The Kingstanding Inn

Only 1 thing that was a let down was the bed was very uncomfortable sorry apart from that it was a great stay so thank you 😊

Not inviting at all. Smells like cigarettes everywhere!

the room itself had a window stuck open, and the bathroom reaked of mold, and I could somewhat hear the music from the bar below us when we were trying to sleep

Wonderful service. Wonderful staff. No problem too big or small. Thoroughly enjoyed my 2 night stay night stay

I love

Was out most of the day so was not to fussed over my room but coming back to it at night was horrid, broken windows that can’t open the hot box of the warm, warm damp smell of the black mold above my head as I try to sleep, overall the staff where really nice tho

Bedroom was very hot as the window didn’t open. No remote control for the TV. Toilet seat was broken and only one towel given. Breakfast wasn’t available despite advertising it and no communication beforehand.

Booked this place as it is close to the athletics stadium, for the price we paid the room was sufficient and we could not hear sny noise from the pub. A lack of towels as there were 3 of us and we were given 1 bath towel, but staff managed to find us some more. A tv remote and bin would have been handy, but we understand that they are still tweaking the rooms. Staff friendly and the breakfast in the morning was lovely. We will book again.

Awful rooms

Times have been hard for the hospitality industry, clearly! Staff were very welcoming and friendly. A good cooked breakfast, and can't complain about the beer prices. While communal areas were cleaned the room itself had been neglected, and the general quality of the decor and repair was poor.

Staff were great, but the sink in the bathroom could have done with a good clean. The door needs new screws for the door handle on the entrance to the room

Close to M6 and most importantly it has a large car park so i can park my truck.

Very bad experience

My stay was amazing.staffs were secound to none,they cooperative and supportive.honestly nothing to complain about.HURRAY

So philthy and downtrodden that we left without checking in. Waited an hour for room to be ready and decided not worth it. Photos were not at all representative - this place should be delisted.

This place shouldnt be allowed to operate as any kind of b&b, inn or hotel. Its filthy, bar area toilets had faeces everywhere, even some on the walls. Check in isnt til 3 so for most people this means leaving your bags here and going off to do whatever you've come to Birmingham to do. Arriving back after a concert at 11.30pm to check in, the bar area has maybe 7 customers. One is DJing earsplittingly loud hardcore garage to his two pals and the other poor elderly patrons are sitting sadly in a corner. You have to shout to the bar staff to get your room key over the noise. You get to said room only to find the key doesnt work. Return to the bar, wait 10 minutes whilst listening to more club classics at deafening volume (we'd been to the worlds biggest heavy metal concert, volume isnt an issue to us normally) to then get a different room key. This room is a twin (not a double as booked). Theres one broken lamp out of two. A non working tv with no remote. Two terribly uncomfortable beds with no mattress toppers. A kettle and no cups or amenities. Theres no phone to call 'reception' to follow this up. Not being able to face the two flights of stairs having physical limitations as it is we stay in the room. We get up and leave as early as possible, other concert goers who have stayed have stories even worse than ours. The people working there were friendly enough but it's a dump frankly and i'd expect better if it was a halfway house or location for refugees applying for asylum.

Bed sheets were stained. Room smelt like wet dog. Poo marks and stains on the walls everywhere. Dust and just generally dirty. Mouldy fork under the desk. Mouldy shower and bathroom as there was no vent. Stained carpet. Staff where very helpful when room key didn’t work/they couldn’t find the correct room key so gave us another room.

It was a great experience to stay there.. cooperative staff Only bed need to be changed

I didn’t stay at the hotel. Because they said they couldn’t find my booking. It was such a terrible experience and yet I didn’t get a refund for it…

I was locked out of the property call and knocked at the door no one responded. I spent 2days my room was not cleaned nor beddings changed. The internet was not working. It was a terrible experience.

The new manager and staff were amazing, so friendly and couldn't do enough to help you. The new manager has taken over and recognised the need for a bit of TLC. Bedroom clean, but the mattress was dreadful, no bin or kettle in the room. Lounge area very spacious and nicely decorated. The staff were genuinely so pleasant, we will return.

We had a good stay at the hotel. We had a twin room as I left it late to book up somewhere for the Guns n Roses concert. The room was clean and tidy with an en-suite which was also clean and tidy. We were only using the room for somewhere to sleep after the concert so the fact we had a small room (we knew this as we booked the small twin) was fine with us. It was great value - we spent a third of the price of a room in the city centre - and this hotel was just as close to Villa park. We used the bar facilities downstairs, and they were clean and tidy, and a round of drinks was pleasingly cheap. When we chose to do the ground an Uber cost us £8. We decided to walk back (around 2.5 miles) and this was fine for us. It’s a basic hotel room - but was great value for money. I also found out that it is under new management- so this seems to be working well as we were happy and would come back again. Also the staff we encountered were really nice and helpful - which always helps.

When i arrived at 3.50pm they first told me that the room had been double booked then i was told that the room they are now putting me in the cleaner had gone home with the key. A 15 minute wait while they sorted that out On getting my key I went to room where i found the door looks like it had been raided by the drugs squad as it was held together with screws. The room was far from clean, noisy from other guest door and the road. The was were covered in marks and stains. There was alson no tea and coffee making facilities. I wish i took photos to show everyone. I guess you get what you paid for but i won't be staying there again.

The hotel was noise and very uncomfortable. The receptionist said she needed a copy of my passport. She took my phone unlocked for about 15 minutes. I thought the photocopier was behind and she was going to take a copy. She had my phone unlocked for some time. I’m so worried that my personal data has been breached

Nice and tide

I spent 50£ for a room 2 adults 1 kid. It was fantastic staying there according to the price. What else you want like 3 person stayed only for 50£. Free Car Parking. Near to city centre. I recommend to take bus pass (one day single or family pass) That is much cheaper than paying car park in a city centre. I highly recommend this hotel. Because I prefer to save money for outing not for hotel because I only use room foe sleeping. 👍👍👍

They charged me the full price and I needed room urgently

The toilet was very dirty.

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The room was dirty,unchanged sheets,dirty toilet ,sink and the bath. I felt very uncomfortable to take a shower. There was holes in the ceiling at the toilet.The room and the bathroom weren't cleaned prior to or arrival.

Room was filthy wall damaged no remote for the TV window didn’t close properly so could smell cigarettes and weed that was being smoked outside on a plus the shower had good water pressure

I wasn’t comfortable the service was poor and the room was not cleaned very bad to stay, I will never use this hotel again