Domes Aulūs Zante - All Inclusive - Autograph Collection

The first impression is strong. Nice welcome and good intro to the room. Room was nicely equipped but wasn’t 100% clean. We did mention it to reception and it was eventually recognised but not addressed. Maybe we were being critical but it’s a 5 star and you shouldn’t have hairs from a previous occupant in my view. Food… can’t fault … lovely fresh and the 4 restaurants you can visit once are very nice and service is brilliant… Buffett food is good for buffet and is pretty warm and fairly varied. I would say never enough pita bread to dip with the lovely dips we all love with Greek food. The drinks were good and staff brilliant. Decent tea and coffee so can only say good things. The hotel areas were pretty poor condition and still needs maturing and I know they had a recent storm so maybe a contributing factor. The pool was dirty in my view and not cleaned enough so I didn’t venture in but the wife did. Beach area is odd as it’s not actually on the beach… which is fine as it could be something to do with Turtles don’t bother asking tbh. All in all a chilled holiday and good food and drinks good. I would recommend 👍

Great relaxing stay

Great food, the room was great, however some improvement needed.

This is not a 5-star resort. It is an average 4-star resort. The room was nice and stylish, but a lot of things were not working properly. Some of them were fixed during our stay (shower), some not (telephone and el. socket in the bathroom). But still, I expect that in a 5-star resort, the shower is working properly without having to report that. The buffet for breakfast and dinner was big but just okay and for sure no 5-star quality. The coffee from the coffee machines was tasteless. The personnel in the dining areas were very friendly and helpful but clearly overloaded. The personnel at the reception were polite but not friendly, and we had not the feeling that they were trying their best to help us. We heard a lot of excuses about the hotel policies… Lowlights: the dry gardens, very loud bathroom ventilation facility (fortunately, it was shut down every evening and started again at 8:15 am), a lot of elements in the room need renovation, booking at the à la carte restaurants (instead of a 3-dishes menu, we had street food at a cantina, after a lot of negotiations), only one overcrowded pool. Highlights: the location of the hotel, lunch at the „meze“ restaurant, the aqua gymnastics and Pilates program, and the cocktails at the bar.