Park Lane Apartments Crawford Place

I stayed at Park Lane on Crawford Place and it’s a fantastic location. All the shops are nearby, and it’s just a 5-minute walk from the train station. The apartment is fully equipped, with big windows that make it very bright and comfortable.

Clean room full kitchen nonworking washing machine

Brilliant location for seeing sights of London. Walkable to Oxford street and very easy access to buses. Good to have kitchen, ensuite for main bedroom and separate bathroom. Excellent for families. Park lane also organised airport pickup which for 5 pro pole was cheaper than Heathrow express. There is only a washing machine and an air drying rack.

I booked a specific place due to the sleeping arrangments, knowing how specific my neurodivergent kid is, needing to sleep in her own bed. Not until we were in the air already flying from the US to London, I was sent a message that they changed us to another apartment, tried to say it was an upgrade. The sleeping arrangment was ruined and 2 kids had to sleep on the couch. The towels weren't any bigger than hand towels and they gave us 5 for 5 people the whole week. Water went all over the floor because the shower glass is very difficult to close enough for the 1st 2 panes without the 3rd one all the way touching you. And since no other towels in the whole place, it was ridiculous. Not even kitchen towels, napkins, or paper towel. Also, while there was a washer/dryer, no detergent and no idea how to work it. And there was nowhere to put anything in the bathroom, there were holes and rust marks where they must have had shelves, but they weren't there anymore. We spent most of our time out of the apartment, thankfully, but disappointing.