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Hotel Santa Fe

Top rated by guests

3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas

Standard Family Room | In-room safe, desk, iron/ironing board, bed sheets

Junior Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, bed sheets

Standard Room (Terrace Area) | Bathroom | Shower, hair dryer, towels, soap

Junior Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, bed sheets

8.8Excellent

(958 Ratings)

"Great support from Staff. Room was clean and everything working fine. Hotel is quite pretty. The opportunity is on the pool towels availability. "

Hector

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(958 Ratings)

Hotel in Brisas de Zicatela

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly hotel on the beach, with 3 outdoor pools
Spend the day on Hotel Santa Fe's beach or relax by one of the hotel's 3 outdoor swimming pools.
Hotel Santa Fe offers 68 accommodations with safes and ceiling fans. Televisions come with satellite channels.

Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Hotel Santa Fe

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Garden

Free parking

Map of Brisas de Zicatela

city location on map

Nearby attractions

Playa Principal

Playa Agua Blanca

Playa Punta Colorada

Varadero Turistico Costa Azul

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.8Excellent

(958 Ratings)

"Great support from Staff. Room was clean and everything working fine. Hotel is quite pretty. The opportunity is on the pool towels availability. "

Hector

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(958 Ratings)

Hotel in Brisas de Zicatela

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Brisas de Zicatela

city location on map

Nearby attractions

Playa Principal

Playa Agua Blanca

Playa Punta Colorada

Varadero Turistico Costa Azul

Available Rooms

About this hotel

Family-friendly hotel on the beach, with 3 outdoor pools
Spend the day on Hotel Santa Fe's beach or relax by one of the hotel's 3 outdoor swimming pools.
Hotel Santa Fe offers 68 accommodations with safes and ceiling fans. Televisions come with satellite channels.

Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.8 / 10.0

Excellent(958 Ratings)

4.0 / 10.0

Very friendly staff, superb food, lot of vegetarian options, amazing beach views, good pool, cleanliness could be better and management could be better. But happy overall.

5.0 / 10.0

Good last minute stop

6.0 / 10.0

I like tha is close to beach, and to walk lots of space pool,

8.0 / 10.0

This is a very nice and friendly hotel. The room is a little old. The room we had was up many stairs and had 2 double beds. Queen beds would have been better. The bathroom had good water pressure and plenty of hot water. But either the paint was faded or there was mold on the ceiling. But the ceiling was 4 meters high so it was ok. Service was good in the bar and restaurant. But the food is seafood and vegetarian. No meat options. Overall it was a very good experience.

5.0 / 10.0

weather was great! Staff was also great only thing I didnt like was the restaurant at the Hotel only serves vegetarian food.

8.0 / 10.0

Sc

10.0 / 10.0

Great support from Staff. Room was clean and everything working fine. Hotel is quite pretty. The opportunity is on the pool towels availability.

10.0 / 10.0

Staff was very nice and friendly.

4.0 / 10.0

Grounds are in good shape. T From the outside the Hotel is nice. But the rooms are another story. Old, moldy, musty and in terrible shape . But the staff was kind. Lety the Pool server was amazing and so friendly. She even brought us her homemade cupcakes one morning.

2.0 / 10.0

The grounds are nice enough. But the rooms are in terrible shape. Mold on the walls and terrible sewer smell. The pool server Lety was incredible, helpful and so sweet. The room service waiters too were very nice and helpful

10.0 / 10.0

Love the Hotel, excellent location, friendly staff, Lety in the swimming pool area always made sure we had everything we needed. Perfect for relaxing. Only a few steps from the beach and walking distance to many bars and restaurants along Zicatela beach.

8.0 / 10.0

Is good place

8.0 / 10.0

The hotel is very charming. They have 2 pools, one for families and one for adults only. We were one one end of the "malecon" but everything was easily walkable and felt safe. There was a beach with a more swimmable area a short walk up the coast. My only two complaints are: 1. We had nocturnal birds right outside our patio door that call to each other every few seconds ALL NIGHT LONG. Literally from 6 or 7 PM until about 6 AM. Bring earplugs. That was the only way I could sleep. 2. They have a lovely patio area with a palapa and chairs but they don't allow any outside food or beverages even though this area is not in their onsite restaurant. Also the restaurant is vegetarian. This policy was disappointing because we were there with friends we only see every few years and would have loved to have had some snacks and beverages together under the palapa. Other than those, it was a lovely stay in a cute beach town.

10.0 / 10.0

All good

5.0 / 10.0

It was really nice ..

10.0 / 10.0

Very quaint and comfortable place to stay, steps away from Zicatela and the night life.

10.0 / 10.0

Excelente

3.0 / 10.0

This hotel is very old and needs a major facelift. The online photos are very deceptive. The service and food were good. Nice restaurant but only breakfast. Great location…right on the beach.

5.0 / 10.0

Todo excelente

10.0 / 10.0

Love that the property was close to the beach. Staff was very friendly. Does have lots of stairs to get to rooms. The pool is heated.

10.0 / 10.0

Excelent facilities

10.0 / 10.0

Todo excelente!!

10.0 / 10.0

thank you

10.0 / 10.0

Beautiful place

10.0 / 10.0

We came here to stay in Puerto Escondido for the first time and the hotel was truly one of the highlights of the trip. First of all, the property is gorgeous! It is lush with gardens, stroller accessible, our room was super clean and spacious too. The view of the beach just outside our room was incredible, good for watching the sunset. The restaurant is lovely, food is fantastic and the staff are so friendly and were super sweet with my kids. Some fresh tortillas are made each morning and you can watch just bedside the restaurant. The pool for kids and the one for adults were both perfect. Comfortable temperature, comfy lounge chairs, and fresh towels at reception. The receptionist was super helpful, my son had a medical emergency and she helped us find a paediatric clinic. I would highly recommend the excursion offered to release the baby turtles. The woman organizing it was great! She accommodated our entire wedding party even though they weren’t staying at the hotel with us. They organized for two vans to come pick us up and bring us back! The conservation organization for the turtles is doing amazing work I could write a million nice things about it. I would recommend Hotel Santa Fe to everyone! When our group saw where we were staying, they wished they booked the same hotel. Easily one of the best vacations ever!

10.0 / 10.0

Enjoyed the stay

10.0 / 10.0

Excellent experience, the staff is so kind and professional We’ll definitely be back

10.0 / 10.0

Very nice Hotel in Puerto Escondido, we enjoyed our stay, traveled with Family, will highly recommend.Thank you!

6.0 / 10.0

The location is good. The staff were very nice. The pool area was quiet and comfortable. Zicatela beach is wonderful for walking, with many restaurants to choose from. The hotel is showing its age. It needs some maintenance in the rooms. The price of the food on premise is one of the most expensive in the area. A note about spa services, one of the BEST MASSAGES I have ever had. Be aware that spa services must be paid in cash when services are provided. It is not charged to your room tab. That was not clear on the reception marketing materials. It caused a little confusion, but may be just my lack of fluent Spanish.

8.0 / 10.0

We had an incredible time staying here. It is so beautiful and relaxing. Such lovely and kind staff. The only issue was that they had terrible Wi-Fi. My brother had to work a lot so that was a real problem.

2.0 / 10.0

👎

2.0 / 10.0

The stay wasn’t as good as expected. The transfer didn’t pick us up at the airport. The room was noisy from the neighbours, there was a bad smell in the room, the toilet was leaking and the whole hotel could use a rebuild. Especially the shower was very poor! Pool area is fine, but pool is a bit dirty. The breakfast is ok, but a little expensive compared to other options around Puerto Escondidio - where many beach clubs are better quality at a lower price. When we were heading home and asked for a taxi at the reception, they told us to pick one up in the street.. not the kind of service I expect

10.0 / 10.0

This was a very good location for still going out but just far enough away for the nightlife. Pool was clean and we liked that there was a separate kids pool. Beautiful view from our room of the beach and pool. The restaurant was good which was a surprise as those can always be iffy at the hotels. We will stay again for sure.

10.0 / 10.0

Charming place, friendly staff, delicious Mexican food.

8.0 / 10.0

Location, location, location

8.0 / 10.0

Not too far from airport. Good selection of restaurants

10.0 / 10.0

Didn’t wear shoes the whole time I was there able to walk across a road to the beach each day. Wonderful restaurant, beach towels available. Little Library. Friendly staff. A carafe of water in glass in my room each day much better than plastic. Old-fashioned Spanish decor loved it. highly recommendef recommended.

10.0 / 10.0

Very nice place, excellent location, beautiful sights

5.0 / 10.0

The hotel was excellent. The restaurant very good, but unfortunately the cappuccino machine was broken. I was surprised that Junior Suite only meant bigger room with a coffee maker, but it was lovely. Pools were perfect.

10.0 / 10.0

The first of two days I never left the Property. Nice room, fabulous pool, beautiful sunset, good food, friendly staff, across the street from the beach (not a swimming beach). What’s not to like?!

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