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Holiday Inn Amarillo West Medical Center by IHG

Top rated by guests

Exterior

Pillowtop beds, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed | Pillowtop beds, individually furnished, desk, blackout drapes

Combined shower/tub, free toiletries, hair dryer, towels

8.2Excellent

(1,000 Ratings)

"Parking is a bit crowded but our stay was great!! Conveniently located and also like that it has a bar and restaurant. "

Liya

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(1,000 Ratings)

Hotel in Amarillo, TX

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Art Deco hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk, and express check-out.
Holiday Inn Amarillo West Medical Center by IHG offers 151 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Amarillo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Holiday Inn Amarillo West Medical Center by IHG

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

TV

Wheelchair accessible

Map of Amarillo, TX

city location on map

Nearby attractions

Palo Duro Canyon State Park

HODGETOWN Stadium

Palo Duro Creek Ranch

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.2Excellent

(1,000 Ratings)

"Parking is a bit crowded but our stay was great!! Conveniently located and also like that it has a bar and restaurant. "

Liya

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(1,000 Ratings)

Hotel in Amarillo, TX

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Amarillo, TX

city location on map

Nearby attractions

Palo Duro Canyon State Park

HODGETOWN Stadium

Palo Duro Creek Ranch

Available Rooms

About this hotel

Art Deco hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk, and express check-out.
Holiday Inn Amarillo West Medical Center by IHG offers 151 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Amarillo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

TV

Wheelchair accessible

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.2 / 10.0

Excellent(1,000 Ratings)

5.0 / 10.0

Breakfast was fantastic and fresh! The breakfast host, JP, was friendly, helpful and courteous, his hospitality was beautiful!!! Staff at front desk were excellent!! I had a beautiful stay!! Pet friendly!!!!

2.0 / 10.0

We booked for the hot tub and it was closed for our stay which was a huge disappointment and was not refunded

2.0 / 10.0

N/a

5.0 / 10.0

Clean room, friendly staff and great location for our needs.

5.0 / 10.0

My stay was very comfortable. I appreciate that EV Charge stations are in the parking lot of this establishment.

4.0 / 10.0

I had to cut my stay short due to the condition of the property and several missing amenities. While most of the staff were kind and helpful, I did have an unpleasant experience with the older lady at the front desk.

3.0 / 10.0

It was raining the day of arrival. Window was not completely sealed and was leaking. We stepped out for dinner, came back and noticed curtains had dry water stains and the furnace completely wet, and a puddle on the window. Dried the furnace with a towel, and placed it on the window to try minimize the water dripping sound.

3.0 / 10.0

I chose the wrong hotel with no refund. Not worth the price for the condition of this hotel. Old and outdated. I would not recommend. Front desk and breakfast staff excellent customer service.

2.0 / 10.0

poor maintenance. for long time has this place run into the ground. Staff uses the carport for their own private parking. noisy at time from mechanical vibrations

5.0 / 10.0

No complaints

10.0 / 10.0

Parking is a bit crowded but our stay was great!! Conveniently located and also like that it has a bar and restaurant.

2.0 / 10.0

We had 2 rooms, and they both smelled like mildew or something similar. There was also a loud vibrating/buzzing sound that kept me awake at night, probably the water heating system or something but it was bothersome nonetheless. Also had to wait 15 minutes at the front desk just to check in because there was literally nobody there, which should be the bare minimum. very unprofessional.

8.0 / 10.0

Staff was very nice, room was clean but TV did not work

8.0 / 10.0

Nice for a night

4.0 / 10.0

The curtain is missing one piece and cannot block out the light. Have called the front desk many times but no one answered.

8.0 / 10.0

The staff was so nice and welcoming. Loved it

5.0 / 10.0

Great hotel for an overnight stop

6.0 / 10.0

No hot coffee or water even though the container had cold coffee and area was not cleaned. No breakfast..but you could order it. The floor vibration from A/C. Must smell and stains on carpet. The elevator was not working some guy was fixing it…no uniform wearing shorts and his shirt was unbuttoned!! The parking lot had several pot holes, trash, and dead bird in parking lot.

2.0 / 10.0

Kids were looking forward to swimming, but the pool was closed. Wife needed to use the workout area, but it was hot and staff couldn’t access the temp controls. Also the treadmill was broke. When we woke up this morning, there was a huge wet spot from the a/c.

5.0 / 10.0

Great Place but the mattress suck the only problem i had

3.0 / 10.0

Very long time to check in. Entrance and lobby area not clean. Hotel

10.0 / 10.0

Staff was great. There are a LOT of restaurants near by.

2.0 / 10.0

Not recommended it smelled so bad once we just entered like someone used the restroom and just left, or the cleaning didn’t use any type of cleaning products there was dirt all over the bathroom floor even the microwave has smudge of dirt stuck on the buttons and all over. We arrived really late and we just went to bed but there was so much sound outside it just made the place even more uncomfortable.

4.0 / 10.0

We chose this place just for the pool & hot tub. But both were out of service. You need to post that on your website. No caffeine free coffee in the room, lobby or at breakfast. I can only have CF due to heart issues. Breakfast states full service, but not true. Also states until 10. We got there at 945 and there was no food left. Lady at desk was very rude. We will not be back.

5.0 / 10.0

We stay one night and the room was clean and nice.

10.0 / 10.0

Everyone was very helpful

4.0 / 10.0

The General Manager, a white female by the name of Carter was Highly unprofessional, her customer service is horrible, she has No Business in this type of work. If I were her Supervisor I would have Fired Her on the Spot. I had booked two days through Expedia but only one showed as being booked. The staff called and threatened to remove my personal property and place it by the front desk. When I called to figure out what had gone wrong, the General Manager named Carter answered, I then asked her some questions about what had gone wrong. This seemed to upset her and the calmer I was, the louder she got, and she became very aggressive, obnoxious and rude. Carter then yelled out, thus saying " I'm just going to check you out!" and she hung up on me. I never raised my voice at Carter, I did not use any inappropriate language, I remained professional and calm. I am a retired Texas State Trooper and was in Amarillo Tx to conduct some training for a Christian based organization. This General Manager's behavior was Highly Unacceptable for a customer-based business, and she should be FIRED! I never want to stay at this Holiday Inn Express ever again, which is: Holiday Inn West Medical Center. 8231 Amarillo Blvd, Amarillo Tx 79124. I will filing a complaint with either Corporate or the owner(s) of this Hotel.

5.0 / 10.0

Overnight stay on road trip.

3.0 / 10.0

Hotel is beat up.

4.0 / 10.0

Was expecting a outdoor area around pool.

10.0 / 10.0

clean & welcoming

10.0 / 10.0

This was a hotel that was booked for us because they over booked our original hotel. The location was perfect and it was on scale with the Towneplace that we had originally booked. Very spacious room and luxurious amenities.

4.0 / 10.0

We arrived shortly after 5:00 PM and were disappointed to find that our rooms were not ready. We had to wait approximately 30 minutes before we could check in. During this time, the front desk attendant appeared disorganized and uncertain in handling check-in procedures, which added to the delay and frustration. I think this will be our last time stay at this property.

4.0 / 10.0

Check in for this trip wasn’t as friendly or expedient as usual. Lady at the front desk was rude. Room overall was clean and comfortable

10.0 / 10.0

Although the bar wasn't open, we were able to visit in the bar area. The staff was nice and pleasant. The bed was nice and comfy.

10.0 / 10.0

Clean property. Shower faucet didn’t work properly. Needs new faucets.

10.0 / 10.0

Nice place. Comfortable and quiet.

4.0 / 10.0

Hot tub closed was told they added chemicals this was at 2 in the afternoon. Was told to come back in an hour i did and front desk said maintance man was not there to open. This was so frustrating. The morning breakfast was out of a lot of supplies. In all very disappointed!

6.0 / 10.0

Old tvs

4.0 / 10.0

Clean and comfortable. Staff was friendly and polite

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