Upstay - New Condo in Jaco - 5 mins from Beach

la ubicación y la comodidad del apto

nada

Muy accesible y grande

No hay servilletas ni paños para limpiar

Nice place, clean modern

I waited for an hour to enter the place Check in is too late

PROS: Clean, safe, close by to bus terminal, nice views, flexible check in, check in staff was nice, communication was responsive

CONS: hidden costs, difficult check in, inadequate supplies, feeling like the owners didn't do the bare minimum I am a little sad because I wanted to like this place. It is clean and in a nice building, but unfortunately the whole experience left a bad taste in my mouth. First the price you are quoted on the website is not the price I paid. I understand, there are taxes and such. But it was over $100 more for 3 nights. On top of $100 secruity deposit (which is refundable). The QR code that I needed to access the building was not sent to me, making check in a real hastle. When you get to the apartment it is disappointing. One big thing is that the wifi is unusable in the large room. You can connect for a bit but it drops after a few moments. Then there are the little things. It feels like who ever is managing it doesn't really want to make it comfortable. There are no instructions anywhere like in normal places (even air bnbs) on connecting to the wifi, locking the door from the outside, or how to use the fancy stove top. There is a paper towel holder but no paper towels. There are towels but no wash cloths. There is nothing in the bathroom to absorb extra water that might get on the floor when you shower. There is a dishwasher but no detergent. The plates are pushed all the way back in the cabinet so they are really hard to see, so it lools empty at first. The utenzils were blocked by the garbage like they didn't want you to go in there.There is a stovetop and coffee maker but only salt. Not even tea or sugar packets. They don't give you anything to clean up after yourself with, but they do offer a cleaning service for a fee of course! All in all, for the price I paid I expected a better experience.