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Best Western Hotel Arctic Eden

Top rated by guests

Free buffet breakfast on weekdays

Individually decorated, individually furnished, desk, blackout drapes

Shower, free toiletries, hair dryer, towels

Indoor pool

Individually decorated, individually furnished, desk, blackout drapes

8.4Excellent

(990 Ratings)

" "

Uwe

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(990 Ratings)

Hotel in Kiruna

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Kiruna with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Best Western Hotel Arctic Eden offers 39 accommodations with DVD players and hair dryers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Best Western Hotel Arctic Eden

Pool

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Map of Kiruna

city location on map

Nearby attractions

Husky Home/Kiruna i Norr AB

Arctic Dogsled Adventure AB

Fjellborgs Sleddog Kennel AB

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.4Excellent

(990 Ratings)

" "

Uwe

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(990 Ratings)

Hotel in Kiruna

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Kiruna

city location on map

Nearby attractions

Husky Home/Kiruna i Norr AB

Arctic Dogsled Adventure AB

Fjellborgs Sleddog Kennel AB

Available Rooms

About this hotel

Hotel in Kiruna with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Best Western Hotel Arctic Eden offers 39 accommodations with DVD players and hair dryers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(990 Ratings)

1.0 / 10.0

The rooms are small, old, dated, and not well kept (see the picture of the peeling fake-wood floor). However, what really makes this possibly the worst hotel I’ve ever dealt with is the fact that they shamelessly trick you into getting something different from what you paid for. I had a group of people, and two of the rooms I booked were supposed to have two twin beds. Well, they put my friends into rooms with one queen-size bed. When I complained, they showed me the small print that showed up after I made the reservation, in which, among many other things, they say they can’t guarantee room configuration requests (even though they allow you to pay for it). Now, here’s the thing: on Hotels.com, they can enter exactly how many rooms they have and the configuration, so when the rooms get booked, that configuration is no longer offered. In other words, they purposefully list rooms with one queen-size bed as having two twin beds. Picture yourself in this situation: you book a room that is listed as one configuration, and pay for it. However, when you arrive here, tired and looking forward to getting to your room, they tell you that what you paid for is not available, so you have no choice but to take what they will give you, or go through the hassle of cancellation, fight for a refund because you canceled in less than 24 hours, and still have to try to find another hotel in Kiruna. Would you want that? Well, that’s what you risk when you deal with this hotel.

2.0 / 10.0

We checked out immediately after checking in this a run down hotel. They did not argue, agreed to credit us and we moved to a reasonable hotel in the new part of town.

5.0 / 10.0

There was a minor mistake/misunderstanding that took place regarding the specific room we booked vs received, but they more than made up for it when they realized the error. Excellent support by the receptionist (Camilla in this case).

10.0 / 10.0

8.0 / 10.0

Quick service and easy stay. Don't like toppings on the bed as they move easily and makes me almost roll out of the bed

6.0 / 10.0

Convenience and known name in a foreign country. There was no control to regulate the temperature in the room. Staff was very nice . Fr

4.0 / 10.0

I’ve stayed here at least 9 times previous. It is clean comfortable and the price is right. It is a working person’s property. You will see plenty of hard hats and safety vests. I will likely stay again.

10.0 / 10.0

Great hotel with really friendly and helpful staff, good breakfast with plenty of options including fruit, eggs and pastries, the Thai grill was good for a quick bite and the restaurant / bar in the hotel had good food options which were excellent. In the old centre of kiruna so the new centre is a taxi ride away but if you’re out doing organised trips, it doesn’t really matter

8.0 / 10.0

Very clean and cosy pub are the highlights of this hotel. I think more tour information at reception would be helpful for independent travelers, info re bus, taxi, local ski resort to make the most of the visit to kiruna.

8.0 / 10.0

.

8.0 / 10.0

Excellent staff, but very limited transportation. This isin the old city and there is nothing there. Requires transport to new city.

4.0 / 10.0

Overall we enjoyed our 2 nights here. The room was spacious & we loved the underfloor heating in the bathroom! Breakfast was good & staff friendly Most of the tours seem to do pick ups here which is handy but with the town centre being relocated, it is a bit away from the new centre. As it was a weekend, apparently there are very few buses & local taxis are very expensive so we walked to the city centre to have a quick look at the snow sculptures, have a coffee etc. It probably took us nearly an hour walking in the snow which was fine but would have been challenging in ice. As the airport bus only connects with flights to Arlanda & we were connecting in Copenhagen, we booked a taxi through the hotel which worked well. If you have a car, there is good carparking.

10.0 / 10.0

Only stayed for one night, but whilst there the staff were excellent, everywhere was spotlessly clean and the food in the Pub really good

10.0 / 10.0

This was a great choice for a home base in Kiruna. Although this side of town is being phased out, there is a grocery store and excellent Thai restaurant a short walk away. It was also easy for me to coordinate pick ups for my excursions from here. I was very comfortable in my cozy room, and I enjoyed the sauna as well. Thank you for a wonderful visit!

8.0 / 10.0

A nice facility conveniently located. The room was slightly expensive, but the comfort level was good and staff friendly.

10.0 / 10.0

Nice hotel with spacious bedrooms and clean bathroom.

10.0 / 10.0

Central hotel which had a great restaurant attached to it, big car park which often fills up, but the hotel was lovely and modern and had good amenities.

4.0 / 10.0

Tina at the front desk was professional and very helpful.

3.0 / 10.0

Ventilation overall (and specially from the washroom was not good) Room floor was concrete instead of wooden, without any rugs next to the bed which was quite cold if you step on barefoot by mistake.

6.0 / 10.0

Because the City itself is being relocated, the hotel is far from the city center. Very few shops within walking distance from the hotel.

4.0 / 10.0

Standard place - a smile sometimes would be appreciated

4.0 / 10.0

Standard place - a smile sometimes would be appreciated

4.0 / 10.0

Old building but clean. Bed is comfortable. Breakfast was good. Reception staff were friendly and helpful.

4.0 / 10.0

Old building but clean. Bed is comfortable. Breakfast was good. Reception staff were friendly and helpful.

10.0 / 10.0

Nice place

10.0 / 10.0

Nice place

4.0 / 10.0

Hi, checking process was not so good. We arrived at 22pm (Tue 2 July) and there was nobody in the reception. There was instruction to call to number +46 725555336 and I did two times...no answer. I went to restaurant to get help. Very nice guy helped and tried to fine someone to the reception...Suddenly after 15-20 minutes one staff people came to reception and I was able to check-in. Challenges continue...I had prepaid booking what I mentioned but I needed to pay the room rate again (second time) to get the room and possible to sleep after 10 hours driving... Next morning reception staff understood I have paid the room rate twice and they did refund what I should see after couple days in my credit card account. Otherwise good stay; good room with lond sleep, breakfast fine. BR Timo

4.0 / 10.0

Hi, checking process was not so good. We arrived at 22pm (Tue 2 July) and there was nobody in the reception. There was instruction to call to number +46 725555336 and I did two times...no answer. I went to restaurant to get help. Very nice guy helped and tried to fine someone to the reception...Suddenly after 15-20 minutes one staff people came to reception and I was able to check-in. Challenges continue...I had prepaid booking what I mentioned but I needed to pay the room rate again (second time) to get the room and possible to sleep after 10 hours driving... Next morning reception staff understood I have paid the room rate twice and they did refund what I should see after couple days in my credit card account. Otherwise good stay; good room with lond sleep, breakfast fine. BR Timo

6.0 / 10.0

Dont expect any luxury in this hotel. You have to remember the hotel is well above the Artic Circle. The car park is unmade, the hotel corridors and rooms are somewhat utilitarian. However, the staff were great and very helpful. There is a good bar, great dinning area and lovely conservatory area, along with an adjacent Thai cafe. .

6.0 / 10.0

Dont expect any luxury in this hotel. You have to remember the hotel is well above the Artic Circle. The car park is unmade, the hotel corridors and rooms are somewhat utilitarian. However, the staff were great and very helpful. There is a good bar, great dinning area and lovely conservatory area, along with an adjacent Thai cafe. .

3.0 / 10.0

All outdoor noise came through walls very audibly.

3.0 / 10.0

All outdoor noise came through walls very audibly.

10.0 / 10.0

The breakfast buffet was very good, pancakes for the kids, fresh bread with an excellent variety of toppings including smoked and cured salmon. The sauna was very nice (note that it is a co-ed shared sauna). But the indoor pool was not heated (at least not sufficiently for my taste). Much of the area around the hotel was under construction. The library room was closed due to remodel. The room was very nice with a bunk bed for the kids.

10.0 / 10.0

The breakfast buffet was very good, pancakes for the kids, fresh bread with an excellent variety of toppings including smoked and cured salmon. The sauna was very nice (note that it is a co-ed shared sauna). But the indoor pool was not heated (at least not sufficiently for my taste). Much of the area around the hotel was under construction. The library room was closed due to remodel. The room was very nice with a bunk bed for the kids.

10.0 / 10.0

Nice lobby and restaurant

10.0 / 10.0

Nice lobby and restaurant

5.0 / 10.0

Very warm interiour, nice restaurant and cozy feeling.

5.0 / 10.0

Very warm interiour, nice restaurant and cozy feeling.

4.0 / 10.0

We stayed in the new building and it was quiet and comfortable. The comforters on the bed were very effective in keeping us warm at night and the heated bathroom floor was appreciated. The location is close to the old police station bus stop, a plus for those coming from or to the airport.

4.0 / 10.0

We stayed in the new building and it was quiet and comfortable. The comforters on the bed were very effective in keeping us warm at night and the heated bathroom floor was appreciated. The location is close to the old police station bus stop, a plus for those coming from or to the airport.

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