Hotel Wien-Schönbrunn

Clean room

Clean spotless excellent breakfast and good customer service

It is a good hotel without any complication. Ensures easy stay, great location for transport and for food shopping. The room lack basic facility like water cooker, drinking cups / glasses, spoons, basic tea / coffee bags. When requested, we could get water cooker against a 20 Euro deposit (we got one), one black tea bag for 3 Euro (did not buy it) and on the fourth day of the stay, we simply took the cups from the cafeteria and left them in the room (no idea what to pay for that). Till then the kids managed with bathroom glasses (meant for paste and brush). The receptionist was very vague with the information but towards the end of the stay, we felt that, you can take the cups and spoons from the cafe to your room without any issue. But none said it to us clearly even though I asked it to two different receptionists. Found it very weird. Three of our toothpaste glasses got very dirty (used by kids) and I left the room with a note to replace them after three nights, but it was not replaced. No clue why. Breakfast was good, no change of menu and more or less everything is available throughout the timespan. It was a comfortable stay with kids without any major tension. So we enjoyed it.

Excellent location with metro station next door. Very clean hotel with spacious room with good air-conditioning. Very good breakfast until 11:00 AM. English news channels such as BBC, CNN, etc. are available. Very friendly staff. We were very happy and thankful to the gentleman at the reception who made a free of cost early check-in possible for us. We do plan to go back to the hotel! Highly recommended!!