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Staybridge Suites Austin NW by IHG

Top rated by guests

Property amenity

Fridge, microwave, stovetop, dishwasher

Hypo-allergenic bedding, desk, iron/ironing board

Combined shower/tub, free toiletries, towels

Hypo-allergenic bedding, desk, iron/ironing board

8.6Excellent

(1,002 Ratings)

"This property is very clean, and the staff is very kind."

Holly

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(1,002 Ratings)

Hotel in Austin, TX

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Austin with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include conference space, dry cleaning, and laundry facilities.
Weekly housekeeping is available.
Staybridge Suites Austin NW by IHG offers 80 accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Map of Austin, TX

city location on map

Nearby attractions

Bullock Texas State History Museum

Inner Space Cavern

Wimberley Zipline Adventures

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.6Excellent

(1,002 Ratings)

"This property is very clean, and the staff is very kind."

Holly

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(1,002 Ratings)

Hotel in Austin, TX

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Austin, TX

city location on map

Nearby attractions

Bullock Texas State History Museum

Inner Space Cavern

Wimberley Zipline Adventures

Available Rooms

About this hotel

Hotel in Austin with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include conference space, dry cleaning, and laundry facilities.
Weekly housekeeping is available.
Staybridge Suites Austin NW by IHG offers 80 accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.6 / 10.0

Excellent(1,002 Ratings)

5.0 / 10.0

The service was excellent. The room was clean. The staff are polite and provided great service. I will recommend coming here for sure!

5.0 / 10.0

Needed to eat earlier to get to family event. seven thirty was too late for us. Parking ok...staff was nice. room was clean. No sugar for coffee in the room

5.0 / 10.0

Everything was great

5.0 / 10.0

Everything was clean and service was immaculate.

4.0 / 10.0

Friendly staff with a sense of urgency. Room was spacious and the kitchen was great. I like the privacy of the restrooms and the sofa to relax on at night. It was a great value!

5.0 / 10.0

Friendly staff, nice room setup. Comfortable bed. Breakfast is good and happy hour is a nice touch

8.0 / 10.0

We had to wait like 10 to 20 min for the water to be hot.

8.0 / 10.0

Good service from the concierge and very helpful. The place was quiet except for the dumpster truck at 4am. Also the microwave in the room had a moldy plate of food from the previous tenant and there was a bit of hair on the floor below the desktop.

5.0 / 10.0

Everything was good except on our first day, when we told the lady in the front office to talk to the people staying on top of our room. It seems like they have a kid who’s constantly running around & jumping. It feels like we’re hearing thunder. And this kept going on for hours. I don’t think they did something because the following day, it happened again.

5.0 / 10.0

Nice clean room and excellent breakfast!

10.0 / 10.0

This property is very clean, and the staff is very kind.

4.0 / 10.0

Minor age in a few areas of the apartment, but very minor. Front desk, especially upon check in was excellent. The young man (I forget his name, but he was from Ghana), went above and beyond.

10.0 / 10.0

Good staff

10.0 / 10.0

Excellent place to rest

5.0 / 10.0

Our stay could not have been better. The rooms were immaculate, the breakfast food wonderful and the staff were very pleasant and helpful. We'll stay there again if our travels necessitate a stay in that area.

8.0 / 10.0

Staff was very nice and welcoming. Very clean, room was very clean. I only have one issue with my stay. The shower, it took at least 10 min for the water to even get warm.

10.0 / 10.0

We absolutely loved our 3-night stay! The breakfast was delicious, the hotel was clean and quiet, and the staff was wonderful. My kids especially loved the pool, which made the trip even more fun. We would definitely stay here again!

10.0 / 10.0

Great

5.0 / 10.0

Loved staying here! Everyone was super friendly and the small kitchen was super convenient. It had an ice maker so we always had ice when needed. It wasn’t super busy, no loud neighbors. Very clean and comfortable definitely 10/10 recommend.

2.0 / 10.0

Sleeping on the bed was super uncomfortable as the bed is hard as a rock. The sleeper sofa tried to devour us every time we sat on it. There were paper towels in the garbage disposal. There were no dishwashing pods for the dishwasher. There was no hand soap or body wash. They gave us three towels for four people. There was no coffee or coffee filters. When we got coffee filters they were five times larger than needed . The hotel room appeared as if it had not been cleaned except for the bed linens. People were smoking marijuana by the pool constantly. Every time we ask for any amenities that we are expected to have in any hotel room we got looked at as if we had three heads. The ice maker did not work. And the smoke detector low battery alarm went off at 3:00 in the morning one of the nights we were there. Will never stay here again.

5.0 / 10.0

Great

5.0 / 10.0

I stayed here a few weeks ago and no problems with the facility itself. Really nice and roomy. Clean and nice ammenities. Seems like it may have been a Residence Inn at one time so it's a good value at the price that I paid. This time things didn't go as smoothly but still 5 stars as it wasn't something they could control and the employees were great. Unfortunately they were experiencing a facility wide hot water issue outage for a couple days. I also had an issue with the lock on my door which kept me from being able to get into my room when I was in a big hurry. Initially they thought it was the battery but they literally had to use a wire under the door to reach up and grab the handle from the inside to get it open. Pretty impressive manever really. The combination of the problems from the facility were frustrating but the manager (Daniella) was great. I'm sure she was dealing with a lot of unhappy travelers but she is so empathetic and kind that it would be impossible to leave with a negative overall impression of the place. She ended up transfering me to another hotel on the other side of the parking lot which was just as nice. I'll definitely stay here again on my next trip to Austin as any facility can have mechanical issues but very few will have the staff to handle things so well.

2.0 / 10.0

I never really got to stay there. They did not have hot water and I got to know about it just as I called to say that I was going to check-in late. I had to find a different hotel at midnight.. not the best of experiences. They did offer to find me a place at Fairfield inn which is like a sister property. But Fairfield is not pet friendly.

10.0 / 10.0

It’s like a home away from home.

10.0 / 10.0

The staff are excellent. The rooms fill up quick. If you are looking for a wonderful and affordable stay while in Austin go book now.

10.0 / 10.0

It was nice staying here at the hotel, the spaces are so nice with mini kitchen without stove :( the staff there are friendly, and the hotel itself is very clean. This hotel is very accessible to highways easy! Will be staying here again next time I come to Texas!

5.0 / 10.0

The staff waa amazingly friendly and helpful. Breakfast was always hot and fresh, very good!! My kida loved the pool.

4.0 / 10.0

Great experience. Good for large family. Breakfast was good. Rooms were clean.

4.0 / 10.0

Hotel staff was amazing! Breakfast buffet was great. Hotel and hotel grounds were clean. Only rated 4 stars due to water pressure in showers.

5.0 / 10.0

The hotel was clean and quaint! We appreciate the guest services for accommodating us when we arrived before scheduled. They honored a long forgotten IHG membership that I haven't used since 2017 and allowed us that privilege. They also provided various services throughout our stay with a smile and none of the sass that seems to qualify as customer service nowadays. A pleasure and a joy! God willing, we will stay again!

2.0 / 10.0

I recently stayed at here (Room 408) over the weekend 5/23-25 and I am compelled to share my experience. Unfortunately, it was far from satisfactory. The ceiling had a noticeable leak, and I could see what appeared to be mold growing in the area. The furniture was in poor condition; the sofa bed was ripped, and the mattress was stained. To make matters worse, we found a roach on the kitchen counter, which was quite disgusting. The comforters also had stains, which made it uncomfortable to use them. I requested additional blankets because we chose not to sleep with the comforters. The whole room had an unpleasant smell of mold, further adding to our discomfort. Given these issues, I believe the price we were charged was unjustified. Overall, I will not be returning to this hotel chain in the future. I hope you take these concerns seriously to improve the quality of your accommodations.

5.0 / 10.0

I loved the room, it was just what I wanted. It was perfect. It was comfortable, clean, quiet and reasonable. the staff was friendly and helpful. I highly recommend this hotel.

5.0 / 10.0

Front Desk clerk helpful and kind name Viola.

4.0 / 10.0

Easy, convenient and clean. The breakfast has lots of fruit, yogurt and other stuff. It’s actually a decent spread.

5.0 / 10.0

Value for money

6.0 / 10.0

Provided hand soap and conditioner was watered down to the point of being barely usable, hand soap was also empty upon check in. We had to talk to the front desk twice to get it refilled. Water pressure in shower was very low, had to hold the shower diverter for a few seconds to even turn the shower on. Pool was not very clean. Provided breakfast was good with many options, bed was also good and clean. Staff were friendly.

10.0 / 10.0

I liked how it was quite and easy access to stores and food. Also the staff was very friendly and helpful.

5.0 / 10.0

Great respite spot from a

4.0 / 10.0

I would like to start of by saying that I am very satisfied with the friendliness of the staff. We checked in late ant night due to our flight getting delayed and the check in process was fast. Upon entering the room it seemed in good clean condition. Wanting to shower after airports all day, the first thing I noticed was how long it took for the water to get hot. It took over 10 minutes of letting the water run for it to get hot. Then the black mold around the caulking in random places in the shower. The water pressure was weak but I figured there was a lot of people taking showers or using water. The next morning we went down to check out the breakfast, we took it back to our room to eat. The fruit was not ripe enough to be consumed and the hard boiled egg was sour the first bite. The coffee creamer was also empty. My daughter got sick instantly and we did not return to the free breakfast the rest of the trip. That night, I wanted to take a bath from the weather being so cold and the water pressure was so incredibly weak, it took over 45 minutes to fill the bathtub 1/3 full. I eventually gave up because the bathtub water wasn’t stating warm. The next morning I noticed there was dusty baseball sleeves left (for who knows how long) from a previous guest. It was under a bed, but isn’t staff suppose to check under beds? One morning the fire alarm went off (no fault of the hotel at all, someone burnt toast) and looking around the room I noticed MOLD on the air ducts.

4.0 / 10.0

Slow check-in. Front desk initially gave me the key to an occupied room.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Staybridge Suites Austin NW by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Staybridge Suites Austin NW by IHG pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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