Holiday Inn Express & Suites Bloomington by IHG

Very clean room

Good.Construction going on at first floor

Overall good experience

under construction and not disclosed beforehand. room smelled and had stains. hopefully they renovate the rooms beyond just the lobby. don’t stay here, bottom line.

Clean, quiet hotel with an excellent breakfast. Conveniently located off the highway.

The lobby was getting renovated which had we known we my not have stayed at that location. We paid $389 a night which I feel was a bit expensive for a place that was under construction. When we arrived at 3PM our room was not ready. We were told to come back in 30 mins. Since there was no lobby, we had to leave and find somewhere to wait. The person at the front desk was apologetic.

The remodeling was the only drawback.

The rooms were clean. It was a great area to stay in. It was just too bad. They were under construction, so everything was kind of a mess along with the elevator being shut down for a while because they were working on it on the weekend and the hot tub was not in use so that was a bit disappointing.

Hotel is doing renovations in the main common areas, which is good. But the rest of the hotel has not been cleaned. Found a ketchup packet had on the floor by the drapes. Very dirty carpet in room and hallways. Pool was dirty and no towels provided. Hot tub was empty and sign said it was closed by the health department.

Lovely staff, warm pool, comfortable rooms, excellent water pressure, and the breakfast was great! Walks were a bit thin, but that’s not the end of the world.

There was a lot going on and you had to go through construction zone to get to the elevators. Noise started one morning at 7 am. Room didn’t get cleaned both days (one day because we left Do not disturb sign up) but second day even after requesting a cleaning. If you just need a place to park yourself at night, this is OK. There’s literally no space to sit and wait even for a minute. In your room or out of the hotel.

Construction zone I didn’t know about earlier.

The hotel is under construction right now. The staff was very helpful with assistance.

Good stay

I can't believe this property is renting rooms. It's in horrible condition. The carpets are stained, the tub has rust, broken objects are in the room, and mold surrounds the pool. I trusted the reviews and did not learn that this place was under construction until I booked a room. I will be posting this on Google with photos (since learning unfavorable reviews never get approval and stay in pending status).

The location was convenient with several choices to eat within walking distance. The front desk staff was rude at check in.

The room was no

Under construction. Definitely needs updated.

The first floor was under construction, understandably it looks all torn up. They did a good job of keeping the area clean despite the construction. The room is dated and the hallway was hot and muggy and carpet in the hallway was stained. The toilet looked dirty but I think it was stained. The floor and grout was aged and dirty looking. But the shower was clean and worked fine. The pool was decent but aging (stained tiles, water damage walls). Oh and my in room coffee maker didn’t work. The saving grace was the clean and comfortable bed, and quiet room. Also the staff was very friendly and efficient with check in and check out, and asked me if everything was okay. Breakfast was decent. The stay was overall comfortable and met my needs but the room was pretty run down (not something the staff could have done anything about in the moment). I hope the renovations are continued beyond the lobby and into the rooms, then it will be a much nicer hotel. It is decent for the price.

Great place

The rooms were nice and the staff was sweet! Pool was also nice. It’s being renovated now.

Everything was great the room was clean a lot of space very nice suite. The staff were great and went out of their way to help when I had trouble with my card.

Staff was very friendly, our room was clean and comfortable. The breakfast was delicious.

The staff was very friendly and accommodating.

Staff was excellent and very friendly. Breakfast buffet was decent. Rooms are a bit worn and could use some updating but they are comfortable enough and everything worked.

We got to the room and the bedding on both beds were dirty. There were streaks on the toilet- DISGUSTING! The hot tub was extremely dirty, it made us all itch and we had to immediately take showers. Will not be returning.

Only one of the 2 elevators was operational in a 6 story booked hotel which made getting to and from the room a long venture

The whole property is very ran down. But still was clean, good service and everything worked. Just everything looks so worn and needs a fresh coat from stains on carpets in hallway, room and lobby to swimming area had stained floors, water leaks and stains on walls and chairs falling apart. Made me feel uncomfortable especially traveling with kids.

Great room and nice, relaxing getaway

We only stayed overnight on two seperate occasions, but this was a very nice play to stay in Bloomington. The staff was super friendly and helpful, and the room was clean with everything functioning properly.

The staff was very nice and responsive. When we drove in the parking lot there was a tornado warning. They got us inside and to the basement right away! Breakfast was great too! Lots of options but the biscuits and gravy were the best!

Room interior was very outdated and coffee machine was not working at all