The Portpatrick Hotel by Compass Hospitality

Very old and outdated furniture and fittings. Not a lot of staff members but very nice, pleasant people. Fantastic views and setting but let down by the decor and furnishings.

Great location!

Yes

The hotel has an air of faded glory about it, but to be fair, I was there in the shoulder season during a big storm, so perhaps I didn't see it at its best. I was especially hoping to take advantage of the big veranda, but with 75 mph winds, that was not an option! The high ceilings do kind of beg for more people so it doesn't feel rather tomb-like... The somewhat dated room was fine, but I was disappointed that the window didn't open at all because it was a little warm for my comfort. Even with fewer guests, they expect dinner to be reserved, and while I just had a very good soup, others seemed to enjoy their somewhat expensive main dishes and desserts. The breakfast was very average full-English fare. The location on the hill is not what I'd call "walkable", but in exchange you do get great views. Most of the staff was quite nice, with the exception of a somewhat grumpy bartender.

Staff were very pleasant, efficient and helpful. Room was clean, warm, decor was a bit tired. Breakfast was freshly cooked, nice and hot.

The nearby harboir town had quite a few bars and restaurants for a small town. Sports bar great and people exceptionally welcoming

Plenty to choose from. Didn't have breakfast.

No food in the restaurant and no hot water in the morning to have a bath or shower

Had to ask for milk and plates at breakfast, limited selection, coffee not great. Our sea view was a tiny window and in the eaves of building as was windy in evening had disturbed sleep from roof rattling.

Elevated position overlooking harbour and village. Friendly helpful staff.

Room a bit dated and dark.

Parking charge is a joke. Can park anywhere else in the area for free. They charge £6.50 per day so our overnight stay cost £16 as the site you need to use charge a service charge. We arrived at 6pm and left next morning at 11am. They are severely short staffed which made breakfast a very disappointing experience. Had to search for cutlery, take condiments off other tables, queue for plates and also queue and a lengthy wait for food to be replenished and it was only 9am. We had a superior room with sea view with a very impressive large window. Down side to this original feature was the wind howled through all night. The bed was comfortable and room was clean. Can’t say the same about all the tables in restaurant as there wasn’t enough staff to keep on top of it. Many guests were saying the same. We weren’t asked how our stay was at check out or I would have fed these observations back. On our arrival home, I contacted the hotel via 2 different platforms and we are oe on day 4 and still no response. Definitely not worth the money or the stress at breakfast.

Our room was spotlessly clean and the staff couldn’t have been more helpful

Very small room,very dated,carpet not clean in the room. Bar service was terrible the same girl who wasn't

Had a great wee break..no complaints about hotel apart from evening meals..but still had a great stay and will be back 💙

This was my second visit during the week to this hotel, the first stay was in a premium double room and then this stay was in a more budget single room, it was a warm summers day. I opened the room to be hit by the heat coming from the bathroom, sadly the bathroom window handle was broken and could not be opened, the bathroom also had a large hot water pipe along the wall that was not insulated, thus it just radiated heat into the room, I think this was the mains supply for the entire floor. The only other window in the bedroom could only be opened by a couple of centimetres, so not great for a warm night.

Dinner wasn’t nice to little choice. Service wasn’t great though the was courteous they were very busy,

Great position above Portpatrick with amazing views and the team at reception were brilliant. Allowed me early check in.

I checked into the Portpatrick Hotel for a two-night stay from August 1st to 3rd, and unfortunately, it turned out to be a nightmare from the start. On the first night, I discovered bedbugs in the room. I was promptly moved, but the new room appeared to be an area not typically open to guests. The room lacked basic essentials: no bed sheets, no pillowcases, a visibly dirty duvet, and no duvet cover at all. I was then moved again, only to be told the following morning that we had to vacate the room because it had been double-booked. This led to a fourth move during our short stay. The issues didn’t stop there… the shower in the final room didn’t work. While one of the presumed managers was quite rude and dismissive, the night porter, who remained attentive and genuinely tried to help resolve the ongoing issues. Overall, I would not recommend the Portpatrick Hotel based on this stay. As the harbour house and the waterfront hotel are much more reliable options for overnights in Portpatrick. A Serious review of housekeeping and management practices is clearly needed.

Room was basic and not what we were expecting for the price. Shower needs modernising and door between bedroom and bathroom needed fixing. TV very small. Much of the cooked breakfast was cold. You have to pay to park in the hotel car park even if you are a guest.

Food good, room comfortable, internet access good - only gripe was being charged for parking

Check in staff was amazing. We got in later than expected but was accommodation for the silly hour of arrival. Room 2 was damp smelling like a wet dog. Bed could do with a new mattress. The room was run down and dusty around the floor.

Hotel a bit dated. Water only lukewarm on the days of our stay. The staff were excellent , very friendly.

Absolutely terrible to the point where we decided to leave and go home

Everything OK

not clean, staff are not helpful to upgrade the room

Impressive 100 year old hotel sitting on top of the hill. Very good value, clean and great staff. However, walls were thin, my neighbour turned on their tv at 05:45am every morning and when they ran their bath it sounded like roadworks with the pipes vibrating. Great value though and Staff were pleasant and very helpful.

The room was spacious and clean and all the staff were polite and accomodating. Special mention and thanks to Milly for lovely welcome each day and her friendly chat.

Large bedroom. Beautiful views from huge window. Staff were very nice, helpful and friendly. Good facilities for the dog. Negative. Counted at least 8 signs in the carpark from private company warning you to pay £6.50 per day for parking.

The Dining staff are a credit to the hotel, reception area very friendly and it was a pleasure to stay in a stunning location.

Staff amazing very cheery and welcoming car park slopes a lot so does my room floor particularly the bathroom only to be expected in an older building surroundings outwith car park very overgrown doesn’t look good but all in all very enjoyable stay

The hotel and staff were excellent they did their very best. However it is GROSSLY understaffed. and it shows. I felt particularly the resteraunt service was very slow just because it was understaffed. They did there best but were stretched. Tea & coffee were served in identicle pots and the crosover flavours were obvious