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Hôtel de l'Univers

Top rated by guests

Terrace/patio

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Quadruple Room - Castle View | Premium bedding, Select Comfort beds, in-room safe, desk

Superior Quadruple Room - Castle View | Bathroom | Free toiletries, hair dryer, towels, soap

Premium bedding, Select Comfort beds, in-room safe, desk

8.4Excellent

(452 Ratings)

"Good area and plenty bars and restaurants "

shaun

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(452 Ratings)

Hotel in St-Malo

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a bar, 5-minute walk to St. Malo Beach
This smoke-free hotel features a bar/lounge, a business center, and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hôtel de l'Univers offers 64 accommodations with safes and hair dryers. Accommodations are furnished with desks and desk chairs. Select Comfort beds feature premium bedding. This Saint-Malo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and in-room massages can be requested.

Amenities at Hôtel de l'Univers

Internet / Wifi

Balcony or Patio

TV

Wheelchair accessible

Map of St-Malo

city location on map

Nearby attractions

Musée Christian Dior

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.4Excellent

(452 Ratings)

"Good area and plenty bars and restaurants "

shaun

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(452 Ratings)

Hotel in St-Malo

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of St-Malo

city location on map

Nearby attractions

Musée Christian Dior

Available Rooms

About this hotel

Hotel with a bar, 5-minute walk to St. Malo Beach
This smoke-free hotel features a bar/lounge, a business center, and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hôtel de l'Univers offers 64 accommodations with safes and hair dryers. Accommodations are furnished with desks and desk chairs. Select Comfort beds feature premium bedding. This Saint-Malo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and in-room massages can be requested.

Amenities

Internet / Wifi

Balcony or Patio

TV

Wheelchair accessible

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(452 Ratings)

5.0 / 10.0

Great place to stay!

5.0 / 10.0

Everything

10.0 / 10.0

Good area and plenty bars and restaurants

10.0 / 10.0

Perfect hotel, close to main gate with close proximity to restaurants, shopping and beaches. We had the room for 4 which was perfect for a family of 4. Plenty of sleeping space and bathroom was quite large. Great restaurant right in lobby which we were easily able to grab food/drink from. Highly recommend!

2.0 / 10.0

The property isn’t safe. Every bathroom has a freestanding ceramic pedestal weighing 13.5kg. Our seven year old slipped and fell and the pedestal fell and smashed into sharp fragments. My daughter escaped with bruising and shock. It could have been a mot worse. The hotel shrugged. Apparently it wasn’t a risk as it heladn’t happened before. And she couldn’t have been that injured as we didn’t rush her to A&E. We asked Expedia to intervene and to their credit they did.

5.0 / 10.0

The hotel had everything we needed, great bar, good breakfast and comfortable clean rooms. The service from all staff is always excellent.

1.0 / 10.0

What a terrible experience. At first we were in awe of the location and thought we had struck gold with this hotel. When we got into our room the nightmare began. No aircon, no fans, no fridge, no coffee facilities etc etc. a complete empty basic room. There are more facilities in a Travelodge or Etab. At night time it got even worse. Our room was directly above the outside bar / entertainment area which is fine. I have no problem people having fun and enjoying the entertainment. But this racket went on to 3am both nights. We had to close the windows which made the room unbearably hot. It was a lose lose situation. My family (wife and kids age 14 and 10) did not sleep for 2 nights. This hotel believes its prime location allows it to treat its guests with contempt. There are plenty of other hotels with great locations in St Malo. In fact it would be hard to find one not in a great location. Avoid this hotel!!! I mean how hard would it be to put a couple of fans in a hot, humid room???

6.0 / 10.0

For £160, I expected better facilities. My room was extremely hot, and I couldn’t sleep properly. It seems the high price is mainly due to the location, not the quality of the stay.

5.0 / 10.0

A very good hotel perfectly located for ferry facilities and which offers 100% customer care. Thoroughly recommended

5.0 / 10.0

I come here about 10 times a year staff are friendly and so helpful. Reception staff are are so helpful and friendly as well rooms are what you see in pictures this place is my relaxing and chilling out time that I could not do in jersey there is so much in the walls and food is amazing Darren from jersey.

3.0 / 10.0

The hotel room was great for the price and the lady on reception was very friendly. However the only downside is the walls are paper thin and you hear everything - I had to lie and listen to a couple making out in the room next door. I was in room 215 so maybe ask for another room as this was the only downside

10.0 / 10.0

Right in the heart of shops bars the hotel so amazing cocktails and planche for 2 people to share.

10.0 / 10.0

Great location , friendly staff , a lot of dining options in the area

4.0 / 10.0

Very comfortable ror stay

10.0 / 10.0

Fifth time at this hotel over the years. It’s been spruced up but still has an air of age, still very much NOT an American transplant. The staff is very accommodating. I love this joint!

10.0 / 10.0

Always a pleasure staying here. Always first choice when visiting St Malo.

4.0 / 10.0

The property its self is fine, it’s the noise below it and down the street from all the restaurant/bars they stayed open late. Could also hear everyone in the hall.

8.0 / 10.0

Good well located hotel with fantastic bar

5.0 / 10.0

Stayed many times before. Great position

5.0 / 10.0

Stayed many times before. Great position

10.0 / 10.0

Great location , surrounded by restaurants and bakery’s . Beautiful scenery and lovely beach and walks on wall. Can be a little noisy outside but we did stay on a Friday night !

10.0 / 10.0

Great location , surrounded by restaurants and bakery’s . Beautiful scenery and lovely beach and walks on wall. Can be a little noisy outside but we did stay on a Friday night !

8.0 / 10.0

This is the 2nd time we’ve chosen to stay in this hotel, this time our bedroom and the bathroom were much bigger and very comfortable. Overlooking the inner courtyard meant it was very quiet. The location couldn’t be better, a minute walk from the sea wall and beach in one direction and shops, restaurants etc in the other. Staff were friendly and very helpful. We had our dog with us and she was made just as welcome. We’ll certainly stay there again but avoid August as, with the French on holiday, St Malo was extremely busy, we’d prefer a quieter time!

8.0 / 10.0

This is the 2nd time we’ve chosen to stay in this hotel, this time our bedroom and the bathroom were much bigger and very comfortable. Overlooking the inner courtyard meant it was very quiet. The location couldn’t be better, a minute walk from the sea wall and beach in one direction and shops, restaurants etc in the other. Staff were friendly and very helpful. We had our dog with us and she was made just as welcome. We’ll certainly stay there again but avoid August as, with the French on holiday, St Malo was extremely busy, we’d prefer a quieter time!

4.0 / 10.0

Smoke goes right in the front door with all the smokers in the restaurant out front. Could smell smoke linger in the halls and stairs. Uncomfortable beds made for a bad stay for me. Great location though.

4.0 / 10.0

Room 107 spacious for a family of 4. Clean room and bathroom. 2 of the 3 beds were comfortable with mattress toppers but the main bed didn’t have mattress toppers like the other ones had, so was not comfortable. Too many smokers right outside hotel at their restaurant, and smoke went right into the lobby as the doors opened. I could smell smoke in the lobby, hallway, and stairs. You had to walk through the smoke in front of the front door to enter into the front door. Not healthy for air quality given the tobacco use out front. No mini fridge to keep leftover perishable food (or baby food if needed), no electric kettle, and no coffee maker in rooms which is pretty standard now. No water purification refilling station in lobby to cut down plastic water bottles for the environment. I think the hotel could improve by making 4 changes if they wished to improve it for customers. 1. Make a big non-smoking area in the front of the hotel restaurant, and put a limited smoking section far off to the side (nowhere close to where guests have to walk by to get into the hotel). Or better, would be to not allow any smoking at the restaurant outside. 2. add mini fridges, electric kettles, and coffee makers to the rooms. 3. Add water purification bottle refilling station downstairs in lobby. 4. Add free coffee and tea in lobby.

4.0 / 10.0

Room 107 spacious for a family of 4. Clean room and bathroom. 2 of the 3 beds were comfortable with mattress toppers but the main bed didn’t have mattress toppers like the other ones had, so was not comfortable. Too many smokers right outside hotel at their restaurant, and smoke went right into the lobby as the doors opened. I could smell smoke in the lobby, hallway, and stairs. You had to walk through the smoke in front of the front door to enter into the front door. Not healthy for air quality given the tobacco use out front. No mini fridge to keep leftover perishable food (or baby food if needed), no electric kettle, and no coffee maker in rooms which is pretty standard now. No water purification refilling station in lobby to cut down plastic water bottles for the environment. I think the hotel could improve by making 4 changes if they wished to improve it for customers. 1. Make a big non-smoking area in the front of the hotel restaurant, and put a limited smoking section far off to the side (nowhere close to where guests have to walk by to get into the hotel). Or better, would be to not allow any smoking at the restaurant outside. 2. add mini fridges, electric kettles, and coffee makers to the rooms. 3. Add water purification bottle refilling station downstairs in lobby. 4. Add free coffee and tea in lobby.

10.0 / 10.0

Nice place inside the walls.

10.0 / 10.0

Nice place inside the walls.

10.0 / 10.0

A beautiful hotel in a perfect location to explore the walled city.

10.0 / 10.0

A beautiful hotel in a perfect location to explore the walled city.

4.0 / 10.0

Room was fine, breakfast was expensive, staff forced me to pay for another room (because we had 4 guests total) despite the fact I reserved the 4 bed room online. The floors and walls are paper thin, so I learned the entire life story of the people staying above us. We asked the front desk for some tissues, because there weren’t any in the room. The lady told us that since they were only a 3 star hotel, they didn’t have any. I was unaware that tissues are only available in 4 star hotels Also parking is a nightmare, the front door was broken so I had to enter and leave the hotel through the bar (with stairs) with my son’s stroller. Everything else was amazing.

4.0 / 10.0

Room was fine, breakfast was expensive, staff forced me to pay for another room (because we had 4 guests total) despite the fact I reserved the 4 bed room online. The floors and walls are paper thin, so I learned the entire life story of the people staying above us. We asked the front desk for some tissues, because there weren’t any in the room. The lady told us that since they were only a 3 star hotel, they didn’t have any. I was unaware that tissues are only available in 4 star hotels Also parking is a nightmare, the front door was broken so I had to enter and leave the hotel through the bar (with stairs) with my son’s stroller. Everything else was amazing.

10.0 / 10.0

There was nothing we didn't like about the hotel or it's facilities

10.0 / 10.0

There was nothing we didn't like about the hotel or it's facilities

5.0 / 10.0

Belle prestation

5.0 / 10.0

Belle prestation

3.0 / 10.0

Positives - central location, friendly check-in service. Negatives - we had issue with neighbors smoking the whole night which with a draft coming through our door, filled our room with smoke smell. Keeping our window open the whole night did not really help. So overall we had quite a bad nights sleep which impacts the whole experience. Reception was quick to try help but the smell was still there unfortunately. Bathroom also smelled a bit (drain smell) so we kept the door closed. Basic and small room with no amenities like kettle, coffee or fridge. But otherwise it was ok, relatively modern and very central location (no parking though)

3.0 / 10.0

Positives - central location, friendly check-in service. Negatives - we had issue with neighbors smoking the whole night which with a draft coming through our door, filled our room with smoke smell. Keeping our window open the whole night did not really help. So overall we had quite a bad nights sleep which impacts the whole experience. Reception was quick to try help but the smell was still there unfortunately. Bathroom also smelled a bit (drain smell) so we kept the door closed. Basic and small room with no amenities like kettle, coffee or fridge. But otherwise it was ok, relatively modern and very central location (no parking though)

10.0 / 10.0

poor breakfast arrangements