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Gran Hotel de Querétaro

Top rated by guests

Hallway

View from room

Executive Suite, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Superior Suite, 2 Queen Beds, City View | In-room safe, desk, blackout drapes, soundproofing

Executive Suite, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

8.8Excellent

(1,004 Ratings)

"This is my favorite hotel within the historic center."

Francisco

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(1,004 Ratings)

Hotel in Santiago de Queretaro

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Colonial hotel in Querétaro with a 24-hour front desk
A business center, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Gran Hotel de Querétaro offers 42 accommodations with laptop-compatible safes and complimentary newspapers. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Amenities at Gran Hotel de Querétaro

Air conditioner

Internet / Wifi

Laundry

TV

Map of Santiago de Queretaro

city location on map

Nearby attractions

Peña of Bernal

Corregidora Stadium

Museo La Esquina del Juguete popular Mexicano

Queretaro Regional Museum - INAH

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.8Excellent

(1,004 Ratings)

"This is my favorite hotel within the historic center."

Francisco

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(1,004 Ratings)

Hotel in Santiago de Queretaro

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Santiago de Queretaro

city location on map

Nearby attractions

Peña of Bernal

Corregidora Stadium

Museo La Esquina del Juguete popular Mexicano

Queretaro Regional Museum - INAH

Available Rooms

About this hotel

Colonial hotel in Querétaro with a 24-hour front desk
A business center, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Gran Hotel de Querétaro offers 42 accommodations with laptop-compatible safes and complimentary newspapers. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Amenities

Air conditioner

Internet / Wifi

Laundry

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.8 / 10.0

Excellent(1,004 Ratings)

3.0 / 10.0

Noise from outside and inside the hotel was unbearably loud. The hot water faucet came off while I was in the shower and shot hot water in my face. We mentioned both to the front desk associate and she seemed to not really care. No offer of compensation or an apology. I doubt we will return. Arrival was good and the hotel is super convenient, but this was a disappointment this time.

5.0 / 10.0

We had lovely room with a balcony view of historic church. Very central to all main sites. Qro is a very walkable city.

4.0 / 10.0

The shower in the bathroom has a LOT of mildew in it.

2.0 / 10.0

A tired old hotel that is incredibly noisy.

4.0 / 10.0

Overall good stay. Super clean, comfortable, convenient and great staff. All was quiet until loud music started at 2:30am and I couldn’t figure out where it came from but I mentioned it to the staff at departure at 4:30 and they were going to call the police. The attached restaurant is good. The airport shuttle was on time, super clean and friendly - well worth the 500 pesos. Would absolutely stay again but ask for a different room due to the noise issue.

10.0 / 10.0

This is my favorite hotel within the historic center.

10.0 / 10.0

Great place to stay

4.0 / 10.0

The hotel and rooms are very nice. The only negative is there is a large clocktower nearby that chimes every hour even late at night, it definitely woke me up in the morning too. Also if you stay during a rainstorm there may be a little water coming into the bathroom from a very high window. It didn't affect the bedroom and it only barely got wet in the bathroom.

10.0 / 10.0

The staff was outstanding on all fronts. We went to them for help for several things, from document printing to airport transportation and others. They helped with a smile every time.

10.0 / 10.0

Everything is walking distance. So many options on food, also shopping.

5.0 / 10.0

Early check-in, which was nice. Lunch was great at Hanks. Room was clean, king size bed was very comfortable. Staff were helpful and very friendly. Location was excellent!

10.0 / 10.0

Overally great hotel. Huge room with classic interier. Just one thing that the sound of bell made me cannot sleep. I think the bell activates every quarter of an hour🙂‍↕️

10.0 / 10.0

Excellent service

8.0 / 10.0

Carpet needs replaced

10.0 / 10.0

Service was friendly and good. From our car to and from the airport to all the answered questions. We loved it.

10.0 / 10.0

Staff was very friendly. Property very pretty.

5.0 / 10.0

Overall it was pleasant. Staff was super attentive and when we reported a couple of issues, these were promptly resolved. I love the history and authenticity of the decor, fits the surrounding area.

2.0 / 10.0

This hotel is not a 5 star hotel. It is dirty, disgusting, falling apart and run down. The carpet was stained and the bedding was stained. This hotel looked like a motel in one of the worst movies you could ever imagine..

10.0 / 10.0

Excelente hotel

10.0 / 10.0

Excellent service

10.0 / 10.0

Beautiful, clean, perfect location! Grear customer service! Recommend this place.

10.0 / 10.0

The interior architecture of the hotel and the room had a colonial style. There is a very popular outside bar next to the hotel and there is a VIPS restaurant on the other side of the hotel. The hotel is right in the middle of the charming and vibrant center of town. The church bells ringing at different times day and night, was an enhancement to the experience.

10.0 / 10.0

Very clean and helpful staff. Very central located, close to restaurants and little shops. Concierge met us upon arrival to help us with luggage. Hotel has AC and it was appreciated since weather was hot. Bottled water was provided daily. Room was large as well as restroom. Coffee pot provided. We also were welcomed with a bottle of wine and asked us to let them know when we needed cups to enjoy. Room was kept clean daily. Breakfast can be enjoyed there. Bar is also available on site. They helped us get a taxi scheduled for early departure to airport. Great stay.

10.0 / 10.0

Perfect location!

10.0 / 10.0

Staff was excellent.

10.0 / 10.0

Very good and convenient

6.0 / 10.0

The bell on the church, just next to the hotel, tolling all night, every 30 minutes, was a nightmare. I didn't sleep

4.0 / 10.0

Na

10.0 / 10.0

Property was clean and great service. Hotel carpet needs an update. Also, a foul smell was coming out of the bathroom drain, it needs some improvement. Breakfast buffet does need more breakfast options, it was very limited. But we really liked the hotel, and the staff was professional and helpful.

2.0 / 10.0

Shabby condition: stained carpets, surly staff Choice between room with ! NO NATURAL LIGHT ! or noisy room overlooking square It absolutely shouldn't be considered 5 stars

10.0 / 10.0

Todo excelente

10.0 / 10.0

Friendly staff and location

10.0 / 10.0

Great property, great staff and central location. Only downside is that the rooms with a view can be a little loud, but again that's expected due to its location. Additionally, rooms with no view can be stuffy especially if it's warm. There is ac so it helps

10.0 / 10.0

Charming colonial building in the middle of town. Can't beat those lofty vaulted ceilings!

10.0 / 10.0

Very nice hotel stuff very friendly rooms are nice and very safe

6.0 / 10.0

The hotel is very nice and clean but unfortunately there’s 2 nightclubs very close to it., I booked a suite with city view but I had to move rooms to a less noisy area., the new room was very small and NO city view but at least I didn’t hear the noise anymore ., I didn’t get the difference in price ., the first one was more expensive but too noisy.

10.0 / 10.0

This was our second stay at this hotel and just like the first time, we loved it. Great view from the balcony. All workers are very kind

8.0 / 10.0

Great area to stay and safe.

10.0 / 10.0

Beautiful Property

10.0 / 10.0

Without a doubt, one of my favorite hotels to stay downtown Querétaro, can’t beat the location and Hanks ( bar downstairs). Staff is friendly and welcoming.

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