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The Parkgate Hotel

Top rated by guests

Exterior

Deluxe Junior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Luxury Suite | Living area | LED TV

Superior Suite | Bathroom | Hair dryer, towels

Luxury Suite | In-room safe, laptop workspace, free WiFi, bed sheets

9.2Outstanding

(1,740 Ratings)

"Great place to stay!"

sandra

Don't miss out! Price and availability may change

9.2 / 10.0

Outstanding(1,740 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a full-service spa, 3-minute walk to Principality Stadium
A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms.
Change of towels is available on request.
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

Amenities at The Parkgate Hotel

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

TV

Gym or Fitness Center

Map of Cardiff

city location on map

Nearby attractions

Principality Stadium

Valley of Rocks

National Museum Cardiff

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

9.2Outstanding

(1,740 Ratings)

"Great place to stay!"

sandra

Don't miss out! Price and availability may change

$$$$

9.2 / 10.0

Outstanding(1,740 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cardiff

city location on map

Nearby attractions

Principality Stadium

Valley of Rocks

National Museum Cardiff

Available Rooms

About this hotel

Hotel with a full-service spa, 3-minute walk to Principality Stadium
A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms.
Change of towels is available on request.
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms. This Cardiff hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

Amenities

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

TV

Gym or Fitness Center

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.2 / 10.0

Outstanding(1,740 Ratings)

5.0 / 10.0

Great rooms

4.0 / 10.0

Still feels like the hotel is finding its identity. Not as sharp on service and detail as its 5-star rating leads you to expect. Room service menu items unavailable. Breakfast buffet inconsistent eg salmon one day, but not the next. Cruet missing from some tables, and some of the cruets needed to be cleaned. Staff very friendly and helpful. Good facilities.

4.0 / 10.0

Lovely hotel and pleasant staff

4.0 / 10.0

The hotel was just as lovely as last time, however i did feel a bit short changed given the room was smaller than the last time despite it being the same category of room. The bar area whilst very nice, lacked atmospherr.

5.0 / 10.0

Room was lovely great staff beautiful food, but the spa was amazing!! Best massage I’ve ever had

5.0 / 10.0

Clean room polite staff always a lovely stay

5.0 / 10.0

Can't fault a thing, room was very clean. Breakfast quality was excellent. Would recommend. There is 24hr parking nearby.

5.0 / 10.0

Did not use breakfast. Bar very good

4.0 / 10.0

Loved it. Considering we were clearly down for the rugby and wearing rugby gear, we were treated with the utmost respect. The hotel has charm, and everyone was so welcoming. I would definitely stay there again.

4.0 / 10.0

Breakfast is just sub standard unfortunately!

5.0 / 10.0

Lovely room and staff always nice

5.0 / 10.0

Brilliant hotel. Exceptional staff, great decor and vibe. Would definitely stay again.

5.0 / 10.0

Beautiful hotel and the staff were amazing they were so helpful. Only thing that was negative was the pillows as they were very soft but I'm sure if i had asked they may have had some firm ones.

5.0 / 10.0

Nice modern hotel in a cool building. Lovely walkable location.

5.0 / 10.0

My daughter and I enjoyed our stay immensely the room was comfortable and the staff efficientvandvfri

5.0 / 10.0

Parkgate never fails to deliver spotlessly clean beautiful rooms plenty of space very comfortable bed able to get a good night sleep no nose from outside and they do a lovely breakfast with plenty of variety, Able to book in early as the room was ready staff are amazing, Stayed there a few times and looking forward to our next day

5.0 / 10.0

The hotel feels luxurious whilst also friendly. Our room (junior suite) was amazing, very spacious and quiet. The bed was super comfy and the bathroom was large with a bath too!. Location - couldnt ask for better. We will be definately returning.

5.0 / 10.0

Great rooms, lovely public spaces, excellent food and wonderful staff. Consistently top-notch and fantastic value for money for a hotel of this high standard

5.0 / 10.0

A dream stay, but parking a bit of a drama as it is not as described

5.0 / 10.0

During our recent trip to Cardiff to see Tom Jones perform at Cardiff Castle, we had the pleasure of staying at The Parkgate Hotel for one night. I must say, the experience was nothing short of excellent. The hotel itself was immaculate, with everything spotlessly clean and well presented. For a short stay, it was absolutely perfect—comfortable, welcoming, and ideally located for our evening out. The attention to detail throughout the hotel was impressive, and it really made our visit feel special. I couldn't fault The Parkgate Hotel in any way. From the moment we arrived until we checked out, the staff were friendly and attentive, ensuring we had everything we needed for a relaxing stay. It's clear that guest comfort is a top priority here. We will definitely return to The Parkgate Hotel next time we're in the area, and I would highly recommend it to anyone looking for a quality hotel in Cardiff.

5.0 / 10.0

Comfortable rooms in a good location

3.0 / 10.0

Most aspects of the stay at the hotel was as expected and excellent. However our room was very noisy until the early hours as it had an internal window overlooking the bar. I feel this could be mentioned in the room description. We would have chosen another room. Disappointed considering the price of the room, we booked for a good night sleep away, but this wasn’t possible.

5.0 / 10.0

The hotel was beautiful and amazing.. we arrived early before checking.. The hotel eas able to accommodate us. The room was beautiful, clean and perfect. The bed was do comfy and soft. Could of stayed there for longer... Staff was friendly, helpful and very accommodated. Beautiful hotel to stay in and highly recommend it. Next time we need to come back and use the Spa

5.0 / 10.0

Superb hotel, excellent staff.

5.0 / 10.0

Lovely hotel & lovely staff

4.0 / 10.0

Lovely hotel in a location convenient to the train station. No onsite parking and a bit difficult to find. It would have been helpful to have overnight parking suggestions/information before arriving. Also emailed the day before the stay to ask about parking, but didn’t get a reply before arriving.

5.0 / 10.0

Polite and friendly staff. Clean and superior quality of even a basic room.

4.0 / 10.0

Fab hotel with a few little things, menus for room service not tea bags in room missing from room, hair dryer not working. Breakfast was Fantastic

4.0 / 10.0

Great stay at luxury hotel in the heart of Cardiff! Very walkable with many dining options!

4.0 / 10.0

Everything was really good apart from a couple of things. Minor aggravation checking in as staff all on the phone for too long with customers waiting but that wasn't overly bad. Breakfast was excellent food and great choice but zero service even though a lot of staff. Empty plates not picked up and not just our table. Staff just kept walking past. No offer of tea or coffee. Apart from that it's a really nice hotel.

5.0 / 10.0

Absolutely beautiful! We are going to be regulars!

8.0 / 10.0

Old post office building.

10.0 / 10.0

Great place to stay!

5.0 / 10.0

Beautiful hotel in a great location near all the bars restaurants and shopping area.Staff at reception welcoming and very helpful.A must stay in cardiff.

10.0 / 10.0

Been staying here for some time now and love it everytime !!

5.0 / 10.0

Very nice hotel,clean and comfortable bed. Nice touch with Elemis products for toiletries. Great location

8.0 / 10.0

Lovely hotel, good service and helpful staff. Good location to explore the city on foot. It would have been nice if we could have booked in earlier that 4 pm, but only a minor point

5.0 / 10.0

We loved our stay at the hotel. The hotel was amazing. From the location close to the train station and in the heart of the city yet so quiet inside, to the beautiful decor, the welcome at the reception, to the friendly cleaners that worked on our rooms, the very comfortable beds,to the excellent breakfast! We would highly recommend this hotel to anyone planning to visit Cardiff.

3.0 / 10.0

Pros: Clean hotel Lovely breakfast Central location and easy to get to city centre Modern decor Friendly staff Cons: Quite pricey for what you get No fridge in room You have to pay to get access to the spa (pool and sauna) No drop off or pick up zone

5.0 / 10.0

Lovely one night stay after attending an event in Cardiff. Hotel was spotlessly clean, all the team were welcoming, good nights sleep. Breakfast good, check in and check out were seamless experiences. Would not hesitate to return.

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