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Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this hotel
Hotel in Richmond Hill with free parking A seasonal outdoor pool, laundry facilities, and a picnic area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Housekeeping is available once per stay. Fairbridge Inn & Suites Richmond Hill offers 108 accommodations with air conditioning. LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily. Recreational amenities at the hotel include a seasonal outdoor pool.
Amenities at Fairbridge Inn & Suites Richmond Hill
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Hotel in Richmond Hill with free parking A seasonal outdoor pool, laundry facilities, and a picnic area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Housekeeping is available once per stay. Fairbridge Inn & Suites Richmond Hill offers 108 accommodations with air conditioning. LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily. Recreational amenities at the hotel include a seasonal outdoor pool.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Laundry
TV
Family friendly
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
5.0 / 10.0
(154 Ratings)
1.0 / 10.0
Rooms were nasty dirty. Had hookers in the walkways working. The place is a bait and switch. The photos on the site are nothing like what you get. Ruined our family vacation. Would not refund even thou we did not even spend an hour there. The place is in safe and unsanitary.
2.0 / 10.0
I understand you pay for what you get, but the bathroom was very visibly dirty and nasty. Soap streaks, hair in various parts of the shower, crusted toothpaste in the sink, dirt and hair on the back of the toilet seat and the seat itself. There is no way anybody can call that clean and feel comfy using the bathroom in any capacity. Very disappointing and will never be returning.
1.0 / 10.0
I was unable to check in and stay here because there was no staff on site and none of their listed phone numbers work. Do not book this stay!
2.0 / 10.0
No staff
2.0 / 10.0
Said they would call back and failed too. Check in times are not clearly stated in the big print because there’s no 24/7 person.
2.0 / 10.0
Property looked nothing like how it does online, looks run down sketchy looking arounrd the area, place has 3 different names online, one of the phone numbers is invalid, arrived to check in and the lobby was closed ended up going to a different hotel.
1.0 / 10.0
This hotel was an absolute nightmare and a waste of money. The first room I was given was a disaster, with the mattress propped against the wall and furniture scattered everywhere (see photos). They moved me to a second room, which was muggy, smoky, and reeked of a horrible, musty smell. The shower barely worked, the TV didn’t even turn on, and the overall condition was unacceptable.
After 3-4 days, I noticed bed bug bites all over my legs. When I reported it, the staff rudely dismissed me, claiming their "detector" found no bed bugs and refused to refund the several remaining nights I had already paid for. Losing that much money was a huge hit, but the conditions were so unsafe and unbearable that I had no choice but to check out early for my own safety. Their dismissive and unprofessional attitude made it clear they have a strict no-refund policy, no matter the situation, and likely handle complaints like this often.
There’s no continental breakfast as advertised, the staff is rude and unhelpful, and the area feels incredibly unsafe. The only solution they offered was to move me to another room, but the quality of the rooms varies wildly, so you’re essentially gambling with your stay.
I chose this hotel thinking Richmond Hill would guarantee a safe and reliable stay, but this place proved me wrong. Save yourself the trouble—this hotel is disgusting, unprofessional, and not worth a dime.
8.0 / 10.0
Convenient location
8.0 / 10.0
Convenient location
10.0 / 10.0
No complaints
10.0 / 10.0
No complaints
2.0 / 10.0
Couldn’t find my reservation. Was made to pay a $50 deposit not mentioned by you. No chair or trash can in the room and no hangars provided. No charging plugs provided. I could barely turn around in the shower stall it so small.
2.0 / 10.0
Couldn’t find my reservation. Was made to pay a $50 deposit not mentioned by you. No chair or trash can in the room and no hangars provided. No charging plugs provided. I could barely turn around in the shower stall it so small.
2.0 / 10.0
When I get to this hotel found out that the Wi-Fi connection is not working it's very low the bathroom door does not shed his swollen and it's all dirty around the toilets can't use your shower because the faucet doesn't even come on and mold is on the ceiling along with the sink doesn't produce any hot water I've been told by the staff that they didn't have any hot water it also advertised for breakfast also which is no breakfast in the morning they said that it was all false and advertisement when it came down to the breakfast and the hotel itself it looked very junky around the area is uncapped the bedroom it was let's just say it was comfortable but it was still horrible couldn't barely watch any television at all because we have to go through two remotes control just in order to watch television that hotel is the horrible and the most disgusting place I will ever go back to ever again don't rent there at all
2.0 / 10.0
When I get to this hotel found out that the Wi-Fi connection is not working it's very low the bathroom door does not shed his swollen and it's all dirty around the toilets can't use your shower because the faucet doesn't even come on and mold is on the ceiling along with the sink doesn't produce any hot water I've been told by the staff that they didn't have any hot water it also advertised for breakfast also which is no breakfast in the morning they said that it was all false and advertisement when it came down to the breakfast and the hotel itself it looked very junky around the area is uncapped the bedroom it was let's just say it was comfortable but it was still horrible couldn't barely watch any television at all because we have to go through two remotes control just in order to watch television that hotel is the horrible and the most disgusting place I will ever go back to ever again don't rent there at all
8.0 / 10.0
The property and staff to include the owner was good , you get what you pay for , not top amenities but best for price , cant complain ...
8.0 / 10.0
The property and staff to include the owner was good , you get what you pay for , not top amenities but best for price , cant complain ...
2.0 / 10.0
I would not stay there for free an I paid to stay in that environment I left with in 10 min
6.0 / 10.0
They have a friendly and professional staff... not enough toiletries or towels provided.
6.0 / 10.0
They have a friendly and professional staff... not enough toiletries or towels provided.
1.0 / 10.0
This hotel was probably the worst i stayed at in a while! There were dead and live bugs in the room, no microwave, no trash cans. The shower water got hot and the bed was pretty clean. I travel to the Savannah area for work and usually stay about 4 to 5 days. I had to leave early because a bug was trying to crawl into my backpack. Definitely looked my roaches.
1.0 / 10.0
This hotel was probably the worst i stayed at in a while! There were dead and live bugs in the room, no microwave, no trash cans. The shower water got hot and the bed was pretty clean. I travel to the Savannah area for work and usually stay about 4 to 5 days. I had to leave early because a bug was trying to crawl into my backpack. Definitely looked my roaches.
1.0 / 10.0
The room was ok but the staff are complete liars they are disrespectful and unprofessional the old black lady with the missing front teeth lied and said my girlfriend slammed the door in her face when she came to the room for check out not knowing that I seen and overheard everything and then goes to the manager and gives her 3 different stories and then would not let us pay for the room another night do not waste your time here you will possible be lied on and disrespected
1.0 / 10.0
The room was ok but the staff are complete liars they are disrespectful and unprofessional the old black lady with the missing front teeth lied and said my girlfriend slammed the door in her face when she came to the room for check out not knowing that I seen and overheard everything and then goes to the manager and gives her 3 different stories and then would not let us pay for the room another night do not waste your time here you will possible be lied on and disrespected
4.0 / 10.0
Bed was dirty
4.0 / 10.0
Bed was dirty
2.0 / 10.0
No hot water in tv didn't have nothing but commercial
2.0 / 10.0
No hot water in tv didn't have nothing but commercial
2.0 / 10.0
Apparently this property is going through a lot of changes because of an ownership change. We have stayed here numerous times in the past and it provided what we wanted. But this time was different. The people working were fantastic and tried their very best. But there was none in a leadership position available to help. Our first room was a dungeon. No idea why they would even sell that room. Nothing on the wall. Dingy lighting. No ice bucket. No toilet paper. No working TV. Awful towels. White paint all over spots on the walls. We moved. Much nicer room. But no working TV, no toilet paper. Only one end table. No chair. No trash can. They tried to fix the tv but what was needed was locked up and no one on site had access. So they wanted to move us again but upon inspection couldn’t find a suitable room to move. Outside landscaping was non existent. Weeds everywhere. No breakfast of any sort. The ownership was making these workers go to other rooms to take toilet paper because they didn’t have any on site. Ownership couldn’t go to wal mart and buy a few cases? The whole place needs a power wash. I want to emphasize the people on site tried everything they could to help and were as nice as can be. Maybe there is a plan but there were no signs nothing to indicate improvements. Again this is our 4th 5th time and we have it average every time because that was our expectation. This experience is refund worthy. Until noted different I wouldn't pay in advance.
2.0 / 10.0
Apparently this property is going through a lot of changes because of an ownership change. We have stayed here numerous times in the past and it provided what we wanted. But this time was different. The people working were fantastic and tried their very best. But there was none in a leadership position available to help. Our first room was a dungeon. No idea why they would even sell that room. Nothing on the wall. Dingy lighting. No ice bucket. No toilet paper. No working TV. Awful towels. White paint all over spots on the walls. We moved. Much nicer room. But no working TV, no toilet paper. Only one end table. No chair. No trash can. They tried to fix the tv but what was needed was locked up and no one on site had access. So they wanted to move us again but upon inspection couldn’t find a suitable room to move. Outside landscaping was non existent. Weeds everywhere. No breakfast of any sort. The ownership was making these workers go to other rooms to take toilet paper because they didn’t have any on site. Ownership couldn’t go to wal mart and buy a few cases? The whole place needs a power wash. I want to emphasize the people on site tried everything they could to help and were as nice as can be. Maybe there is a plan but there were no signs nothing to indicate improvements. Again this is our 4th 5th time and we have it average every time because that was our expectation. This experience is refund worthy. Until noted different I wouldn't pay in advance.
2.0 / 10.0
Didn't have a room key TV didn't work hot water didn't work a complete disaster
2.0 / 10.0
Didn't have a room key TV didn't work hot water didn't work a complete disaster
6.0 / 10.0
Property was ok first room shower knobs were broken. Put into another room that night. No refund when i had to leave early formy job.
6.0 / 10.0
Property was ok first room shower knobs were broken. Put into another room that night. No refund when i had to leave early formy job.
8.0 / 10.0
I didn't like that pool wasnt ready. And no breakfast for the guests.
8.0 / 10.0
I didn't like that pool wasnt ready. And no breakfast for the guests.
1.0 / 10.0
Should have listened to the reviews for this place. I always give places the benefit of the doubt because sometimes people leave bad reviews when it's not necessary but the bad reviews for this place are worth listening to. I was supposed to stay here this passed weekend. I even called a head to make sure my reservation was secure WITHIN my cancelation time frame, so I could cancel if needed. They assured me I was good to go. Fast forward to literally the next day, I'm on my way from Florida & upon check in they tell me they have no rooms available & turned me away at 11:00 at night. I asked them to be refunded & they said I'd have to go through the 3rd party app, which I have. My 3rd party has been calling them since Friday, it's now Monday & still nobody has picked up the phone. So basically this place robbed me. I'm having to report fraud to the police. Stay away from this place & trust the reviews.
1.0 / 10.0
Should have listened to the reviews for this place. I always give places the benefit of the doubt because sometimes people leave bad reviews when it's not necessary but the bad reviews for this place are worth listening to. I was supposed to stay here this passed weekend. I even called a head to make sure my reservation was secure WITHIN my cancelation time frame, so I could cancel if needed. They assured me I was good to go. Fast forward to literally the next day, I'm on my way from Florida & upon check in they tell me they have no rooms available & turned me away at 11:00 at night. I asked them to be refunded & they said I'd have to go through the 3rd party app, which I have. My 3rd party has been calling them since Friday, it's now Monday & still nobody has picked up the phone. So basically this place robbed me. I'm having to report fraud to the police. Stay away from this place & trust the reviews.
2.0 / 10.0
The property said that it was recently renovated but those renovations were years ago. The staff is always missing so the other guests were literally uncontrollable until late hours of the night. At one point there were 2 police cruisers at 3am in the morning. We felt totally unsafe. We almost had to leave.
2.0 / 10.0
The property said that it was recently renovated but those renovations were years ago. The staff is always missing so the other guests were literally uncontrollable until late hours of the night. At one point there were 2 police cruisers at 3am in the morning. We felt totally unsafe. We almost had to leave.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Fairbridge Inn & Suites Richmond Hill. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Fairbridge Inn & Suites Richmond Hill. Enjoy the water!
Is Fairbridge Inn & Suites Richmond Hill pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fairbridge Inn & Suites Richmond Hill?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and laundry.
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