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Mercure RJ Nova Iguaçu Hotel

Top rated by guests

Garden

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, iron/ironing board

Minibar, in-room safe, desk, iron/ironing board

Classic Twin Room, 2 Twin Beds | Bathroom | Shower, eco-friendly toiletries, hair dryer, towels

Classic Room, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board

8.4Excellent

(504 Ratings)

"I stay here on every trip to Brazil. Love the property and love the friendly staff"

Anthony

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(504 Ratings)

Hotel in Rio de Janeiro

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Pet-friendly hotel with a sauna connected to the convention center in Nova Iguaçu
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Housekeeping is available on request.
Mercure RJ Nova Iguaçu Hotel offers 75 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Mercure RJ Nova Iguaçu Hotel

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Map of Rio de Janeiro

city location on map

Nearby attractions

Museu do Amanhã

Imperial Museum

Jardim Botânico do Rio de Janeiro

Aquário Marinho do Rio de Janeiro

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.4Excellent

(504 Ratings)

"I stay here on every trip to Brazil. Love the property and love the friendly staff"

Anthony

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(504 Ratings)

Hotel in Rio de Janeiro

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Rio de Janeiro

city location on map

Nearby attractions

Museu do Amanhã

Imperial Museum

Jardim Botânico do Rio de Janeiro

Aquário Marinho do Rio de Janeiro

Available Rooms

About this hotel

Pet-friendly hotel with a sauna connected to the convention center in Nova Iguaçu
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Housekeeping is available on request.
Mercure RJ Nova Iguaçu Hotel offers 75 air-conditioned accommodations with minibars and safes. LED televisions are featured in guestrooms.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(504 Ratings)

10.0 / 10.0

I stay here on every trip to Brazil. Love the property and love the friendly staff

5.0 / 10.0

I had a very good time. The restaurant has a new menu but as usual the dining staff and the reception people are very nice.

10.0 / 10.0

Love the property! 5 stars

10.0 / 10.0

Great property. Love this hotel

10.0 / 10.0

Without a doubt the best hotel in Nova Iguacu. The staff are very polite and professional

10.0 / 10.0

The excellent staff

10.0 / 10.0

The excellent staff

8.0 / 10.0

This hotel has a wonderful staff. You have some pretty decent restaurants and the mall is about a 15 minute walk away.

8.0 / 10.0

This hotel has a wonderful staff. You have some pretty decent restaurants and the mall is about a 15 minute walk away.

10.0 / 10.0

The staff is really wonderful.

10.0 / 10.0

The staff is really wonderful.

8.0 / 10.0

ok

8.0 / 10.0

ok

4.0 / 10.0

The restaurant reception and the staff in general were great. The only drawback was the cleaning ladies who forgot to stop by some of the days during the week. When they did stop by they were very polite but rushed. When they did stop by to clean they cleaned. This is the reason why I gave it a very good instead of excellent! The gym and pool are great and for the moment the best I've seen in the places that I stayed in Rio.

3.0 / 10.0

Convenable

3.0 / 10.0

Convenable

4.0 / 10.0

I really enjoyed my stay here and I am impressed with the swimming pool facilities along with the sauna and steam room. They have a big exercise room or weight room and I think anyone would appreciate that especially since we're talking about within a hotel.

4.0 / 10.0

I really enjoyed my stay here and I am impressed with the swimming pool facilities along with the sauna and steam room. They have a big exercise room or weight room and I think anyone would appreciate that especially since we're talking about within a hotel.

10.0 / 10.0

I stayed at this hotel for 8 nights. Having worked in the airline and travel industry for 20 years I have been around the world and stayed in many different types of properties at many different types of price levels and I loved this property. The front desk staff was absolutely wonderful and helpful - especially Marcelly and her and I were able to communicate well, even with my limited Portuguese - they all tried to communicate with me and accommodate any of my needs. I loved the restaurant connected to the hotel and it’s staff - such speedy, fantastic service and amazing pizza!

10.0 / 10.0

I stayed at this hotel for 8 nights. Having worked in the airline and travel industry for 20 years I have been around the world and stayed in many different types of properties at many different types of price levels and I loved this property. The front desk staff was absolutely wonderful and helpful - especially Marcelly and her and I were able to communicate well, even with my limited Portuguese - they all tried to communicate with me and accommodate any of my needs. I loved the restaurant connected to the hotel and it’s staff - such speedy, fantastic service and amazing pizza!

4.0 / 10.0

Front desk staff was superb and friendly. Housekeeping was rude kept knocking on door louder and louder for over 15 minutes after ignoring it and obviously the room was locked from inside, since they tried to opened and couldn’t. One time it was cleaned but only changed the garbage bag, and gave 2 towels. And made a super sloppy bed, almost as messy as I left. Although I left message upon check in with front desk, to please do not disturb or call due to a surgery I had, that I must not be undisturbed. Someone, kept calling and knocking until I got up and disconnected the phone and open the door just to ask the same thing again. Pool looked gross lot of dirt in the water, rooms have no bedskirts with box spring showing, it looked very unfinished and sloppy. Bed was comfortable, clean crispy sheets, but cheap mattress, only 2 shower towels and one face left in bathroom. No coffee maker, or iron in room, no free coffee or water on lobby. Super basic hotel… But safe nice looking, in a good location for the town, specially if you are on foot during daytime…

4.0 / 10.0

Front desk staff was superb and friendly. Housekeeping was rude kept knocking on door louder and louder for over 15 minutes after ignoring it and obviously the room was locked from inside, since they tried to opened and couldn’t. One time it was cleaned but only changed the garbage bag, and gave 2 towels. And made a super sloppy bed, almost as messy as I left. Although I left message upon check in with front desk, to please do not disturb or call due to a surgery I had, that I must not be undisturbed. Someone, kept calling and knocking until I got up and disconnected the phone and open the door just to ask the same thing again. Pool looked gross lot of dirt in the water, rooms have no bedskirts with box spring showing, it looked very unfinished and sloppy. Bed was comfortable, clean crispy sheets, but cheap mattress, only 2 shower towels and one face left in bathroom. No coffee maker, or iron in room, no free coffee or water on lobby. Super basic hotel… But safe nice looking, in a good location for the town, specially if you are on foot during daytime…

10.0 / 10.0

This place was amazing. The location, the view the food was incredible. I’ll definitely recommend 💯.

10.0 / 10.0

This place was amazing. The location, the view the food was incredible. I’ll definitely recommend 💯.

5.0 / 10.0

I really enjoyed my stay here and the people were very accommodating. They have a large pool a sauna and a steam room accessible only open until 10:00 p.m. . Everything around the place from food to the mall is within a short walking distance.

5.0 / 10.0

I really enjoyed my stay here and the people were very accommodating. They have a large pool a sauna and a steam room accessible only open until 10:00 p.m. . Everything around the place from food to the mall is within a short walking distance.

10.0 / 10.0

Clean room, nice staff helps with everything , good swimming pool !!!

10.0 / 10.0

Clean room, nice staff helps with everything , good swimming pool !!!

10.0 / 10.0

We'll the biggest reason why I like mercury nova Iguacu its because it's close to my family & the peaple that work ove.r there ththey're well trained,they have what I love it: they have a great customer service.

10.0 / 10.0

We'll the biggest reason why I like mercury nova Iguacu its because it's close to my family & the peaple that work ove.r there ththey're well trained,they have what I love it: they have a great customer service.

3.0 / 10.0

I had a good stay except discrepancy ( charged for 4 nights instead of two plus they charged for breakfast which is supposed to be free per hotel.com advertisement + great last minute deal i got )in what i have book for, through hotel.com and at hotel they have different booking rate. I inquire and showed my booking to the receptionist at 3:30 Am cuz my flight was delay from Panama, she was not happy at first then ask my credit card. which i had to give her despite telling her that booking made out through hotel.com I didn't inquire, resist, pay attention but i wrote a letter to the Manager but didn't get a response yet also sent an email to hotel.com customer service. for the tourists FYI its not easy to get there especially if you are with kids its way far from GIG airport and its more than 35 minutes drive by Taxi when there is no traffic. Good thing Luiz Fernando & Daniela speaks good English and they will assist you very well. Continental Breakfast is good.but remember they charge 35 per person. (i have stayed in many hotels in Rio, all offers free breakfast, but every hotel has their own policy though.) Mercure has nice rooms though.

3.0 / 10.0

I had a good stay except discrepancy ( charged for 4 nights instead of two plus they charged for breakfast which is supposed to be free per hotel.com advertisement + great last minute deal i got )in what i have book for, through hotel.com and at hotel they have different booking rate. I inquire and showed my booking to the receptionist at 3:30 Am cuz my flight was delay from Panama, she was not happy at first then ask my credit card. which i had to give her despite telling her that booking made out through hotel.com I didn't inquire, resist, pay attention but i wrote a letter to the Manager but didn't get a response yet also sent an email to hotel.com customer service. for the tourists FYI its not easy to get there especially if you are with kids its way far from GIG airport and its more than 35 minutes drive by Taxi when there is no traffic. Good thing Luiz Fernando & Daniela speaks good English and they will assist you very well. Continental Breakfast is good.but remember they charge 35 per person. (i have stayed in many hotels in Rio, all offers free breakfast, but every hotel has their own policy though.) Mercure has nice rooms though.

10.0 / 10.0

The hotel staff were very helpful and attentive to anything I needed. The rooms were great nice and clean. Beautiful view in my room. I would definitely come stay here again ;)

10.0 / 10.0

The hotel staff were very helpful and attentive to anything I needed. The rooms were great nice and clean. Beautiful view in my room. I would definitely come stay here again ;)

1.0 / 10.0

I stayed only one night. My room was dirty and asked to be moved to another room. It was way too far from the airport, from the city centre, from the carnival and from the beaches. I did not like the neighbourhood. It was not appropriate for my holiday hence I moved.

1.0 / 10.0

I stayed only one night. My room was dirty and asked to be moved to another room. It was way too far from the airport, from the city centre, from the carnival and from the beaches. I did not like the neighbourhood. It was not appropriate for my holiday hence I moved.

5.0 / 10.0

Very good accommodations away from the busy city of Rio de Janeiro.

5.0 / 10.0

Very good accommodations away from the busy city of Rio de Janeiro.

4.0 / 10.0

Was very clean and friendly staff.

4.0 / 10.0

Was very clean and friendly staff.

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