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Castello City Hotel

Aerial view

Deluxe Triple Room | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Bar (on property)

Bathroom sink

Shower, free toiletries, hair dryer, towels

7.8Good

(468 Ratings)

"Good facilities, breakfast was great and highly recommended "

Selvin

Don't miss out! Price and availability may change

7.8 / 10.0

Good(468 Ratings)

Hotel in Heraklion

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Family-friendly hotel with a rooftop terrace and a 24-hour business center
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.
Castello City Hotel offers 68 accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. Televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Amenities at Castello City Hotel

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Free parking

Map of Heraklion

city location on map

Nearby attractions

Heraklion Archaeological Museum

Morosini Fountain

CRETAquarium Thalassokosmos

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.8Good

(468 Ratings)

"Good facilities, breakfast was great and highly recommended "

Selvin

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(468 Ratings)

Hotel in Heraklion

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Map of Heraklion

city location on map

Nearby attractions

Heraklion Archaeological Museum

Morosini Fountain

CRETAquarium Thalassokosmos

Available Rooms

About this hotel

Family-friendly hotel with a rooftop terrace and a 24-hour business center
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.
Castello City Hotel offers 68 accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. Televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.8 / 10.0

Good(468 Ratings)

1.0 / 10.0

I booked something and I stayed in something else. It was so bad experience, never again.

8.0 / 10.0

Good base for quick visit

8.0 / 10.0

Staff very good/accommodating. Restaurant upstairs was very nice. We booked a deluxe sea view room which was ok, but minimal seaview. Poor parking accommodations offsite- be prepared. No real unloading zone for luggage.

8.0 / 10.0

It was lovely to wake to a sea view after our late flight. Unfortunately there were some youths who wanted to make a fair bit of noise, some on motorbikes, which woke me several times. Breakfast had lots of choice and was tasty. Unfortunately no lunch. Surroundings are in many places old and photogenic, the Venetian wall something special

5.0 / 10.0

Comfortable suites, nice restaurant and breakfast buffet. Helpful staff.

10.0 / 10.0

Good facilities, breakfast was great and highly recommended

4.0 / 10.0

For a short city trip i like this hotel as staff is friendly and highlight of each stay as always the rooftop bar/restaurant. Breakfast was good, even always the same, but with the big variety you can always find something different. Only thing should be improved are the beds as mats are too soft and also the pillows.

4.0 / 10.0

For a short city trip i like this hotel as staff is friendly and highlight of each stay as always the rooftop bar/restaurant. Breakfast was good, even always the same, but with the big variety you can always find something different. Only thing should be improved are the beds as mats are too soft and also the pillows.

6.0 / 10.0

Horrible parking arrangement.

2.0 / 10.0

Overall the service is not good

1.0 / 10.0

AC was broken, had an infant sleeping in the heat of the night. Did not go well. Staff was good and helped as much as they could.

1.0 / 10.0

AC was broken, had an infant sleeping in the heat of the night. Did not go well. Staff was good and helped as much as they could.

5.0 / 10.0

Check in was really good, two staff members were very helpful, cheery and smiled. Rooms are very clean, beds are amazing, lovely shower. Breakfast was excellent and great to be able to take breakfast at 7am before leaving for Port. Staff helpful with travel questions and arranging taxi. Also helped with laundry cleaning and providing the service for cheap €12. Amazing staff member on check out, same as check in, greeted with a smile and very helpful arranging a taxi to Port.

5.0 / 10.0

Check in was really good, two staff members were very helpful, cheery and smiled. Rooms are very clean, beds are amazing, lovely shower. Breakfast was excellent and great to be able to take breakfast at 7am before leaving for Port. Staff helpful with travel questions and arranging taxi. Also helped with laundry cleaning and providing the service for cheap €12. Amazing staff member on check out, same as check in, greeted with a smile and very helpful arranging a taxi to Port.

10.0 / 10.0

Everything was perfect. Great rooms for a family. Excellent 5th floor breakfast/dining room. Great food and view. Just FYI. Parking is off site and a 5 min walk away.

10.0 / 10.0

Everything was perfect. Great rooms for a family. Excellent 5th floor breakfast/dining room. Great food and view. Just FYI. Parking is off site and a 5 min walk away.

4.0 / 10.0

No pool, room very small.

4.0 / 10.0

No pool, room very small.

10.0 / 10.0

Everything was excellent. Giorgos, front desk/concierge, was super professional and knowledgeable. The dinner server girls at the 5th floor restaurant were really nice and attentive. I highly recommend this hotel.

10.0 / 10.0

Everything was excellent. Giorgos, front desk/concierge, was super professional and knowledgeable. The dinner server girls at the 5th floor restaurant were really nice and attentive. I highly recommend this hotel.

5.0 / 10.0

Excellent place to stay, very well located and a good value for money. Very friendly staff. Keep it up.

5.0 / 10.0

Excellent place to stay, very well located and a good value for money. Very friendly staff. Keep it up.

10.0 / 10.0

A fine hotel for the price. Close to everything.

10.0 / 10.0

A fine hotel for the price. Close to everything.

2.0 / 10.0

I enjoyed the breakfast. After that it was downhill. There was an extremely noisy party going on of 50 teenagers plus another of 25 young adults. Slamming doors, loud laughter in the halls. Knocks on my door, pounding on the walls… They were on all floors. Bed is not good Shower floods. But mostly… I asked three different people if I could keep excess luggage in their storage until my return on Friday from Rhodes and I was told that both Linda and I could do it with no problem. Yet, after packing for the four days in Rhodes carefully in other cases, I was told by the clerk at the desk that 5am morning of departure,I could not. Why was t I told before? Earlier? It was terribly upsetting having to completely repack moments befor getting into my cab.

2.0 / 10.0

I enjoyed the breakfast. After that it was downhill. There was an extremely noisy party going on of 50 teenagers plus another of 25 young adults. Slamming doors, loud laughter in the halls. Knocks on my door, pounding on the walls… They were on all floors. Bed is not good Shower floods. But mostly… I asked three different people if I could keep excess luggage in their storage until my return on Friday from Rhodes and I was told that both Linda and I could do it with no problem. Yet, after packing for the four days in Rhodes carefully in other cases, I was told by the clerk at the desk that 5am morning of departure,I could not. Why was t I told before? Earlier? It was terribly upsetting having to completely repack moments befor getting into my cab.

4.0 / 10.0

It was ok for one night stay. The place feels shabbier in reality than on the pictures. The lobby had a strange odor and the bed was rather a small double bed (1.40m) and the room smaller than expected. Nevertheless, it was ok for one night stay, good location, 24 hours reception, good breakfast (much better than what we've expected), and quite clean. We paid a very good price so it was a very good value for money for this stay.

4.0 / 10.0

It was ok for one night stay. The place feels shabbier in reality than on the pictures. The lobby had a strange odor and the bed was rather a small double bed (1.40m) and the room smaller than expected. Nevertheless, it was ok for one night stay, good location, 24 hours reception, good breakfast (much better than what we've expected), and quite clean. We paid a very good price so it was a very good value for money for this stay.

10.0 / 10.0

Very convenient as it is located on the heart of the town. Staff were friendly & helpful. Price is very reasonable & the food are excellent.

10.0 / 10.0

Very convenient as it is located on the heart of the town. Staff were friendly & helpful. Price is very reasonable & the food are excellent.

4.0 / 10.0

Nice city hotel. Small but modern room. Breakfast with city and beach view, in- or outdoors. Airport bus stops in front of the hotel

4.0 / 10.0

Nice city hotel. Small but modern room. Breakfast with city and beach view, in- or outdoors. Airport bus stops in front of the hotel

3.0 / 10.0

The hotel is nice and cleanut pretty noisy and the beds are low quality, the mattress is too old and the bed is noisy

3.0 / 10.0

The hotel is nice and cleanut pretty noisy and the beds are low quality, the mattress is too old and the bed is noisy

5.0 / 10.0

The hotel is very clean and we'll kept. The staff is very friendly and welcoming. Especially Rula at the front desk!!! Great views of the city in an awesome location. Walking distance from the sea!

5.0 / 10.0

The hotel is very clean and we'll kept. The staff is very friendly and welcoming. Especially Rula at the front desk!!! Great views of the city in an awesome location. Walking distance from the sea!

5.0 / 10.0

The hotel is very clean and we'll kept. The staff is very friendly and welcoming. Especially Rula at the front desk!!! Great views of the city in an awesome location. Walking distance from the sea!

4.0 / 10.0

Good city hotel, nice rooms with balcony, but no chair or table there

4.0 / 10.0

Good city hotel, nice rooms with balcony, but no chair or table there

10.0 / 10.0

Good location, and pretty economical. Nothing special but it does the job and the staff were very accomodating and nice.

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