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Hotel Viata

Top rated by guests

Exterior

Lobby

Suite, 1 King Bed with Sofa bed (Robin) | Premium bedding, in-room safe, desk, laptop workspace

Lobby

Premium bedding, in-room safe, desk, laptop workspace

9.2Outstanding

(720 Ratings)

"Quick and short stay but enjoyed it "

sanjay

Don't miss out! Price and availability may change

9.2 / 10.0

Outstanding(720 Ratings)

Hotel in West Lake Hills, TX

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with a full-service spa and a 24-hour fitness center
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel Viata offers 194 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Map of West Lake Hills, TX

city location on map

Nearby attractions

Bullock Texas State History Museum

Inner Space Cavern

Wimberley Zipline Adventures

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

9.2Outstanding

(720 Ratings)

"Quick and short stay but enjoyed it "

sanjay

Don't miss out! Price and availability may change

$$$$

9.2 / 10.0

Outstanding(720 Ratings)

Hotel in West Lake Hills, TX

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of West Lake Hills, TX

city location on map

Nearby attractions

Bullock Texas State History Museum

Inner Space Cavern

Wimberley Zipline Adventures

Available Rooms

About this hotel

Luxury hotel with a full-service spa and a 24-hour fitness center
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel Viata offers 194 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.2 / 10.0

Outstanding(720 Ratings)

4.0 / 10.0

Stains on carpet. Check in didn’t go well. The front desk lady was unfriendly. I left my wallet at home and did not have my ID. She did not offer ideas to solve this problem. Just kept telling me that I couldn’t check in. I went outside to get my husbands ID (my idea). When I returned she said my would have to come in. He is handicapped and has mobility issue. She insisted that she had to see him right then.

5.0 / 10.0

Friendly helpful staff. Room was high end. Worth the price

5.0 / 10.0

Pleasant Check-In. Nice room as always. One of my favorite places to stay. Room service was good; always enjoy the bottle of wine waiting for me. Only negative was that a waste basket in the bathroom hadn't been emptied frim previous occupant. Will absolutely stay again.

4.0 / 10.0

Nice looking property. Large room.

5.0 / 10.0

Muffins dry and small and blueberries hard

3.0 / 10.0

Better service, better food and better trained stuff

3.0 / 10.0

Overall Cleanliness is the reason for 3 stars. The room floors and surfaces were not well cared for. It felt gross in such a lovely space. Beds & bathrooms were clean and fresh but nasty floors are just gross.

5.0 / 10.0

Room was immaculate and huge!!

5.0 / 10.0

View was great! We did not eat at the hotel and we required no services

5.0 / 10.0

Beautiful Stay at Hotel Viata, Austin TX Hotel Viata is a hidden gem in Austin! The location is perfect — close enough to the city to enjoy everything Austin has to offer, yet tucked away in a peaceful, scenic area that feels like a relaxing retreat. The hotel itself is elegant, clean, and welcoming, with wonderful amenities that make your stay extra comfortable. But the real highlight of my visit was Chandler, the hotel’s driver. He went above and beyond to make my stay seamless — from airport pickup and drop-off to taking me around town and even bringing me to another hotel for a conference. His service is incredibly professional, personable, and much more affordable (and pleasant!) than using Uber. He drives a spotless car and has such a charming, friendly personality that makes every ride enjoyable. If you’re staying at Hotel Viata, definitely ask for Chandler — he’s truly one of the hotel’s best assets!

3.0 / 10.0

The hotel looked nice. The service from the front desk and the restaurant was very slow and forgetful.

5.0 / 10.0

Clean rooms, friendly staff!!

3.0 / 10.0

Grounds of property are nice Rooms are dated. Check in staff wasn’t pleasant

5.0 / 10.0

We enjoy our stays here everyone is always so nice so accommodating and the food at the hotel is delicious. This trip did not disappoint. I will say that this trip the bed was super hard and the pillows were super soft but we enjoyed our stay have Ibuprofen and will stay here in again.

10.0 / 10.0

Quick and short stay but enjoyed it

5.0 / 10.0

I stayed in a standard king room on the 7th floor. I was traveling solo, and I felt very secure due to the required card access for the elevators and ever-present staff on the ground floor of the hotel in the lobby and outside in the valet area. My room was also in the center of the hallway (meaning equal number of rooms to my left and right). I never heard a single door slam or a shower start or a tv turn on. It was QUIET — one of my top qualities when looking for a hotel. Everything about the hotel was simple (not ornate) but felt very luxe. I felt like I got my money’s worth!

4.0 / 10.0

Dated

2.0 / 10.0

Charge me twice nobody is responding to my calls

3.0 / 10.0

Unfortunately we didn’t feel this to be a 4-star hotel experience. Location in the hills made for a great view and appearance of building inside and out was pleasing. The small details is what made this a mediocre visit. Elevator seemed to show age because the faux panels had chips and cut lines showed splintering. Outlet by coffee pot didn’t work so we had to move coffee pot to restroom in order to use. Wife said coffee was horrible. Room door made noises as if someone was trying to get in but it was housekeeping working at 4:30pm and as they slammed doors to nearby rooms the air pressure caused our door to move. I had to fold cardboard to stick in door to quiet the rattle. TV remote didn’t work properly. Laurel restaurant was very expensive based on the fact that entrees didn’t come with sides they had to be ordered as another billed item. The food was tasty but overall it was basic so we were disappointed. These details may seem minor to most clientele but when an average couple looks to pay a little more for a great experience those flaws stick out.

5.0 / 10.0

Great stay. My only concern was that I was charged incorrectly at checkout and told that it would take 5-7 days to give me my money back, “depending on my bank” which seemed to imply this was my fault. I don’t know why they couldn’t charge me correctly in the first place, it wasn’t a complicated stay with lots of charges. Otherwise, very happy.

5.0 / 10.0

Lovely hotel in great location. Very peaceful and relaxing. Perfect for a quick couples trip.

5.0 / 10.0

Loved our stay there, everything was wonderful except for our room felt a little small and too close to the front door, we heard everyone come in and out their door in the hallway…and it was too loud. Maybe next time we’ll get a room a little deeper or different orientation.

10.0 / 10.0

Elegant and relaxing

5.0 / 10.0

Wonderful stay at Hotel Viata. Simo, was an excellent server at the Laurel Restaurant. He is so kind and professional. The pool was so fun on the Saturday my son and I went. The hotel is classy, pathetically pleasing and quiet. 10/10

5.0 / 10.0

Excellent Hotel. Have stayed there several times. Check-in is quick and friendly. Room is beautiful. Parking is free, and in a garage. Mild complaint is that I ordered a pretty expensive Ribeye from room service. The steak was absolutely not a Ribeye. I didn't send it back nor complain because I was tired and hungry.

10.0 / 10.0

Such a unique and very pretty property. It was quiet and located near anything we needed!

10.0 / 10.0

Everything was very nice!

5.0 / 10.0

I wish I could’ve stayed longer, it was. Lovely hotel design, it’s upscale and ideal for couples. The lobby smells divine, the rooms are decorated well and I loved the mattress.

5.0 / 10.0

Place has tons of amenities! Well worth it in every way

5.0 / 10.0

The Hotel Viata was a clean, accommodating, boutique hotel. We were there for a close-friends funeral, but the kindness of your staff and the overall experience was extremely pleasing.

10.0 / 10.0

Amazing views. Beautiful place

8.0 / 10.0

Great location, secluded and safe, excellent front desk, refreshing pool, immediately felt relaxed.

6.0 / 10.0

Poor housekeeping service timing. Stained and dingy carpet. Foul smelling refrigerator.

8.0 / 10.0

Hotel was nice. Bathroom cleanliness could have been better. There were hair balls and strands of hair in the shower.

10.0 / 10.0

Beautiful place to unwind as they have a spa and a patio where you can relax with a glass of wine🍷not mentioning the confy bed and extra confy pillows💆‍♀️

5.0 / 10.0

After a week on the beach, this was the way to relax and finish our family trip.

10.0 / 10.0

The staff and service was excellent! Hotel Viata was the perfect location for a weekend getaway.

10.0 / 10.0

Nice hotel for a quick couples getaway. Really liked the style/interior of the hotel and the level of cleanliness was top notch.

8.0 / 10.0

Quiet hotel with a nice atmosphere. Nothing over the top, but nice. The room was very clean and the complimentary water bottles and delicious bottle of wine ($20 value) in the room were a great add. ROOMS: The double beds are very small. Two adults were a tight fit. If you have more than 2 people, shoot for a king room/sofa bed room. Fridge is a beverage frig in which we were able to fit small snacks, a couple drinks and a small leftovers box. POOL: The pool was small in size, the water was murky and the steps needed cleaning. It could have spring water maybe? BUT the water was cool and refreshing after the hot sun. The jacuzzi was clear and hot. Chase lounges were comfortable and clean. Food ordered by the pool was good ($20 flatbed pizza, $8 beer, $10 fries fed 2 people). EXTRAS: Great fitness room. Fresh baked Lemon cookies in the lobby late afternoon. Yoga in the courtyard. Self Parking was very convenient. Front desk staff were all very friendly. I would recommend this for an adult couples get away or a girls weekend. Very few small children since the pool was not a swim park like most. Location is convenient to a grocery store, eating spots and downtown.

10.0 / 10.0

Terrific hotel.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Viata. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Viata pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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