Hacienda Santa Barbara

Top rated by guests
Exterior
Private kitchenette
Living area
Private kitchenette
Microwave
review stars
8.8Excellent
(298 Ratings)
"Todo excelente "
Nery
Don't miss out! Price and availability may change
8.8 / 10.0
Excellent(298 Ratings)

Apartment hotel in Santiago de Queretaro

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

Aparthotel units in Querétaro with memory foam beds
This smoke-free aparthotel features concierge services and a 24-hour front desk.
Each apartment offers comforts like a memory foam bed and Egyptian cotton sheets, plus free WiFi and a Smart TV with digital channels. Added amenities include Netflix, a microwave, and a minibar. Housekeeping is available on request.
Hacienda Santa Barbara offers 15 accommodations with minibars and irons/ironing boards. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch Smart televisions come with satellite channels and Netflix.

Bathrooms include bathtubs or showers and complimentary toiletries. This Querétaro aparthotel provides complimentary wireless Internet access. Housekeeping is provided on request.


Map of Santiago de Queretaro


Available Rooms

Things to know


Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

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    Ratings and reviews

    8.8 / 10.0
    Excellent(298 Ratings)
    4.0 / 10.0
    Clean room and bathroom. Kitchen had everything necessary to cook, even a blender!
    6.0 / 10.0
    Main complaint was that this was listed as having A/C and it did not. It was extremely unbearable to sleep as it was muggy at night. We asked for another box fan to assist. The only reason we stayed was we loved the walkable location. I would only return if they add real A/C's to units. The price was good and we knew we would pay more since we would encounter weekend rates, so we decided to wait it out but it did not cool down.
    5.0 / 10.0
    Everything was good except that Wifi didn't offer out of Mexico web service. The counter was kind.
    10.0 / 10.0
    Todo excelente
    6.0 / 10.0
    While there were some positive aspects to my stay, there were a few significant drawbacks that impacted my overall impression. On the positive side, the property was quiet and, generally clean. However, I was disappointed to find that the ventilator in the ceiling was not properly cleaned, which detracted from the overall cleanliness of the room. Another issue I encountered was that the hotel charged for toilet paper. In my opinion, this is a basic necessity that should be included without limitation. Additionally, there was no hot water available for two of the four days I stayed. This was quite inconvenient and affected my comfort during the stay. Lastly, I felt misled by the fact that maid services were only included once every seven nights. This information was not clearly advertised in the room descriptions on the reservation platforms. I believe this should be clearly stated to manage guests' expectations. Overall, while there were some positives, these issues prevented me from having a completely satisfactory stay. With a few improvements, this hotel has the potential to offer a much better experience.
    10.0 / 10.0
    Room cleaning not done in four days.
    6.0 / 10.0
    Bed covers were either dirty or stained. Shower temperature was not steady and required constant adjustment otherwise one could get burned. Staff did not enforce the 10pm quiet time requirement. Parking is not enclosed and is very limited.
    8.0 / 10.0
    Good option

    FAQs

    Is parking included with this apartment hotel?

    Parking is not specified as an available amenity at Hacienda Santa Barbara. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this apartment hotel?

    We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.

    Is Hacienda Santa Barbara pet friendly?

    Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"


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