Taj Exotica Resort & Spa, The Palm, Dubai

We had booked an extra night as our flight into Dubai was arriving at 5am and we wanted to be able to check in when we arrived at the hotel. Prior to arrival members of the team had sent me a few messages regarding check in time - at each occasion the info was supplied. The room was perfect and the view spectacular. Staff are very attentive. The room was clean. The walls are paper thin and we could hear the people in the next room when we were in the bathroom. You can also hear people in the hallway. We had a room on the second floor. The on site restaurants are nice with great quality food - but they are also very expensive. The pool area is big. The grounds are beautiful. The spa was lovely. Villi was an excellent therapist. Spa facilities are good and clean. We didn’t book our accommodation with breakfast but we did add it on when we checked in. On checkout our bill was incorrect as we were charged an additional day for breakfast - so check your bill. Keep a record of ur mini bar purchases as well. It just makes it easier on check out. I chose this hotel because of the location on the palm, lovely beach, resort feel and the variety of restaurants and the spa. The Taj brand is synonymous with hospitality and it didn’t disappoint in terms of the staff’s attentiveness. Housekeeping and in room dining was very good.

I haven’t experienced hotel service like this in a long time, spotless, attentive and friendly staff, excellent amenities and extras. Would recommend to others and visit again myself.

Great and beautiful property. Service was amazing, including cleaners and wait staff on the pool. Location is a little far away from the main Palm, but good if you want a quieter trip. Only feedback was that upon check-in we were not told of the hotel amenities, which we found at the end of our stay. Would have been good to know more about these, give the price paid for the hotel.

They best hotel in dubai taj hotel in plum Jumeirah best hospitality nice view great service it was my husband second time in this hotel and mine was first time so great experience wonderful swimming pool will go again

Incredible!

Dining options were not very good and a lack of a main bar inside the hotel

Beautiful hotel

War super

Great breakfast

The property itself is beautiful. It is presented well and looked after. The room was comfortable and was big enough for the 4 of us to stay in, and the service from most of the staff was amazing. Requests didnt seem like too much to ask for and most staff were happy to oblige with any request given. The pool is only a few feet deep which is perfect for having a relaxing dip without feeling like you have to do too much to stay afloat and the staff around the pool were fantastic, more than happy to setup a pool bed for you and provide you with a mini esky with bottles of water and ice in it. However, the review takes a turn when it comes to the cost and quality of the food itself. I would suggest not taking the included breakfast option as we often found the buffet was cold (even for hot food) and we are certain my wife ended up with food poisoning from the buffet, ruining 3 days. Also, I am still waiting on a refund for an overcharge on my credit card for the evening buffet. I would also suggest staying away from the Roaring Rabbit as the quality of food presented doesnt match the price tag. Raia was probably the only restaurant that was any good for quality food. However, while I do expect paying more in tourist area and Dubai in general, the prices charged for any food in the hotel were bordering on exorbitant. I would suggest organising other places to eat, possibly even at the Nakheel Mall where its reasonably priced, more selection and better quality.

Clean room and helpful staff

The hotel is very nice. The selection of food available in the buffet and the other restaurants is impressive. The pool is amazing as is the beach area. All the staff were very friendly and made us feel very welcome. The view across The Palm from our balcony was very impressive. My main constructive feedback would be the cost of drinks around the pool which were very expensive for things like a chocolate milkshake or a small beer. With the price of the hotel I expected more reasonable pricing for drinks. There is also no entertainment in the evenings which would have been nice especially for those with young families. While the location on The Palm is very impressive it’s important to know the traffic on The Palm can be very busy and add considerable time to a journey when travelling off The Palm on an excursion or just going into the city.

Overall experience was good, Only thing that on arrival check in no Wellcome drinks and no hand and face towels offered. Breakfast was limited in choice. Definitely not worth £300 a night. My own experience based on my stay hotel not worth more than £180-£220 a night anything more than this amount it is not worth it. Due to similar properties when you do compared you can get better value for money still luxury and beach front property.

All good as always. Nice and big pool with plenty of sunbeds. A shame that it cost 200aed to rent a paddleboard for 1 hour. So we mussed out on that one. Food at pool was also expensive.. Thanks for this time

Our stay at Taj Exotica was truly memorable. The hotel is impeccably clean, with every space - from the lobby to the rooms - maintained to the highest standard. Breakfast was a daily delight, offering a wide range of options that catered beautifully to different tastes. One of the standout moments was the complimentary upgrade to a sea view room, offered as a goodwill gesture by the team. It was a generous touch that elevated our experience. The food throughout the resort was consistently excellent, and the spa services were top-tier - calming, professional, and deeply restorative. The only downside was our experience with the shisha. We paid £55 to try it one evening, but unfortunately it was poor quality. Even after requesting a replacement, it remained disappointing. That said, this was a minor blip in an otherwise exceptional stay. Highly recommended for those seeking a luxurious, well-managed retreat with thoughtful service and excellent amenities.

Overall nice experience, bit staff makes it stand out. 2 ladies in kids area very friendly, restaurant staff very attentive, pool area staff extremely nice as well.

Absolutely amazing, one of the best hotels I have ever stayed at! Upon arrival we received a complementary upgrade, service was amazing, room was super clean and new.

Very nice service

The hotel does have the wow factor with the interior design and decor throughout. The hotel room was spacious, cleaned everyday and had many bottles of water (that was needed in the Dubai sun). Breakfast choice was very good. Breakfast drinks orders were very hit and miss. Sometimes we got half an order, sometimes we didn’t get any. Hot drinks are available within the breakfast room, but it would be advisable to either offer an order system or decide not. Many times we had finished our breakfast and were unsure whether we had a coffee coming or not. The on site restaurant - Roaring Rabbit - was very eye catching. The food was spectacular especially the tikka masala and steak sandwich. Happy hour drinks are good. The rooftop bar was stunning, although keep an eye on your order/bill as if you don’t say single shot they will provide and charge for a double. Pool and beach area was clean and comfortable. The cool boxes were a nice touch as were the ice lollies. The daiquiri deal was very good value too. All in all a good hotel with many positives.

Excellent

Amazing hotel. Very clean. Brand new. Breakfast buffet was great as well. 5 stars. Will definitely stay there again.

Amazing, cannot fault! 5 Star!

Hotel was amazing, staff and facilities were amazing would visit again

was so nice Hotel have good service and private beach can enjoy outside activities

Smells of insense as soon as you enter. Not a true 5 star hotel no one cares or looks after you when you drop your car off at lobby

The quality of service and care was exceptional. I was really happy and my family had a brilliant time. We particularly enjoyed the pool areas and the beach as well as the pool bar. Food was amazing from breakfast brunch to the rooftop dining. Plenty of options to eat and drink. We will be back again indeed!

Loved the experience! The staff the beach the breakfast, housekeeping, everything was perfect! Except the pool is not deep and the beach access needs to be cleaned off the shells like Jumeirah beach hotel does.

We stayed for three nights at the Taj Exotica and loved it. Staff were very nice and helpful, food options were good, pool was great - just all round a good experience. In terms of areas for improvement - suggest the gym is a bit cooler, it was quite hot in there. Massages are prohibitively expensive for the average person and there were no 60 minute options.

A true 5 star luxury experience. Everything was perfect from our accomodation of a late night arrival, friendly & helpful staff, late check-out convenience to the excellent rooms and all other facilities and food. Did not have anything negative or critcism.

Excellent service

What an amazing stay at the Taj Exotica! We did some thorough research on hotels before choosing, especially as we were travelling with 2 children aged 6 months and 3 years. The Taj Exotica did not disappoint one bit! From arriving at the hotel and the friendly welcome by porter team and the front desk readying our room early, it was truly the beginning of a wonderful stay. We booked the Luxury Suite Sea View King Bed with Sofa Bed and Club Lounge Access. Let me begin with the Club Lounge Access. By no means was it the reason for booking the room, we just thought it was a nice addition to have for convenience if we ever needed a quick bite or something for the kids. The Club Lounge Access was probably one of the highlights of our trip! The afternoon tea is where the magic truly took place... Imagine a Ritz style afternoon tea with all the extras - that's exactly what this was and then some! Every day there were new sandwiches, hot food, desserts and savouries. You could order hot and cold drinks, bespoke to your taste buds. Our family was well and truly spoilt by the Taj Exotica and we cannot thank them enough as our 3yr old who is a fussy eater at times had enough options to appease him! There was even a 2hr cocktail hour included which just goes to show how amazing and addition the Club Lounge Access was! Our room was extremely spacious with a large living room and humungous bedroom, closet area, giant bathroom and plenty other space! True 5* experience at Taj!

Great hotel. Excellent staff. Highly recommended