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About this vacation rental
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and a stovetop, as well as free WiFi and a flat-screen TV. Other amenities include premium bedding, laundry facilities, a hair dryer, and towels.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and a stovetop, as well as free WiFi and a flat-screen TV. Other amenities include premium bedding, laundry facilities, a hair dryer, and towels.
Amenities
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Garden
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
8.8 / 10.0
Excellent(211 Ratings)
5.0 / 10.0
Not much to see in mulhouse
5.0 / 10.0
Perfect but check-in before 20h!!
10.0 / 10.0
Great place
2.0 / 10.0
We visited Zeno during vacation and expected a “apartment hotel” but is not a hotel - it is a privately owned nursery home who rent out empty apartments.
You pick up your breakfast in the nursery home dining room, and are asked to eat in your room.
Our room was dirty.
Reception lady was very friendly trying to help.
Not at all what we expected and we were embarrassed to enter “other people’s” home and feel a kind of disrespect just walking in/out privacy of older and not healthy residents.
2.0 / 10.0
We visited Zeno during vacation and expected a “apartment hotel” but is not a hotel - it is a privately owned nursery home who rent out empty apartments.
You pick up your breakfast in the nursery home dining room, and are asked to eat in your room.
Our room was dirty.
Reception lady was very friendly trying to help.
Not at all what we expected and we were embarrassed to enter “other people’s” home and feel a kind of disrespect just walking in/out privacy of older and not healthy residents.
10.0 / 10.0
The staff were very friendly and helpful.
10.0 / 10.0
The staff were very friendly and helpful.
2.0 / 10.0
Ummm just no. Creepy place.. I'm not sure whose plan this was, but it felt like a combined institution/senior facility with a hotel? Just don't mix the two maybe? Windowless hallways and depressing clinical looking rooms. We only stayed one night as we were just passing through but yeah, probably look elsewhere...
2.0 / 10.0
Ummm just no. Creepy place.. I'm not sure whose plan this was, but it felt like a combined institution/senior facility with a hotel? Just don't mix the two maybe? Windowless hallways and depressing clinical looking rooms. We only stayed one night as we were just passing through but yeah, probably look elsewhere...
3.0 / 10.0
Checking time was late 16:00 pm. Nice location and very clean. Polite and helpful staff.
3.0 / 10.0
Checking time was late 16:00 pm. Nice location and very clean. Polite and helpful staff.
4.0 / 10.0
Amazing staff, very friendly and accommodating. Terribly uncomfortable bed and bedding and the room could use a proper clean. The furniture is stained and the floor needed sweeping. Nevertheless, the property offered free parking and was close to the center of town. We did enjoy three peaceful nights there with no street noise or noise from neighboring units which is appreciated. The kitchenette is a nice addition though remember to wash the dishes before use. Overall, a good choice for a reasonable price in the heart of Mulhouse.
4.0 / 10.0
Amazing staff, very friendly and accommodating. Terribly uncomfortable bed and bedding and the room could use a proper clean. The furniture is stained and the floor needed sweeping. Nevertheless, the property offered free parking and was close to the center of town. We did enjoy three peaceful nights there with no street noise or noise from neighboring units which is appreciated. The kitchenette is a nice addition though remember to wash the dishes before use. Overall, a good choice for a reasonable price in the heart of Mulhouse.
5.0 / 10.0
Really nice apartment, modern and clean. Nice location, would stay again.
5.0 / 10.0
Really nice apartment, modern and clean. Nice location, would stay again.
3.0 / 10.0
The hotel is quite central, and the closest tram stop is the "Grand Rex". We stayed in the standard studio which was, effectively as advertised, spacious with access to a private balcony. Staffs and residents were all friendly. The place is overall fresh and clean.
However, there are a few points which needs addressing and they are as followed:
1. The bed wasn't comfortable. A bit cranky with a thin mattress which made it uncomfortable. I have noticed a few poor reviews related to the beds, therefore I think that management owe to be looking into this as sleeping comfort is a bare necessity for any guest.
2. The room was unpleasantly warm during the nights, we were hoping for some sort of mobile or ceiling fan, to be available in the room.
3. As this hotel is central, please be mindful of the constant hustle and bustle noise, especially if you keep the balcony door open, there is a lot of chances for sleepless nights.
4. The kitchen amenities were very limited. It is acceptable for guests who won't bother to eat in. More over, the dining table is on the very small size. Another table on the Balcony would be great as an additional table.
5. The shower and area is badly designed. The lack of shower enclosure will make the bathroom an hazard after each shower. Besides there was no mop in the room for us to wipe the floor after each shower. This is not acceptable as the management is aware of this issue which has been addressed by other guests.
3.0 / 10.0
The hotel is quite central, and the closest tram stop is the "Grand Rex". We stayed in the standard studio which was, effectively as advertised, spacious with access to a private balcony. Staffs and residents were all friendly. The place is overall fresh and clean.
However, there are a few points which needs addressing and they are as followed:
1. The bed wasn't comfortable. A bit cranky with a thin mattress which made it uncomfortable. I have noticed a few poor reviews related to the beds, therefore I think that management owe to be looking into this as sleeping comfort is a bare necessity for any guest.
2. The room was unpleasantly warm during the nights, we were hoping for some sort of mobile or ceiling fan, to be available in the room.
3. As this hotel is central, please be mindful of the constant hustle and bustle noise, especially if you keep the balcony door open, there is a lot of chances for sleepless nights.
4. The kitchen amenities were very limited. It is acceptable for guests who won't bother to eat in. More over, the dining table is on the very small size. Another table on the Balcony would be great as an additional table.
5. The shower and area is badly designed. The lack of shower enclosure will make the bathroom an hazard after each shower. Besides there was no mop in the room for us to wipe the floor after each shower. This is not acceptable as the management is aware of this issue which has been addressed by other guests.
3.0 / 10.0
This place is a senior place for elderly people. They live there. Very quiet. The room was fine and spacious but the floor was dirty. The good thing was that we could park for free. Too far away from city center we think. Price okay but we will not stay here again.
3.0 / 10.0
This place is a senior place for elderly people. They live there. Very quiet. The room was fine and spacious but the floor was dirty. The good thing was that we could park for free. Too far away from city center we think. Price okay but we will not stay here again.
2.0 / 10.0
It is more a Hotel for the elderly, services offered in the rooms non existing and bed was very uncomfortable.
2.0 / 10.0
It is more a Hotel for the elderly, services offered in the rooms non existing and bed was very uncomfortable.
5.0 / 10.0
These seniors homes are great to stay in. Very modern and clean.
A shame, but my bed was broken and
It made it uncomfortable to sleep in.
Like sleeping in the bottom of a boat.
We reported it to reception in the morning.
Hopefully it will be replaced.
Will definitely return as everything else
Was spot on.
5.0 / 10.0
These seniors homes are great to stay in. Very modern and clean.
A shame, but my bed was broken and
It made it uncomfortable to sleep in.
Like sleeping in the bottom of a boat.
We reported it to reception in the morning.
Hopefully it will be replaced.
Will definitely return as everything else
Was spot on.
4.0 / 10.0
Unusual arrangement being in a home for the elderly but facilities good and location great for access to the automobile museum as well as the downtown area.
4.0 / 10.0
Unusual arrangement being in a home for the elderly but facilities good and location great for access to the automobile museum as well as the downtown area.
4.0 / 10.0
Nice location, but no toaster. Interesting combination of hotel and retirement village!
8.0 / 10.0
just outside the citycenter with lots ofparkingspace;
ideal
8.0 / 10.0
just outside the citycenter with lots ofparkingspace;
ideal
FAQs
Is parking included with this vacation rental?
Parking is not specified as an available amenity at Zenao Appart'hôtels Mulhouse. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is Zenao Appart'hôtels Mulhouse pet friendly?
Yes! This vacation rental is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Zenao Appart'hôtels Mulhouse?
We found 7 amenities for this rental. This includes pets allowed, kitchen or kitchenette, internet / wifi, laundry, and balcony or patio.
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