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Hilton Garden Inn Ontario/Rancho Cucamonga

Top rated by guests

Terrace/patio

Suite, Accessible | Minibar

Room, 2 Queen Beds, Accessible | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible | Bathroom shower

Deluxe Room, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

8.6Excellent

(1,002 Ratings)

"We had a wonderful time at this hotel. We will stay there again the next time we are in town."

Craig

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(1,002 Ratings)

Hotel in Rancho Cucamonga, CA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with an indoor pool, 9-minute walk to Ontario Mills Shopping Mall
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Weekly housekeeping is available.
Hilton Garden Inn Ontario/Rancho Cucamonga offers 122 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Hilton Garden Inn Ontario/Rancho Cucamonga

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Map of Rancho Cucamonga, CA

city location on map

Nearby attractions

Disney California Adventure Park

Knott's Berry Farm

Downtown Disney District

Paradise Gardens Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.6Excellent

(1,002 Ratings)

"We had a wonderful time at this hotel. We will stay there again the next time we are in town."

Craig

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(1,002 Ratings)

Hotel in Rancho Cucamonga, CA

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Rancho Cucamonga, CA

city location on map

Nearby attractions

Disney California Adventure Park

Knott's Berry Farm

Downtown Disney District

Paradise Gardens Park

Available Rooms

About this hotel

Hotel with an indoor pool, 9-minute walk to Ontario Mills Shopping Mall
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Weekly housekeeping is available.
Hilton Garden Inn Ontario/Rancho Cucamonga offers 122 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.6 / 10.0

Excellent(1,002 Ratings)

4.0 / 10.0

I needed to ask for housekeeping services.

4.0 / 10.0

The rooms were not cleaned during our stay, even when I specifically asked the front desk at the moment of checking in, they asked me if I wanted to have the two rooms cleaned up the next day, I said yes, but next day evening the rooms were filthy.

5.0 / 10.0

The only problem I had is the website said free breakfast in the morning and the front desk said we had to pay for it

8.0 / 10.0

Charging for water bad form

10.0 / 10.0

We had a wonderful time at this hotel. We will stay there again the next time we are in town.

10.0 / 10.0

Stayed in 8 hotels driving on road trip with my dog. This was easliy the niceest and best stay. Everything was top notch. The area is really nice, a couple of good restaraunts (Lazy Dog was really good). It was the last night of my road trip and it was the absolute best one. Great job.

10.0 / 10.0

The bed was so comfortable.

10.0 / 10.0

Very nice hotel near Ontario Airport and Imax theater! Enjoyed our stay.

5.0 / 10.0

The upgrades are amazing. This hotel is so clean. Staff is very nice and helpful. The housekeepers are very friendly they say hi when you pass them in the hallway. Definitely recommend. I stayed a week was only supposed to be 3 days, felt very comfortable and safe on this solo trip

2.0 / 10.0

I paid for a reservation I did not receive. I paid for a double room with king bed and received a single room king bed. Now I agreed to terms and conditions of my reservation that I reserved ahead of time this way I know what to expect when I arrived to the property. This is why it's called a reservation so that I'm entitled to what I pay for. This did not happen nor did I receive a refund. I went through so much of a hassle only to be disappointed in the end. I feel that I am entitled to express my opinion and concerns with this issue and now I have to go through corporate and management hire-ups just to be heard. This is such an inconvenience to me and I'm totally upset. Another issue is that I was unaware that this place was in the process of renovations and our laundrymat was closed to say the least. I'm very upset with this matter and the Hilton as well as expedia and it's representatives will be hearing about my concerns until I'm fully compensated for what I'm entitled. Something that was not my fault is being ignored and I will be heard one way or another. I paid too much for so little. Hilton needs to look into this. Matter ASAP to avoid customer negligence. All I'm asking is to be treated fair and with professionalism which was not done at all from this facility. To whom this may concern please understand that if you were in my shoes how would you feel....... EXACTLY!!!!

6.0 / 10.0

parking was not free. I was charged $12 for one night. Called hotel and demanded refund. No free breakfast. They have a breakfast buffet $14.95 per person. I do not recommend Hilton. Directions to room were poor. I discovered rear entrance which had more convenient parking and much closer to room. H

10.0 / 10.0

Everything was good. I just didn’t like the fact that I had to pay to parking

10.0 / 10.0

Very good

4.0 / 10.0

On Expedia, "Free Self Parking" is shown for the hotel. But when we checked in at the hotel, they said parking was a charge per day. Although they waived the parking charge when we indicated what was shown on Expedia, they insisted they had a parking charge. What caused the discrepancy?

10.0 / 10.0

Friendly stadf

10.0 / 10.0

I have no comment regarding dislike. Property around the area was quiet and the most thing I liked the property is close to a mall and restaurant walking distant. I highly recommend this hotel.

4.0 / 10.0

This particular Hilton was in a great location. Check in was troublesome because the front clear and manager could not find the Hotels.com reservation in their system. Luckily, they are able to book us a handicapped room. This is the second week in a row that there has been an issue with Hotels.ocm. The room itself was spacious, but the bed / mattress was ehh. I thought the breakfast in the morning was included in the price, so I was suprised when I found out it was $15 a person.

6.0 / 10.0

Inaccurate description of room on website. We choose a room with a bathtub specifically and upon arrival they told us that they have removed all bathtubs.

4.0 / 10.0

The Hotel & Property was good, there was a kids development seminar if High School Students, so loud TV’s until late and then off & on through the night. Not the Hotels fault but that was my experience

10.0 / 10.0

The staff was friendly and professional.

8.0 / 10.0

Property is nice and clean. Our room refrigerator didn't work though.

10.0 / 10.0

Ok

10.0 / 10.0

Nothing unique but consistent Hilton quality. Close to restaurants but still a nice quiet place

5.0 / 10.0

Amazing indoor pool and hot tub ! So clean everything more than I thought. Delicious breakfast, convenient location. Everything was perfect. Thank you so much!

2.0 / 10.0

Booked a jacuzzi suit property didn’t have jacuzzi stated it remodeled remained wife and I 14 year anniversary

10.0 / 10.0

The indoor pool and hot tub

10.0 / 10.0

Pleasant

5.0 / 10.0

Cleans and Very comfortable stay and easy to access. Walking distance to good restaurants

8.0 / 10.0

This property will be nice when reno is complete. For now, some of the staff seemed annoyed by the process and therefore were less than hospitable.

3.0 / 10.0

The hotel was under construction, lots of noise in the halls but muffled in the room. Breakfast did not look good, chose not to pay $15 to eat there. Pet fee of $75 means they really are not pet friendly.

3.0 / 10.0

The hotel was under construction, lots of noise in the halls but muffled in the room. Breakfast did not look good, chose not to pay $15 to eat there. Pet fee of $75 means they really are not pet friendly.

10.0 / 10.0

Staff are polite and respectful

10.0 / 10.0

Just stayed there for a single night, the room was spacious and comfortable. Front desk staff are nice and quick to get us checked in and out. Looks like the hotel is going under some renovations, and feel like it will be a great for the hotel to get the rooms updated. Close to the mall, so plenty places to eat and shop at.

10.0 / 10.0

Friendly staff and clean property.

10.0 / 10.0

Nice place to stay. Excellent value. Very courteous people.

10.0 / 10.0

Nice place to stay. Excellent value. Very courteous people.

1.0 / 10.0

Horrible service

1.0 / 10.0

Horrible service

4.0 / 10.0

Well firstly they charged me twice and had to refund. The lady in the morning had to do it. There was no conditioner in the bottle in the shower. The front door had dirty finger prints on it. The room had missing patches of wall paper the area around the tub was dirty and the elevator call for the 2nd floor is about to go into the wall. Not 8.6 like they say. The breakfast voucher had to get in the morning because they didn't give them to me upon check in. So i won't stay there again.

4.0 / 10.0

Well firstly they charged me twice and had to refund. The lady in the morning had to do it. There was no conditioner in the bottle in the shower. The front door had dirty finger prints on it. The room had missing patches of wall paper the area around the tub was dirty and the elevator call for the 2nd floor is about to go into the wall. Not 8.6 like they say. The breakfast voucher had to get in the morning because they didn't give them to me upon check in. So i won't stay there again.

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