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The Dragon Hotel

2 restaurants, breakfast, lunch, dinner served; Regional cuisine

Standard Double Room, 1 Double Bed, Accessible | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Apartment, 1 Queen Bed | Private kitchen | Coffee/tea maker, electric kettle

Standard Suite, 1 King Bed | Bathroom | Hair dryer, towels, soap, shampoo

Double Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

7.0Good

(1,009 Ratings)

"Lovely helpful staff. "

Jenny

Don't miss out! Price and availability may change

7.0 / 10.0

Good(1,009 Ratings)

Hotel in Swansea

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Internet / Wifi, TV and more

About this hotel

Hotel with 2 restaurants, steps from Swansea Castle
This smoke-free hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
The Dragon Hotel offers 106 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at The Dragon Hotel

Pool

Internet / Wifi

Laundry

TV

Map of Swansea

city location on map

Nearby attractions

Principality Stadium

St. Fagans National Museum of History

Sgwd Yr Eira Waterfall

Valley of Rocks

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.0Good

(1,009 Ratings)

"Lovely helpful staff. "

Jenny

Don't miss out! Price and availability may change

$$$$

7.0 / 10.0

Good(1,009 Ratings)

Hotel in Swansea

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Internet / Wifi, TV and more

Map of Swansea

city location on map

Nearby attractions

Principality Stadium

St. Fagans National Museum of History

Sgwd Yr Eira Waterfall

Valley of Rocks

Available Rooms

About this hotel

Hotel with 2 restaurants, steps from Swansea Castle
This smoke-free hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
The Dragon Hotel offers 106 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Internet / Wifi

Laundry

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.0 / 10.0

Good(1,009 Ratings)

2.0 / 10.0

Single bed , mattress very thin, springs felt through it. No hot water in the morning

1.0 / 10.0

The heating did not, room really cold compounded by windows that did not close property. Once reported the put a small heater in which was ineffective. A couple of room lights did not work The carpets were heavily stained. The breakfast was cold, the fried eggs were Luke warm.

1.0 / 10.0

The room was awful. Damp on the walls. Damp smell throughout the room. Stains on the headboards and chairs. Television didn’t work. Very dates. Scaffolding outside the window. Absolute cheek to charge £100 for 1 night

4.0 / 10.0

Clean rooms

1.0 / 10.0

By the reception, I could guess it was an old hotel. Only one lift, with a capacity for 3 people without luggage, was working. The room was disgusting. The bedsheet was dirty, the carpet full of holes. Went to the reception to complain and get a new bedsheet. They brought two new ones, and when I changed, I noticed the mattress was actually a kind of two-seater sofa, and it was wet. When I went to check the other bed, the bedsheet was also dirty. The 3rd bed my friend slept in was awful and she had to sleep sat on the bed. The heater didn't work properly either. The worst stay we have ever had in my entire life.

3.0 / 10.0

Basic hotel with a very odd room that had wood for curtains!

3.0 / 10.0

I booked this trip so my daughter could visit Swansea university with her cousin. I booked breakfast but the hotel told them I hadn't (have had this problem before with Hotels.com). They're only 18 so didn't want to complain but they said the TV didn't work and the toilet didn't flush properly either.

4.0 / 10.0

Great selection of different foods for breakfast

5.0 / 10.0

Everything was excellent including the very helpful and pleasant staff

5.0 / 10.0

Room nice and clean. Staff very welcoming and helpful. Did not have breakfast and the bar was clsed after the concert

4.0 / 10.0

Yes and yes

3.0 / 10.0

Lifts were small and never let anymore than 2 people in then said it was overloaded! Rooms could do with more pillows as they weren’t the best

5.0 / 10.0

Great location, attentive and helpful staff, good bed

4.0 / 10.0

Staff were very friendly and helpful

4.0 / 10.0

Great location very helpful staff comfortable room

3.0 / 10.0

This hotel has 5 star staff but 2 star facilities. The reception looks good when you arrive. However - when you get to the rooms , they are substandard old and dated. The shower wafer did not even achieve the standard temperature. Breakfast was horrible. Cheep food the tasted nasty. There were so many signs that the owners do not spend any money on maintenance or providing a good service. The last point I found funny. They play Spotify music over breakfast - but even this is the free version of Spotify with adverts. Oh and parking is a cramped bin yard. Honestly - best avoided

5.0 / 10.0

Lovely stay for one night. Would have appreciated two pillows. Clean room and bathroom. Great sleep, not noisy at all. The most wonderful smiley welcome for breakfast in the piano room. The lady was very helpful and busy replenishing items. That lady deserves a pay rise for all her hard work.

3.0 / 10.0

Cleanliness wasn’t the best, don’t think the carpet has been hoovered or cleaned in a while, bits everywhere especially down the side of the bed. And stains in front of the sofa Couldnt really open my windows as there was some kind of air ducting outside making noise all through the night so not the greatest sleep due to the warmth of the room and noise from outside. The room did look quiet nice and looked like it’s had had a lick of paint and bathroom refurbed which was nice. Least i got the correct room id booked this time.

5.0 / 10.0

Great place to stay convenient to transport, shopping, venues. Room was clean and comfortable, the staff very helpful and friendly. Parking on site but is chargeable. Didn't have breakfast.

3.0 / 10.0

Cheap hotel, that could do with a bit of an update. Staff are friendly & professional. Generally ok.

4.0 / 10.0

Receipt and Bar staff was really friendly, the room was good and clean. However, windows was locked shut and there was no iron in the room.

3.0 / 10.0

All a bit tired but nice staff

4.0 / 10.0

A little dated but clean and great location

4.0 / 10.0

Only one elevator was working which meant long delays to access the elevator. Carpets were well worn. Breakfast was disappointing. It was buffet style. The bacon, sausage and other items were under heat lamps and the food was very dry.

5.0 / 10.0

Probably this hôtel has seen better days but it is actually well maintained, besides some scratches in the carpets and broken screws. The façade is currently being renovated. It is very well located in Swansea and easy to find It was quite empty so rather calm when we were here. The plus is definetly the extra super friendly and helpful staff. At the front desk and for the breakfast we had a wonderful experience, the people where super friendly and helpful. We had a very nice price so it's a good value deal. Would recommend.

5.0 / 10.0

The mattress in my bedroom is not comfortable enough.

5.0 / 10.0

Standard single beds were narrow - not the full 3foot/90cm

8.0 / 10.0

The room was a little old looking but the staff was friendly and helpful and breakfast was good. Convenient location. Close to everything I wanted to do. Would stay again.

10.0 / 10.0

Lovely helpful staff.

4.0 / 10.0

Clean hotel with good service. Building and decor need refreshment. No bulb in the lamp in my children's room (family room). Not a massive issue so I didn’t mention it to staff, who I'm sure would have sorted it. Bathroom excellent and loads of room. Breakfast buffet not available but hotel wasn't busy and hot breakfast was available on request. We miss the swimming pool. Brilliant location.

1.0 / 10.0

I took a chance and regret it.

8.0 / 10.0

The hotel staff were very good, the room clean & beds good. We had a good night with undisturbed sleep & a hearty breakfast. The hotel building is in need of some TLC though, threadbare/frayed stair carpets, the chair in our room needed reupholstering, paint work, woodwork & door frames particularly at suitcase height were bashed & chipped. The overall impression is good though - clean & pleasant smelling, but on closer inspection it is tired & needs refreshing.

1.0 / 10.0

The gym was closed and the reception said they had sold all the kit. Only one lift was working as the other had been faulty for over 2 weeks. The room was tired as the decor is very old style. Breakfast was interesting as the coffee machine was faulty, food was ok but everything in tbe dinning room is very old looking and tired! The staff are all polite and do as much as they can.. I stayed here some years ago and it was lovely, it has gone down in standards and I would unfortunately not stay again and would actively look to stay elsewhere in Swansea.

2.0 / 10.0

Room 509. Absolutely disgusting. Chairs were stinking dirty. Carpet very bumpy, desk missing its front, windows had gaps at the top so very noisy. 1 star room. .

2.0 / 10.0

The hotel is old and in need of modernisation. The hotel only has 2 lifts, but only 1 lift was working and this would only hold 2 people. With the hotel being 7 floors ment waiting a long time for a lift.

4.0 / 10.0

Decent size apartment, room smelt of animal, smoke alarm in hallway beeped every 30 seconds.

2.0 / 10.0

Stayed here many times but will be considering other options from now on. Second time in month or so that no hot water available for showering, windows do not close properly so noisy,especially in the morning. Only one small lift works, the other has been out of action for at least a year!!

2.0 / 10.0

Although bed was very comfy and bathroom very clean, this Hotel needs a major refurb. Paintwork everywhere flaking off, carpet in our suite was shockingly thin. The windows in our room were covered in condensation so all double glazing needs replacing. The restaurant for breakfast was rediculously hot so it needs air con. The ceiling in parts looked like it was going to come down! The selection for breakfast was good though. All in all good service from all the staff but the owners need to invest in it heavily.

6.0 / 10.0

Hotel is very dated and quite tired, location is good near to everything . Breakfast was good , and was included in the price as the nightly rate I think was quite high for the standard of accommodation. we did book for the start of the summer hols so we expected to pay a premium

6.0 / 10.0

Stayed for one night, on 7th floor only one lift working that only took 2 people. Air con made no difference to room temperature. Shower was a dribble of water - unable to wash hair as no pressure. Room and bathroom were a good size clean but very tired looking.