Howard Johnson by Wyndham Spokane North

Absolutely terrible Management that kicked me out because I simply complained about the fact that it is considered a basic safety feature when it comes to having a pee hole on your door if there were a woman fleeing a domestic situation or somebody fleeing the situation where they could be being hurt makes no sense that they would have to pretty much acknowledge that they live that they’re in the room in order to know whether or not they felt safe, which is exactly what ended up happening. I don’t understand if that makes sense. I gotta knock on the door for people who refused to identify themselves until far after quite a few knocks like I may not I don’t even understand that I was also not refunding my full amount. I was refunded a random amount. I didn’t pay $57 individually for anything. I don’t understand why that was a refund.

Easy check in. Courteous staff. Comfortable room.

Its ok. Glad they got rid of video check in. Thats obnoxious

Was only about six TV channels, I don’t expect it sheets in the towels to be changed for a two night stay but it would’ve been nice to have somebody come and service the room and Elise put coffee and new cups and condiment in the room for the second morning

The parking was very convenient and secure

Yes to all that.

Was not worth the money to stay here

It was one of the most painful check in's ever, I booked for my wife and daughter and they would not let them check in because they didn't have my credit card ... painful. And the staff member was terrible to my wife.

The parking lot was well lit. Their light breakfast was in a bag with 5 different items and juice. It was a nice variety. They had complimentary cookies on arrival with popcorn that night.

Super surprised! Clean, new inside and out. Super friendly staff.

Room is nice and clean. Staff is helpful to moved us from one room to another because the tv is not working.

Room was amazing.

It would have improved my stay if towels were changed more frequently.

We reserved online through Hotels.com First off i have used Hotels.com for all of my reservations and have never had a problems until this time. I also have never experianced a hotel running my card to charge for a nights stay on the morning of my reservation. It was always done at checkin, when showing up to the location. Since check in is usually at 3pm however i believe theirs was 4pm. However, I received a charge whicb got declined due to card locked. I have my debit card locked for my own reasons. Still needing the room which was for my husband, father in law, my daughter and her friend and my self so a total of 5. I called the hotel to make sure still had my reservation and the man I spoke to stated they needed usually will do a hold on the amount and I could pay with another card. I let him know that I just needed to unlock my card and he said ok. I then asked if it would be a problem if we had another person with us since my original reservation stated only 4 and my daughters friend ended up going with us. He told me it was fine. He then charged for thir the pending amount. We got to the hotel got almost check ed and the guy at the cou ter ask how many i state 3 adults and 2 kids because I talked to the man prior. He ask how old i they are 13 yrs old. He then proceeds to tell me that since they are above the age of 2yrs old he could not allow more then 4 people in the room and he could get me another room......

Enjoyed it.

This was the most unfriendly and rudest hotel inhm I'll

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Clean and remodeled. Friendly stuff

The hotel overall is fine. My issue was checkin. I received an email with a link to do a pre-checkin. I completed all information and was informed my checkin was complete. Upon arrival, I was greeted by a video kiosk and was expected to re-do the complete checkin process. Ok, no biggy, BUT I am hardbof hearing g with a service dog. Trying to hear the person on the other side of the video was difficult enough but made much, much worse by his thick Indian accent. I repeated told him I could not hear him well enough to understand so he got someone else - with a heavy Indian accent. The process was embarrassing and uncomfortable and there should be a live person for backup.

it was clean

"down on it's heels".

It was exactly what I thought it would be the bed was pretty good.

Mice staff. Clean. Safe

Horrible did not stay here Rooms smelled and look like a homeless person has been in there

I should have done more research, but this was not what I expected. If this were categorized as a 1 or 2 star hotel, I would give it a 5 star review. I definitely would not call it a 3 star hotel. Pros: the staff was friendly and efficient, everything was clean, the exterior is freshly painted, and the interior has been updated. Cons: it’s a motel, not a hotel. I should have seen that by the photos, but I was in a hurry. It’s not in a great part of town and I didn’t feel great leaving my vehicle there overnight (definitely take EVERYTHING inside). Being a motel, the outside noise is louder than a hotel, since you have 2 exterior walls. The AC is about 8 inches from the bed and blows right on the person sleeping in that spot, which makes it tricky to make everyone in the room comfortable. It’s also very, very loud. Mixed opinions on mattress comfortability in my group, but you can’t please everyone anywhere, so I’d say that one is neutral. Also, breakfast is brown bag grab-and-go, but does include a microwaveable breakfast sandwich and yogurt, which was better than I expected from a bag. All in all, I did not have a bad experience for what this is: a low budget motel. It’s just not what I expected from a 3 star hotel.

Immediate help with handicap room

It was a place to sleep.

Excellent customer servicr

The hotel would not allow a family member to visit onsite. Management was very rude and lied to get out of providing a refund when we left early.

The hotel was easy to find. The staff at check in and check out where very kind. Clean room and felt like it had recently been updated.

It was good. The staff was friendly and lively

Front desk not very communicative. Supposed to be a pool? Room phones not working, not told until mentioned at checkout.