Luxury Apartment 101sqm with Beach front, AC and Unlimited Wi-Fi

Location was great , very clean and has everything we needed to enjoy our holiday

Nothing

Ja

1 day without heater.

Le calme et la propreté et le service magnifique personnel réactive

Rien

It was clean and very spacious with all the amenities.

The location was quite a walk away from the hustle and bustle. It was located at the end of a Main Street very secluded. At night times was abit daunting to get to. The property block was never lit up all the lights were off and once you got in the building then the lights would come on. There was me and my friend We were provided with two 300ml water bottles, two towels each a hand one and a bath one. And two toilet rolls. Considering how much we paid I would have expected abit more for a weeks stay considering a 1litre water bottle and toilet rolls cost pennies. We were provided with one washing tablet and two coffee pods even though the machine wasn’t working. When we arrived at the apartment we were given a list of charges if the bed sheets, pillows or napkins were damaged. The showers in the apartment had no pressure at all and when I complained I was told that that’s how it is. When we booked the apartment we were told that we would have to pay a deposit by card with a third party before we arrived at the apartment and this would be returned upon no issues. this wasn’t a choice we weren’t offered to leave a cash deposit. Upon leaving We was charged a transaction fee for a deposit that we had no choice in giving and when we discussed this with the third party they told us the host has pushed the costs on the the customer rather then paying themselves. There was no clear communication just loads of messages and instructions. When I called the host she told me that she didn’t understand and there was no point in the conversation even though before and during the holiday she understood everything.