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Holiday Inn Hangzhou West Lake By IHG

Top rated by guests
Holiday Inn Hangzhou West Lake By IHG Hotel in Hangzhou
Holiday Inn Hangzhou West Lake By IHG Hotel in Hangzhou
Holiday Inn Hangzhou West Lake By IHG Hotel in Hangzhou
Holiday Inn Hangzhou West Lake By IHG Hotel in Hangzhou
Holiday Inn Hangzhou West Lake By IHG Hotel in Hangzhou
Don't miss out! Price and availability may change
9.4 / 10
Outstanding(108 Ratings)

Hotel in Hangzhou

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Holiday Inn Hangzhou West Lake By IHG provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.

When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, laundromat and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.

The hotel's daily housekeeping ensures an excellent option for your stay.

To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.

Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with mini bar available in select accommodations. Throughout the day, engage in the entertaining activities available at Holiday Inn Hangzhou West Lake By IHG. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

Amenities at Holiday Inn Hangzhou West Lake By IHG

24-hour front desk
Business facilities
Restaurant
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Wheelchair accessible
WiFi/Internet
Parking Available
Laundry services
Family friendly
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Hangzhou

city location on map

Nearby attractions

湖滨公园
0.4 mi
苏堤
2 mi
Orioles Singing in the Willows
1.5 mi
西湖十景
1.5 mi

Available Rooms

Things to know

Check-in: 2:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    9.4 / 10
    Outstanding(108 Ratings)
    10 / 10Outstanding·Jul 2026
    Great service, location. Staff Cathy was helpful and friendly! Highly recommend.
    10 / 10Outstanding·Jul 2026
    Rose good
    10 / 10Outstanding·Jun 2026
    Very close to Xihu and Hubin Yintai in77. Nice stay overall, nice furniture too.
    9.2 / 10Outstanding·Jun 2026
    We stayed in the King Suite with Sofa Bed, the only room type with a bathtub. Unfortunately, the tub’s open‑concept design made it impractical for families with older children. The king bed was very comfortable, but the sofa bed was short — our kids’ legs stuck out from the edge. The room was clean, with a strong shower head, and the Xiao Du AI assistant in the room was a delightful surprise, adding a modern touch. Customer service was mostly friendly and professional, though a few staff could add more smiles. A highlight was the robot delivery service, which brought our orders directly to the room — very convenient! There were a couple of slight hiccups: one of our two rooms was not ready by the default check‑in time (3 pm), and although I had indicated it was my mother’s actual birthday on the day of check‑in, nothing was arranged. It’s not mandatory, but a small gesture — like a fruit platter or a simple touch‑up in the room — would have gone a long way in making the stay more personal. The gym was very small, with only three pieces of equipment, and oddly combined with the laundry room. On the brighter side, breakfast was pretty good, with decent selections — I especially enjoyed the scallion oil noodles & mini dumpling soup made à la minute, which were delicious. The location is excellent: opposite a large shopping mall, walking distance to West Lake, and with a nice restaurant on the hotel’s second floor. Overall, despite minor issues, we had a pleasant stay and would gladly return here on our next visit to Hangzhou.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Holiday Inn Hangzhou West Lake By IHG. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Holiday Inn Hangzhou West Lake By IHG pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Holiday Inn Hangzhou West Lake By IHG?

    We found 18 amenities for this rental. This includes 24-hour front desk, business facilities, restaurant, free wifi/internet, and free parking.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.