Fairmont Orchid Gold Experience

Top rated by guests

Outdoor pool, cabanas (surcharge), pool umbrellas

Minibar, in-room safe, desk, soundproofing

Fairmont Gold 1 Bedroom Suite, Ocean View, Gold Lounge Access (Newly Renovated, High Floor) | Minibar, in-room safe, desk, soundproofing

9.6Outstanding

(75 Ratings)

"Outstanding property. "

Earl

Don't miss out! Price and availability may change

9.6 / 10.0

Outstanding(75 Ratings)

Resort in Puako, HI

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Luxury resort on the beach, with outdoor pool
Spend the day relaxing at Fairmont Orchid Gold Experience's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Fairmont Orchid Gold Experience offers 45 accommodations with minibars and video-game consoles. Rooms open to furnished lanais. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

55-inch LCD televisions come with cable channels and pay movies. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 10 outdoor tennis courts, and a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Fairmont Orchid Gold Experience

Restaurant

Air conditioning

Pool

Non-smoking

Gym

Coffee/tea maker

Refridgerator

Bar

Spa

Balcony/Terrace

Minibar

Garden

Kettle

Laundry services

Sauna

Bath or shower

Ironing facilities

Towels

Safe

Desk

Hairdryer

Map of Puako, HI

Nearby attractions

Kahalu’u Beach Park

26.6 mi

Mauna Kea State Park - Halepōhaku Area

Available Rooms

$$$$

Top rated by guests

9.6Outstanding

(75 Ratings)

"Outstanding property. "

Earl

Don't miss out! Price and availability may change

$$$$

9.6 / 10.0

Outstanding(75 Ratings)

Resort in Puako, HI

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Puako, HI

Nearby attractions

Kahalu’u Beach Park

26.6 mi

Mauna Kea State Park - Halepōhaku Area

Available Rooms

About this resort

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Air conditioning

Pool

Non-smoking

Gym

Coffee/tea maker

Refridgerator

Bar

Spa

Balcony/Terrace

Minibar

Garden

Kettle

Laundry services

Sauna

Bath or shower

Ironing facilities

Towels

Safe

Desk

Hairdryer

Ratings and reviews

9.6 / 10.0

Outstanding(75 Ratings)

10.0 / 10.0

Outstanding property.

10.0 / 10.0

did not like the Japanes restaurant

10.0 / 10.0

Very nice property. Excellent location - close to beautiful white sand beaches, close to shopping & dining. Nice BF. Waterfalls at the resort can be noisy at night if you enjoy sleeping with your balcony door open, and have a resort/pool/part sea view room.

5.0 / 10.0

This property is exquisite! The staff went above & beyond to make our stay so lovely. The room & grounds were very well maintained and luxurious. We took advantage of the beautiful private beach that is teaming with tropical fish & sea turtles. 10 out of 10!

6.0 / 10.0

I stayed at the Fairmont Orchid Gold and left very disappointed. I paid over $1,000 per night expecting a true luxury experience, but the reality was far from it. The rooms are extremely standard, nothing special at all. They advertise them as “renovated,” but honestly, they look average and unimpressive. For this price point, I expected something far more modern, comfortable, and unique. Service across the hotel was also not what you would expect from a so-called world-class resort. Most of the staff did not seem very attentive or welcoming. It often felt like guests were an afterthought rather than the priority. The only exception was Laura at the Gold Front Desk, who was outstanding. She was professional, warm, and truly helpful. Unfortunately, one great employee doesn’t make up for the lack of service overall. Yes, the property itself is nice, but it is nowhere near what the hotel’s reputation and marketing suggest. It is not the level of luxury or service you would expect for the money charged. Bottom line: This hotel is overpriced for what it offers. It is okay at best, but definitely not worth the premium. I left feeling like I wasted a lot of money on an experience that was just average.

10.0 / 10.0

I had a lovely time in a beautiful place with views from everywhere on the property. Everyone was kind, helpful & welcoming.

10.0 / 10.0

Gold Experience was awesome!

10.0 / 10.0

nothing especially

5.0 / 10.0

We stayed here for our 10 year wedding anniversary and our stay was fantastic. Our ocean view room had a great view of the golf course and ocean. There is a private beach and the pool is open 24/7. The gold experience was top notch and we felt well taken care of. I believe the hotel is great without the gold but the gold put it over the top. We would stay here again with or without gold.

10.0 / 10.0

My wife and I had a great time vacationing here. Staff was amazing!

10.0 / 10.0

They upgraded us to a suite for our honeymoon. The rooms are newly redone and are so beautiful and thoughtful. The Gold experience made us feel like royalty, although I would think it would maybe include some parking perks or pool perks. The grounds of the hotel were outstanding. First time I ever thought - I would travel specifically to stay at another fairmont hotel.

10.0 / 10.0

Fairmont Gold at Kona is an an outstanding venue. People are trained, courteous and efficient. The price-value relationship is a winner. Comment, the beautiful tile floor in the shower was so slick neither my wife nor I dared use the shower. We are both healthy by the way, wanted to stay that way. A simple synthetic shower mat would be all that would have been needed.

10.0 / 10.0

Property is beautiful with a wonderful pool area and protected beach. Staff goes out of their way to provide excellent service!

8.0 / 10.0

They charge for everything

5.0 / 10.0

The property was gorgeous and the views of the water were spectacular. We had an ocean view room that was worth the upgrade, and the beachside restaurants took full advantage of the views. We paid extra for the Gold package and the service was outstanding. Staff were friendly, helpful, and timely the making sure the breakfast, snacks, and evening appetizers were set up. Fitness center was top notch and concierge services at the resort made some high quality recommendations that saved us time and resulted in a great experience. The location of the resort in the Mauna Lani area near Kona is close to shopping and restaurants but far enough away that the grounds are serene and peaceful. Highly recommend the property and the upgrade to the Gold package.

5.0 / 10.0

8.0 / 10.0

The property is on a secluded beach about a half hour from Kona. The Gold Orchid Lounge was really nice and included breakfast and appetizers as well as juice, coffee and water. Most of the staff were excellent. The bed was very comfortable. The beach was a great place to watch sunset. It is close to Blue Hawaiian helicopter tours. We tried the restaurant Brown’s beach house. The ambiance with live music was nice.

10.0 / 10.0

The Fairmont Orchid is a lovely property, well groomed with waterfalls, koi ponds and beautiful flowers and trees all around. At night we fell asleep to the waterfall, in the morning we woke to birdsong. The staff was wonderful and attentive. Learning our names and engaging with us. Having the Gold experience provided us with a more dedicated concierge team, breakfast and canape which was all fresh prepared, local and delicious. Among the Gold experience staff, we engaged a lot with Samuel, Kacia and Lisa who all ensured our stay was relaxing and enjoyable. We look forward to returning to Hawaii and the Fairmont Orchid.

10.0 / 10.0

We stayed at Fairmont Orchid Gold for six nights as a family and the services we have received were exceptional. Although we had to wait a bit for our room to be ready, we were able to relax and enjoy refreshments at the Gold lounge. Due to some complications we encountered we got a free upgrade to a suite with ocean view which made our stay even more comfortable. The hotel property ground is amazing with beautiful landscapes at every corner. The private beach with a cove made swimming and snorkeling in the ocean very safe and enjoyable particularly when you have younger kids. We enjoyed delicious breakfast and evening refreshments every day at the gold lounge and all service members were extremely courteous and have us very useful suggestions on where to visit. Overall we love our stay at Fairmont orchid and will definitely come back in future!

10.0 / 10.0

Very nice, family friendly place. Not crowded. Quiet and relaxing. Awesome staff.

10.0 / 10.0

Very nice, family friendly place. Not crowded. Quiet and relaxing. Awesome staff.

10.0 / 10.0

Beautiful, clean, safe, relaxing, friendly.

8.0 / 10.0

Pools and beach

8.0 / 10.0

Pools and beach

10.0 / 10.0

The staff were wonderful as usual. The continental breakfast had a good selection of food and beverages. The evening canapés were fine for dinner for us. Having food available in the lounge was convenient and helped us make the most of our days. The beach was also great for stargazing.

10.0 / 10.0

Five nights of the Fairmont Gold experience. Loved it! Nice room, excellent amenities, friendly and professional staff.

10.0 / 10.0

Sam and Kabbel were just great!

10.0 / 10.0

It was a magical experience-beautiful gardens, first class service, areas to walk and great snorkling right on the property. The most amazing hospitality ever! We will be back!

10.0 / 10.0

It was a magical experience-beautiful gardens, first class service, areas to walk and great snorkling right on the property. The most amazing hospitality ever! We will be back!

10.0 / 10.0

We have stayed at the Fairmont Orchid Gold for many years. The staff are amazing and always great to be back!

10.0 / 10.0

We have stayed at the Fairmont Orchid Gold for many years. The staff are amazing and always great to be back!

10.0 / 10.0

Great staff, family friendly, nice beach with good snorkeling

10.0 / 10.0

Bathroom dated, shower had no handcrip and way to small, lack of storage in the dressers,

10.0 / 10.0

The Orchid is a beautiful property. The tropical landscaping and beautiful beach & shoreline are stand outs - great for bird and turtle watching. The vast majority of interactions with staff were above and beyond courteous and friendly; it felt like staff enjoyed their work. In terms of rooms, our King room was kept very clean and all furniture, including the balcony felt up-to-date. While some of the bathroom fixtures appear dated, it did not detract from our hotel experience as they were in good working order. Thanks again, Orchid Hotel. You made our trip to the island very enjoyable.

10.0 / 10.0

Fairmont Orchid is a beautiful resort. Lots of waterfalls and koi ponds around property. Many restaurants on and around the property. Snorkeling was great and a p[protected area for small children to snorkel in. Staff is amazing!!!

10.0 / 10.0

Totally relaxing!

5.0 / 10.0

I highly recommend booking the Gold Experience. The staff and the free snacks in the club room were great. I also loved the private beach!

FAQs

Is parking included with this resort?

Parking is not specified as an available amenity at Fairmont Orchid Gold Experience. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Fairmont Orchid Gold Experience. Enjoy the water!

Is Fairmont Orchid Gold Experience pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Fairmont Orchid Gold Experience?

We found 22 amenities for this rental. This includes restaurant, air conditioning, pool, non-smoking, and gym.

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Fairmont Orchid Gold Experience

Resort in Puako, HI

Reasons to book

About this resort

Amenities at Fairmont Orchid Gold Experience

Map of Puako, HI

Nearby attractions

Available Rooms

Resort in Puako, HI

Reasons to book

Map of Puako, HI

Nearby attractions

Available Rooms

About this resort

Amenities

Ratings and reviews

FAQs

Is parking included with this resort?

Is there a pool at this resort?

Is Fairmont Orchid Gold Experience pet friendly?

What amenities are available at Fairmont Orchid Gold Experience?

Explore similar stays in Puako

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