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Neuchatel City Hotel

Exterior

Superior Double Room | In-room safe, desk, laptop workspace, free WiFi

Free toiletries, hair dryer, towels

Basic Room, 3 Twin Beds | In-room safe, desk, laptop workspace, free WiFi

Superior Double Room | Bathroom | Free toiletries, hair dryer, towels

7.6Good

(264 Ratings)

"Convenient central location and reasonably priced accommodation"

Marya

Don't miss out! Price and availability may change

7.6 / 10.0

Good(264 Ratings)

Hotel in Neuchâtel

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, TV, Laundry and more

About this hotel

Hotel in Neuchatel with bars and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and 2 coffee shops/cafes. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, self parking, and a business center are onsite.
Neuchatel City Hotel offers 100 accommodations with safes and hair dryers. 82-cm LED televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Amenities at Neuchatel City Hotel

Internet / Wifi

Laundry

TV

Map of Neuchâtel

city location on map

Nearby attractions

Source de la Loue

Bern, Dählhölzli + BärenPark Zoo

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.6Good

(264 Ratings)

"Convenient central location and reasonably priced accommodation"

Marya

Don't miss out! Price and availability may change

$$$$

7.6 / 10.0

Good(264 Ratings)

Hotel in Neuchâtel

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, TV, Laundry and more

Map of Neuchâtel

city location on map

Nearby attractions

Source de la Loue

Bern, Dählhölzli + BärenPark Zoo

Available Rooms

About this hotel

Hotel in Neuchatel with bars and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and 2 coffee shops/cafes. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, self parking, and a business center are onsite.
Neuchatel City Hotel offers 100 accommodations with safes and hair dryers. 82-cm LED televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Amenities

Internet / Wifi

Laundry

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.6 / 10.0

Good(264 Ratings)

2.0 / 10.0

Double beds are all singles pushed together. Rooms are outdated and not very clean, some rooms have paint flaking of the walls. Rooms are lacking features or any decoration. Just all round depressing place to be honestly

5.0 / 10.0

Ok

5.0 / 10.0

Very quick and efficient service

3.0 / 10.0

Good location. Staff were not friendly. Beds were not comfortable. The hotel seemed tired.

10.0 / 10.0

Convenient central location and reasonably priced accommodation

8.0 / 10.0

Good position near the station and the city centre. Room minimal and clean.

10.0 / 10.0

This hotel is super practical when you come to the NIFFF. It is close to the cinemas and to restaurants. It is perfect to rest a few hours before going back to the festival. The only minor issue is that the bedding is getting a bit old, hence the beds are not super comfortable. Appart from that it is perfect.

10.0 / 10.0

Helpful front desk.

3.0 / 10.0

4pm check in is strictly enforced......quite a shock

5.0 / 10.0

Really good will stay again

3.0 / 10.0

I arrived very late. There was a bit of confusion when they tried to charge me for the room which had already fully been paid. Quickly sorted, no harm done.

4.0 / 10.0

Neuchatel City Hotel certainly is improving. It can be better. 1. Although there is a 3-steps stairs at the lobby, having a ramp will certainly help. 2. Housekeeping can be further improved. I believed some housekeepers are very serious in their task some are just getting by. For two days, no refill for my coffees capsules. 3. I find that Hotel.com choices of rooms in Neuchatel City are very limited. More can be done in between to have availability for bookings. Especially the double large rooms with fridge. 4. Thanks to the team for their efforts to ensure guests comforts. Thanks for the fan.

5.0 / 10.0

Perfect stay in Perfect Location. Friendly staff and nice and huge room with balcony. The ratings were not the best- what we can’t commit. Would recommend the hotel any time. We had a superior double room and even the mini bar was included. Nice surprise …! When Neuchâtel again- the same hotel. Very central located - could do anything by foot.

10.0 / 10.0

Nice big room, good view of the lake, a little noisy, right on one of the main roads but easy to find. Close to train station and downtown.

6.0 / 10.0

rooms felt very run down. they put two twin blankets on our queen bed. shower head are very short. $25 usd to wash laundry. had to keep reminding them to do it because they would “forget”

6.0 / 10.0

safe, convenient

8.0 / 10.0

No

8.0 / 10.0

The receptionists especially a lady called Nora are extremely accommodating and looking after the clients. Also the cleaners are friendly! My room Superior was very large airy and super comfortable. Trains from every direction and airports are 5 min from the hotel . Also the amenities supermarkets shops boutique and the Lake are reachable by 7 minutes walk

10.0 / 10.0

Property was no frills but clean, quiet, and walkable

10.0 / 10.0

...

4.0 / 10.0

Convenient for station and city centre, bus stop within 25 metres. Clean room

4.0 / 10.0

Good location. Walking distance from the station.

4.0 / 10.0

Good location. Walking distance from the station.

8.0 / 10.0

Good

2.0 / 10.0

Very disappointed with Neuchâtel City Hote. It was a room and a bed. NO Air conditioning, No refrigerator, No Iron, No hair dryer, No Coffee, and No daily room service, and your room door is open to the main hallway. Very weird Hotel. I couldn't stay there. I asked for a refund but have been declined. I would not recommend this hotel to anybody. Not worth your money. My losst is your gain.

10.0 / 10.0

-

4.0 / 10.0

Property is ok . But rooms are pathetic. No cups, no kettle or any fan for ventilation. It was very warm outside.Check in at 4 pm is real spoil sport .

4.0 / 10.0

Property is ok . But rooms are pathetic. No cups, no kettle or any fan for ventilation. It was very warm outside.Check in at 4 pm is real spoil sport .

4.0 / 10.0

Ok

4.0 / 10.0

Ok

8.0 / 10.0

The hotel is very conveniently located near the train station but also not from the city center and the lake. We had a big room which we enjoyed. There was a balcony which we used though it faced a busy street. The rug in the room was dirty in some places, which is something we had not expected. But overall, a nice stay.

8.0 / 10.0

The hotel is very conveniently located near the train station but also not from the city center and the lake. We had a big room which we enjoyed. There was a balcony which we used though it faced a busy street. The rug in the room was dirty in some places, which is something we had not expected. But overall, a nice stay.

5.0 / 10.0

Looks old inside, but quite ok for a few nights. Fridge is not installed, but it was ok for us. We had foods kept in balcony, and we brought only food for each day. Staffs are kind and helpful. Location is perfect. 7 min walk to station, port, old city.

5.0 / 10.0

Looks old inside, but quite ok for a few nights. Fridge is not installed, but it was ok for us. We had foods kept in balcony, and we brought only food for each day. Staffs are kind and helpful. Location is perfect. 7 min walk to station, port, old city.

4.0 / 10.0

Location and staff very good. Everything so close but hotel try to charge you everything like, cleaning, extra hour if you can not check out at 11 and there is no fridge, no iron, no water bottle. Nothing if free. They try to ripe you off for everything.

4.0 / 10.0

Location and staff very good. Everything so close but hotel try to charge you everything like, cleaning, extra hour if you can not check out at 11 and there is no fridge, no iron, no water bottle. Nothing if free. They try to ripe you off for everything.

10.0 / 10.0

Nice and comfortable bedrooms, great location and convenient

10.0 / 10.0

Nice and comfortable bedrooms, great location and convenient

4.0 / 10.0

One night at Neuchatel to explore. Hotel very welcoming but room contained a frustrating coffee machine that refused to work properly... probably 'user error'! The bar downstairs was a very suitable fallback.

4.0 / 10.0

One night at Neuchatel to explore. Hotel very welcoming but room contained a frustrating coffee machine that refused to work properly... probably 'user error'! The bar downstairs was a very suitable fallback.

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