"Everything was good except one thing. I booked thru Expedia.com. When I was there at the office, that was in the same building, but they can’t find my booking. I called Expedia and they told me to go ..."
Well priced for this locationPriced under area average
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Includes essentialsPool, Kitchen or Kitchenette, Internet / Wifi and more
About this house rental
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a TV and a coffee/tea maker. Other amenities include laundry facilities, towels, a crib, and an ironing board.
Amenities at Gateway Mountain Lodge by Keystone Resort
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
$$$$
7.4Good
(105 Ratings)
"Everything was good except one thing. I booked thru Expedia.com. When I was there at the office, that was in the same building, but they can’t find my booking. I called Expedia and they told me to go ..."
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a TV and a coffee/tea maker. Other amenities include laundry facilities, towels, a crib, and an ironing board.
Amenities
Pool
Kitchen or Kitchenette
Internet / Wifi
Laundry
Hot tub or spa
TV
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
7.4 / 10.0
Good(105 Ratings)
3.0 / 10.0
Lighting in the bathroom…dark shower. Air conditioning does not really work
6.0 / 10.0
Nice clean property. Would maybe stay again in a different room with different management company.
Cons — the check in location is a mile away from the actual property which was not clear to us. Our room had several burnt out light bulbs (bathroom and nightstand) and there were also outlets that did not work or were so loose they wouldn’t hold a cord. The most disappointing part was housekeeping showing up at 9:30 and opening the door, when we’re still in the property and check out time was 10. Found that to be pretty inappropriate.
5.0 / 10.0
Got a great deal during summer months, above and beyond quality-wise. Excellent rooms and amenities.
The BEST part was that I didn’t get chased out of my room by housekeepers 30 seconds after check out time. No harassing phone calls. I really appreciate that, I felt much more respected compared to nearly every other hotel I’ve stayed at.
The staff that checked me in were not only friendly but also helpful and accommodating.
I just booked another night solely because I HATE being harassed by housekeepers unless you are out at the exact check out time. This policy makes the hotel automatically a 5/5 in my book.
5.0 / 10.0
This was such a wonderful place to stay. The beds were so comfortable and the condo was so clean and spacious. Amazing views from the balcony as well. Would love to stay there again!
8.0 / 10.0
Enjoyed my stay at Gateway. Although the exterior and hallways give an institutionalized vibe, my studio room was absolutely wonderful. It was very functional and relaxing place to stay after a hardday skiing. I would stay there again.
I did have some issues with an extension cord that was used to plug up appliances in the kitchen area. Also found the kitchen area, especially at night was dark and needed more light. Overall, a great place to stay! A great place to stay with easy walking access to both the river gondola and Peru lift.
5.0 / 10.0
Great facility, walking distance from River Run.
NO ski locker key.
Several electrical outlets were not working and the outlets are very old, charging cubes wouldn’t stay in.
Noisy family above us, rooms are not very sound proof.
5.0 / 10.0
Very pleasant stay. Great accomodations. Great communication. Great location
6.0 / 10.0
Loved the area, one of the check in employees called me and told me we had a full kitchen when that was not the case. Mild miscommunication, easily fixable.
5.0 / 10.0
Check in is about 1.4 miles offsite at the at a general Keystone Condominium check in office. Check in was super easy and the staff was friendly and helpful.
The room was nice and the bed was comfortable. There is a nice brewery, coffee shop, small grocery/liquor, and breakfast restaurant in a small strip mall attached to the condo. Location is right next to the ski resort. Would definitely stay here again.
5.0 / 10.0
Check in is about 1.4 miles offsite at the at a general Keystone Condominium check in office. Check in was super easy and the staff was friendly and helpful.
The room was nice and the bed was comfortable. There is a nice brewery, coffee shop, small grocery/liquor, and breakfast restaurant in a small strip mall attached to the condo. Location is right next to the ski resort. Would definitely stay here again.
10.0 / 10.0
Everything was good except one thing. I booked thru Expedia.com. When I was there at the office, that was in the same building, but they can’t find my booking. I called Expedia and they told me to go to different place to get my check-in package. I drove about a mile to totally different lodging office to picked up my package and come back. It was confusing.
10.0 / 10.0
Everything was good except one thing. I booked thru Expedia.com. When I was there at the office, that was in the same building, but they can’t find my booking. I called Expedia and they told me to go to different place to get my check-in package. I drove about a mile to totally different lodging office to picked up my package and come back. It was confusing.
2.0 / 10.0
Avoid this hotel!! We could not access the property upon arrival!! There was no front desk onsite, and the phone numbers provided to get a key did not work. They provided an offsite address which we drove to after showing up to the property and seeing there was no front desk. Once we arrived to the secondary address provided to get a key, nobody was working and we couldn’t get ahold of anyone to get a key. We had to book a hotel last minute so we didn’t have to sleep in the car. Should out to Andy from the Hyatt for being so helpful!! Expedia and the resort will not refund us. Apparently YOU have to call the hotel 48 hours ahead of time to make arrangements to get a key, and check in is only from 4-7. What a terrible business model!!!
2.0 / 10.0
Avoid this hotel!! We could not access the property upon arrival!! There was no front desk onsite, and the phone numbers provided to get a key did not work. They provided an offsite address which we drove to after showing up to the property and seeing there was no front desk. Once we arrived to the secondary address provided to get a key, nobody was working and we couldn’t get ahold of anyone to get a key. We had to book a hotel last minute so we didn’t have to sleep in the car. Should out to Andy from the Hyatt for being so helpful!! Expedia and the resort will not refund us. Apparently YOU have to call the hotel 48 hours ahead of time to make arrangements to get a key, and check in is only from 4-7. What a terrible business model!!!
6.0 / 10.0
The pullout sofa was the worst ever in unit 5004. My son had wires poking at him all night. Not much sleep. Heat was great. Coffee maker didn’t work in the morning. Maintenance was the only one open to answer the phone and they sent out a worker with a new coffee maker, thankfully!! Great location. There is NO game room which was advertised on Expedia, which was a big disappointment for my son and I. The hot tub was so crowded we never were able to use it for our one night stay. Won’t come back, unfortunately.
6.0 / 10.0
The pullout sofa was the worst ever in unit 5004. My son had wires poking at him all night. Not much sleep. Heat was great. Coffee maker didn’t work in the morning. Maintenance was the only one open to answer the phone and they sent out a worker with a new coffee maker, thankfully!! Great location. There is NO game room which was advertised on Expedia, which was a big disappointment for my son and I. The hot tub was so crowded we never were able to use it for our one night stay. Won’t come back, unfortunately.
4.0 / 10.0
Property very rundown. Beds not comfortable the only air that worked was hot air. Staff was very welcoming
4.0 / 10.0
Property very rundown. Beds not comfortable the only air that worked was hot air. Staff was very welcoming
10.0 / 10.0
Great location. Everything in building (grocery, restaurant, coffee shop) or very close. Pool and hot tub were nice but way too much chlorine (eyes burn and suite bleached)
10.0 / 10.0
Great location. Everything in building (grocery, restaurant, coffee shop) or very close. Pool and hot tub were nice but way too much chlorine (eyes burn and suite bleached)
10.0 / 10.0
It was great!
10.0 / 10.0
It was great!
4.0 / 10.0
The unit we stayed at in the "Gateway" building was great. Spacious and comfortable. Parking was difficult with ATV trailers. Front desk was not helpful in the situation.
4.0 / 10.0
The unit we stayed at in the "Gateway" building was great. Spacious and comfortable. Parking was difficult with ATV trailers. Front desk was not helpful in the situation.
4.0 / 10.0
Nice and great location. Covered parking was awesome!
Room was well appointed, but the TV away the size of a personal computer monitor. It would have been good to have info on the Keystone shuttles that apparently pickup (Orange Route) right in front of the lodge. We drove to the parking lots and then walked to the lifts. Also, more info on how to make use of the ski lockers would have been helpful vs. lugging skis and boots around.
It was really nice to have a small grocer right downstairs, as well as a couple of restaurants.
Overall, a learning experience, but I’d stay here again.
4.0 / 10.0
Nice and great location. Covered parking was awesome!
Room was well appointed, but the TV away the size of a personal computer monitor. It would have been good to have info on the Keystone shuttles that apparently pickup (Orange Route) right in front of the lodge. We drove to the parking lots and then walked to the lifts. Also, more info on how to make use of the ski lockers would have been helpful vs. lugging skis and boots around.
It was really nice to have a small grocer right downstairs, as well as a couple of restaurants.
Overall, a learning experience, but I’d stay here again.
4.0 / 10.0
Great place to stay! Close to CO mountains and many great bars and restaurants.
4.0 / 10.0
Great place to stay! Close to CO mountains and many great bars and restaurants.
4.0 / 10.0
Nice location. Our room was clean, but it's a bit worn. Furniture, carpet, and bathroom walls have seen a better day.
4.0 / 10.0
Nice location. Our room was clean, but it's a bit worn. Furniture, carpet, and bathroom walls have seen a better day.
5.0 / 10.0
Undersground parking was clutch with a 20 inch snow storm!
5.0 / 10.0
Undersground parking was clutch with a 20 inch snow storm!
3.0 / 10.0
Limited parking in the garage, fills up quickly
3.0 / 10.0
Limited parking in the garage, fills up quickly
6.0 / 10.0
We loved the location! A few cons:
-Room was a bit cramped
-Couldnt find our ski locker which made it a pain to lug around all our equipment. -The tv was not working when we arrived.
-the parking garage is shared with the whole building so your not guaranteed a spot.
The best thing about this place was the diner right next door for breakfast.
The bed was very comfortable.
And the shuttle service.
Overall 3 star
6.0 / 10.0
We loved the location! A few cons:
-Room was a bit cramped
-Couldnt find our ski locker which made it a pain to lug around all our equipment. -The tv was not working when we arrived.
-the parking garage is shared with the whole building so your not guaranteed a spot.
The best thing about this place was the diner right next door for breakfast.
The bed was very comfortable.
And the shuttle service.
Overall 3 star
8.0 / 10.0
These are great units to stay in. The check in staff was really friendly and helpful once you get there. However, reaching anyone before hand to answer questions about parking etc...was close to impossible. Vexing. Also the check in instructions were not easily clear.
8.0 / 10.0
These are great units to stay in. The check in staff was really friendly and helpful once you get there. However, reaching anyone before hand to answer questions about parking etc...was close to impossible. Vexing. Also the check in instructions were not easily clear.
2.0 / 10.0
No front desk for late check in, no available information to guide us. Took over an hour to find out we had to go to another hotel, and the guy there said "that's just how it is, don't know why you didn't get the info."
So-called resort room had us sleeping on a freaking Murphy bed! Awful! Not even close to worth the money, even with the discount.
Never, ever again.
PS - Learn how to treat people who aren't your usual "glamping" ski crowd!
2.0 / 10.0
No front desk for late check in, no available information to guide us. Took over an hour to find out we had to go to another hotel, and the guy there said "that's just how it is, don't know why you didn't get the info."
So-called resort room had us sleeping on a freaking Murphy bed! Awful! Not even close to worth the money, even with the discount.
Never, ever again.
PS - Learn how to treat people who aren't your usual "glamping" ski crowd!
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Gateway Mountain Lodge by Keystone Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Gateway Mountain Lodge by Keystone Resort. Enjoy the water!
Is Gateway Mountain Lodge by Keystone Resort pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Gateway Mountain Lodge by Keystone Resort?
We found 7 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, laundry, and hot tub or spa.
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