Hotel Casablanca

Great hotel and friendly welcome! Cosy rooms, hot shower, brill location for the markets and historic centre. Edwar speaks excellent English.

Omg, amazing staff. The man at front desk was brilliant, spoke wonderful English and was happy to help wherever possible. He booked extra nights for me at short notice, chatted about Cusco in general and gave good tips and advice. Really enjoyed his vibe and kindness. Rooms were brilliant, good size, secure, and quiet. Highly recommend.

Friendly staff and clean and warm room!

I am trying to keep in perspective what we paid, which wasn’t much at all. So it did meet expectations and the staff was absolutely amazing. They brought me a fan , because many hotels in Cusco do not have AC, and they held our luggage for us even after we checked out for a while. That being said, the worst issue was one they could fix. It was very bright. Some darker curtains would have went a LONG way. The window opened to a super nasty alleyway full of trash. That can be cleaned and should be. If you’re over 5 ft 8inches- you’re going to have to duck under the shower head, so we didn’t even try. TV said we could log into Netflix but then we were told they didn’t have it. So that was a bummer for just trying to relax late night and watch something in English was not possible. The pillows were very small and flat and there were only 2 on the bed. One for me and one for my husband, so we couldn’t get comfortable. I didn’t expect a lot of luxury of course, but maybe 2 more pillows would have went a long way. Staff was great, minor things I’ve mentioned could make it a lot better .