Harbour Hotel Sidmouth

Room small with unsuitable furniture and en suite badly laid out. Breakfast very good with nice fruit and yoghurt options. Gym well equipped.

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Very nice hotel my only problem was with the room it was a single room but it was very small House keeping was very poor which i did bring this to their attention but nothing was done. Even had a manager have to make up my bed one evening as i had stripped it but no clean bedding was put on the bed.

Two night stay at Harbour hotel good overall stay with excellent service.

I didn’t like my room

It’s nice but it’s not outstanding and it is far too expensive for what it is.

Amazing hotel, would definitely return.

Clean friendly service 👌, parking not hood

A nice but slightly disappointing stay. The hotel was lovely and views cannot be faulted, however there were lots of little things that don't impact your stay really, you'd expect to be better given the amount you're paying. There are lots of minor cosmetics like dents on walls, rusty chromework etc as well as the cleanliness. There were cobwebs everywhere in the bar and restaurant and the floor always seemed to have crumbs somewhere. In our room, our fan was caked in dust and the ledges and skirting boards were also very dusty. The staff on reception and in the bar were lovely, but very overworked! One housekeeper barged past us on the narrow stairs more than once, including when we were carrying suitcases! None of this would put me off staying again as the location is amazing, however I would only go back there if it was a lot cheaper - our little room facing the car park was not really worth over £200 a night.

I only had the breakfast, but continental and cooked was good. Staff were attentive. The fan in my room was covered in dust, but the receptionist insisted on cleaning it when none of the cleaning staff were about. It was not possible to sit at the desk on the chair provided as there was not enough room because of the bed. The rain water shower was excellent though.

Nice hotel spoilt by the lack of air con. Room almost uninhabitable without a large freestanding fan running 24/7.

Good dining experience. Nice outside space with pool. Large bed but too much furniture made it feel cramped. No place to store cases. Roomy bathroom. Car park is rather small. Convenient for seafront and town.

Relaxed atmosphere but still professional staff

Everyone was very helpful. Nothing too much trouble.

Staff really friendly and helpful, nothing was too much trouble and they were all very pleasant

Location, hotel, and spa all excellent. One major let down though- no air conditioning in the bedrooms. I was given a fan when i queried this, however the fan was far too noisy to be able to sleep. It really was far too hot, and unfortunately this would deter me from returning in the summer season. Otherwise the stay was fantastic!

I enjoyed my stay and overall I rate it good. The service was a little slow at times perhaps because it was at full capacity owing to the good weather. And the salt and pepper shakers were very sticky and I doubt had ever been cleaned. Nonetheless I would stay here again.

Lovely smell as we came in.. light attractive decor…All staff were friendly and helpful.. beautiful view from the terrace… best cream tea Ive ever eaten. Lovely restaurant.. would definitely recommend.. and will definitely return.

We waited for our room as it wasn’t ready upon arrival. Once onto the room absolutely filthy.

Great stay at a 4star hotel. Pool, steam room and sauna were excellent

We stayed in Sidmouth for one night as part of our trip around Devon. Sidmouth is beautiful. We have stayed in a number of Harbour hotels, and were excited to try this one. Hotel is in a beautiful location. The deck views where you can sit outside and eat and drink are beautiful. The rooms was clean, spacious and very comfortable. The room was described as a courtyard room. The courtyard is part of the car park, so it’s a car park view room. The service was slow and below what we have come to expect from a Harbour hotel. There was no table service outside, so had to return to the bar to order food and drink. Something I am fine with in pubs, not a hotel. Staff seemed generally unsure of what they were doing. We weren’t asked how I stay was when we checked out. Overall, a clean and comfortable hotel, let down by slow and underwhelming service.

Located perfectly for access to Sidmouth beaches & town Friendly helpful staff Can’t fault it at all

Rather disappointed with the hotel -certainly not a 4 star hotel.The staff are friendly but the rooms and bathrooms are cramped and need some repairs. Overall expensive for what you get.

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All staff were friendly, helpful and very welcoming. A smile goes a mile as they say

Hotel was clean, dinner was lovely, breakfast very bland, staff not that friendly, we choose a room upgrade from standard to courtyard but didnt feel value for money. Good situation of hotel close to town

Our first room was very small, manageable for no more than a single night. So tiny there was no space for our cases. However Martin sorted a larger room without any drama and we had a great stay.

Fantastic

Hotel was ok, tv did not work for o e day which was strange, apparently there was a £25 meal credit, hotel did not advise me of this at all.

Lots of nice things about the hotel. The breakfast was excellent and the room itself was fine. But we experienced a few problems (tv not working and bath not emptying and poor cleanliness in the bathroom) and although we reported these nothing was done to resolve them which was disappointing. Been to this hotel before, unlikely to go again.

Very clean and friendly staff room lovely