have a little kitchen when staying with a 1 year old. Close to handy tube station and a lovely play park and amenities within 5-10 min walk. Quiet neighbourhood. Light and airy, good ventilation and fan provided too. Would be an ideal place to stay if the issues were addressed/ communication was better.

Lack of communication when we encountered a problem on arrival (cleaner hadn’t turned up to clean apartment before check in) was told we would get a call back and didn’t, so we went out for supplies and in the mean time a cleaner came to rectify scenario. Thankfully. Although the previous persons clothing were still in the drawers after the apartment had been cleaned. Asked for a cot to be available for the stay months before booking occurred. We stayed for 3 days and the cot finally arrived on the last day which was basically pointless at this stage as we had had to struggle on the sofa bed for 2 days out of 3 with our 1 year old. Missing curtains so the room was fully light all night with no way of rectifying this. You could also see straight into the bathroom with no curtain….. Still awaiting a partial refund which the owner has advised she had asked booking.com for.