Paradise Beach Resort & Dive Center

Great place and staff will be coming back

The resort was awesome. The staff very friendly and accommodating. The breakfast buffet left a lot to be desired. Minimal offerings and no multiple options on eggs or sides. Javier in the guest lobby was amazing.

2nd time staying here and it was excellent both times. We will stay here again

Pros: We stayed here for a week to celebrate my mother’s birthday. The maintenance team was kind enough to set up a small decoration to acknowledge her birthday, which was a thoughtful gesture and greatly appreciated. Transportation to and from the airport was seamless, and our driver, Carlos, was excellent. The bar staff—Marvin, Joel, and another bartender with light-colored eyes whose name I unfortunately can’t remember—were extremely helpful, friendly, and attentive throughout our stay. Cons: Upon arrival, we were told that we would receive a 20% discount at the bar/restaurant for our first few orders. We were also encouraged to open what they call a “voucher,” where all purchases are charged to the room and then settled with one final bill at checkout. What was not explained to us was that we had to specifically ask for the 20% discount to be applied. By the time we realized this, our bill had already been closed out at checkout. When we went to the front desk to ask about it, the woman assisting us was dismissive and somewhat rude, simply stating that there was nothing she could do. The lack of clear communication was frustrating, but the way the situation was handled afterward felt especially unprofessional. There is also not much to do at the resort. They offer activities such as movie night, Garifuna night, karaoke, and dancing, but most activities only last around 30 minutes, and it seemed like only one staff member was truly engaged in getting guests involved.