Resort in Acapulco
4-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
4 restaurants, 6 outdoor pools, and a full-service spa are available at this smoke-free resort. Other amenities include 2 poolside bars, a health club, and a bar/lounge.
Hotel Palacio Mundo Imperial offers 814 accommodations with espresso makers and safes. Rooms open to balconies. Beds feature down comforters. 46-inch flat-screen televisions come with digital channels.
3 outdoor tennis courts and a health club are featured at the resort. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.
Hotel Palacio Mundo Imperial offers 814 accommodations with espresso makers and safes. Rooms open to balconies. Beds feature down comforters. 46-inch flat-screen televisions come with digital channels.
Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
3 outdoor tennis courts and a health club are featured at the resort. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hotel Palacio Mundo Imperial
Restaurant
Air conditioning
Pool
Non-smoking
Gym
TV
Bathroom
Coffee/tea maker
Bar
Spa
Balcony/Terrace
Beach access
Garden
Laundry services
Sauna
Ironing facilities
Free toiletries
Towels
Safe
Desk
Hairdryer
Map of Acapulco
Available Rooms
Ratings and reviews
10.0 / 10.0Outstanding·Dec 2025
Liked the place and it’s location
10.0 / 10.0Outstanding·Aug 2025
Todo excelente
8.0 / 10.0Excellent·Jul 2025
We had Franko check us in. He was very Friendly and did a excellent job. Rooms were abit dirty. Floors needed to be cleaned better. Beds are smaller then what we are used to and they are very low. Food choices were good. Buffet service was slow next to nothing they didn't serve us well. Pools were warm on out chilly night. We tried the private beach. Our server Guillermo Giles did a great job better than any of the food staff members. Our drinks were always filled buckets stayed cold with ice. We definitely will stay here again. Thanks guys
6.0 / 10.0Average·May 2025
I’m giving 1 start review for the staff & Service section thank you to the absolutely incompetent service from Erika at the front desk. Let’s do this really short”, I made my booking through Expedia, As soon as I arrived at the hotel, they couldn't find my reservation, they had to dial and finally found it but they mentioned that it would take a while to get to their system so they offered me to wait in the hotel lobby, I mentioned that if I could go to the restaurant to eat while I waited for my reservation to arrive (it's worth mentioning that I had the all-inclusive package) as soon as Erika heard this she said rudely and arrogantly that no, I told her that there was no problem that I would pay for it and after they gave me a discount to which she arrogantly told me no that it wasn't possible, I told her that I would like to speak to her manager which she replied that she was in a meeting, I went straight to the restaurant to try to fix it but they told me that they depended on the Front desk, I returned to the lobby and demanded to speak to the manager and surprise! the manager Ana was always sitting in the concierge right next to the lobby which is why I realized that Erika did not want me to speak to her, Ana kindly was able to resolve everything and I appreciate her efficiency, other minor issues like the room wasn’t ready on a Tuesday and the room key fob wasn’t working.
$$$$
Top rated by guests
8.2Excellent
(1,006 Ratings)
"Liked the place and it’s location "
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