Kloem Hostel - Adults Only

Staff and food

The ONLY thing that marred my stay here was the attitudes of the day managers. After having checked out a day early, which was a mistake, I returned having missed my flight home the next day. I was graciously allowed to stay until I left at 6pm for my rebooked flight. I had been suffering symptoms of heatstroke and had broken out in hives. I asked if I could sit in the air conditioned room of my friend so I could cool my body down ( I had already taken cool shower, it wasn't enough). The day managers told me to walk to the mall. This was at around 4pm, the height of heat. And the sass with the delivery, I was incredulous. So i just sat in the lobby until I cooled down enough. Had it been worse, I dont wish to imagine Throughout my stay the female presenting day manager had not one smile, no hosting skills at all. Horrible attitude for persons working in customers service. Or maybe my money weren't green enough because people that visited who presented as affluent certainly received different treatment. The other card, I really dont wanna play, however.... If youre going to book and stay here be sure to put your name on your food! Other itmes left out on table, inform cleaning crew not to throw them away otherwise dont leave anything you want to keep just laying around. Ladies the best shower is the first one in the female side. It's settings are GREAT! The cleaning crew were FABULOUS! Would I stay here again, without a doubt. My expectations have been managed. .

Beautiful area. Friendly and fun staff and full of comforts

Practical location. Considerate and friendly staff. Cool hostel