The Breakers Resort

The room was amazing and the staff was very friendly and helpful. Housekeeping is in direct communication with you via text and quick to respond and get you what you need. The check in was kinda confusing because it wasn’t clearly marked outside when checkin was. It was very busy out front and that was difficult. The coffee maker had an old coffee left in it but otherwise it was gorgeous! The first night of our stay there was a large group of high school(maybe college) age young folks at the indoor pool/outdoor part of lazy river and that area. We were on the 5th floor oceanfront and they were very loud and using very vulgar language that we could hear clearly in our room. It was fairly early, around 9pm, so we let it go. At 930 our 4 kids wanted to go down to the pool before going to bed and were afraid to because of what they could hear in our room. They could also look at the chaos from our room. The people were running and jumping into the lazy river, walking and wrestling in the lazy river etc. My 14 year old son was recovering from the flu and my 10 year old daughter got it on our second day. We were trying to make the best of our short time at the resort and couldn’t that night. Security didn’t seem concerned and just watched. The checkout was smooth but we were unaware of security deposit. Slides are very hard/tough and the kids didn’t enjoy them and only rode once so activities were limited. If aware we would have booked elsewhere

Overall it was a great stay! Staff is super nice and helpful! The room was clean and the beds were comfortable! Our suit had everything we needed. My two complaint would be that when listing the tower across the street in Expedia, it should not picture an oceanfront view of a room. That particular tower (called the Dunes Tower). Is not oceanfront. That picture is misleading. Upon checking in and seeing that we ended up upgrading to an oceanfront suit. Which was actually the room pictured in the ad. I am sure they do this for a reason. My second complaint would be on Friday, the entire hotel plus 19 blocks lost power. I definitely understand that this was a town issue and not a hotel issue. However, we were located on the 12th floor and when power went out we were at the hotel lounge and ordered a small appetizer. Our vehicle key was in our room. So we were left with 4 hours of no electricity or ability to get ready for dinner. By the time power came back it was close to 9pm. This was extremely unfortunate. My complaint would be that the hotel did not offer any accommodations to guests. I know that that would have been challenging alone, but I do think there should have been a plan for guests or some sort of compensation, even if it was free breakfast or something. Overall we would stay here again!

Clean, large rroom. Excellent staff and great amentnities!

I loved it here! The rooms where nice the staff where super friendly! Everything was clean and very kid friendly!