Cambria Hotel Louisville Downtown-Whiskey Row

The room itself was perfect and comfortable

Hotel is beautiful and clean. Pool area was heated. Parking garage is convenient if you don’t want to park in the street. Staff was helpful.

Room was nice and staff was as well.

The room was clean, the bed was comfortable, and the city view was really nice. Customer service was great. The only downside was that parking was full, so we had to park half a block away, but it wasn’t a big deal for us.

The parking is pretty tight but overall a nice hotel with great amenities.

The location of the hotel was great, right on Whiskey Row. Parking was convenient and relatively cheap ($23.00) compared to the other downtown hotels. The room was clean, contemporary and user friendly. The bed was super comfortable. One of the reasons we chose the Cambria was because of the Magnum Moon Hayloft Bar and Grill. We were expecting a bar and restaurant, but the "restaurant" was actually part of the lobby. Additionally, the menu posted on the website was not the menu that was offered. The offered menu was very small and missing several items (including dessert) as well as the Seared Flat Iron Steak, which is specifically what my husband was interested in. The bartender was great and did give us a map of downtown Louisville so that we could find a different restaurant. We ended up walking down to Doc Crows, which was excellent. The bathroom in our room was very accommodating and had colored towels, which is not typical. However, checkout time was 11:00 am and housekeeping knocked on our door twice, once at 9:30 am and once at 10:30 am, neither of which we were expecting on a Sunday morning. We did not eat breakfast at Jackdaw. Wild Eggs is right across the street, so if you eat there, stay parked in the Cambria garage; otherwise, you will need to pay to park in the lot next to Wild Eggs. Other than being disappointed in the Magnum Moon and being woken up by housekeeping, the Cambria was super nice and we would stay there again.

Great Stay

Our day was very nice. Our room was nice except for some hair in the bathtub. The windows were beautiful unfortunately I did not request the room correctly and did not get the view of the bridge, but I got the view of the city staff was very nice. The lobby was very cozy. The pool was the right temperature. It was amazing with wonderful hours. The food was extremely pricey and we had ate that we ate there three times. We ate lunch dinner and breakfast there and stopped for a coffee one other time the dessert that we got looked nothing like it did in the picture but overall it was very nice. We’ll stay there again.

Rome, the room was excellent, we had a great time. The staff was wonderful. The lady at the bar down in the restaurant was great. Just be aware there’s a $22 a day cost for parking on side of the hotel

The staff was great, the location was perfect, and the hotel/ room were beautiful

No breakfast available - purchase only - not available buffet as described when booking, or showing on the photo.

We got assigned the incorrect room, had random strangers banging our room door after midnight, woke up our kids. The hotel tried to make it right but that experience alone was enough to not want to ever go back.

Breakfast not included with room which was a disappointment. Room comfy but could have been cleaner and coffee supplies were not well stocked. Hot chocolate would have been a great option to have.

When we first arrived to our room it was unbearably cold with the thermostat set at 65. We set it to 78 in the hopes of warming it up. However after about 30 min the room temp only moved up one notch to 66. We then called front desk to see what could be done. They immediately offered us another room. Very accommodating on their part. The new room was already set at 75 which was a plus in our book. (Mind you that we didn’t check in until around 11pm that night and it was already cold outside). The room was very clean all around. The only complaint I have is the parking. The parking area for the hotel is very small. I’m guessing you could get 15-20 cars in there at best. Your only other parking options are meters on the street (which we did) or a paved lot on the corner (we witnessed a guy very upset that his vehicle had been broken into. His back window completely smashed out.) So other than the parking, the hotel and its staff were nice. -D. Manning

Very nice property

Room looked great and I loved huge updated walk in shower. THERE WAS NO HOT WATER for shower and we were told management was working on it but hot water did not work for showers. The water pressure was also horrible dribble in shower. The cafe was out of some items for coffee drinks

Room was perfect - ambiance was awesome - bar and bartender were great - can’t say enough good thinks about this hotel. We really enjoyed our stay

Fridge in the room did not work. Spoiled some special milk I need for my diet. I worry about some medicine they need refrigeration . Two times I request cleaning. They did not do. I arrived late afternoon our room was not clean. I call they send somebody to clean I need to wait in the lobby I returned to the room the door to the room was left open. Second time we arrived to room no cleaning was done we wait for a long time.

They need to do more service

Very clean room and walking distance to many attractions. Easy check in and check out.

Entire hotel was VERY clean. Employees were always cleaning and friendly. Great location, close proximity to Angels Envy. Parking was very limited but ideal if you can get it. Mad Egg across the street had great food. Would absolutely come here again.

Hotel was nice and clean.

Great location on Whiskey Row!

Kitchen service unavailable for Sat and Sun nights due to staffing issues.

Parking was really the only challenge at this hotel. The room was beautiful and spacious. The main lobby had great seating, bar and convenient store for essentials and snacks. I would definitely stay here again.

Clean, quiet and comfortable room, convenient location, friendly check-in staff. Onsite parking (although limited).

Lovely hotel.

Good location, very walkable to many great places downtown. Staff was nice and friendly.

Enjoyed the hotel very much. It was within walking distance of most things we were interested in doing. Very clean and the staff was helpful and friendly.

The good: The bed and pillows were very comfortable. Staff were very hospitable. The not so good: The couch looked like it was all stained up. Wouldn’t want to sit on that. Found a long hair and a used bandaid where they shouldn’t have been in the room-not ours. It would be nice to have coffee available more than just in the morning in the cafe.

It was impossible to pull off to side in order to check in at hotel before parking our vehicle. Check is was good; the room is very nice, but the shower needs work. I enjoyed the swimming pool. A big disappointment was the restaurant! We sat at a table for a while, but were not even acknowledged! At check-out after a one night stay, the lady was delightful and most helpful!

Stayed 3 nights and very happy with our stay. Street noise was minimal. Rooms were very clean. Every staff member I spoke with was friendly and helpful. We parked in the hotel lot, but there is a public lot very close if it is full - $22/day for either one. Within walking distance of many restaurants and attractions.