Extended Stay America Suites Los Angeles Burbank Airport

Easy parking, but my room was next to the elevator and you can hear it in the room.

A

I feel The floor was not swept nor mopped! I had a large amount of dog hair on the soles of our slippers and socks. Other than the floor the room was clean! The staff was very pleasant and accommodating. I love the fact that I can cook my meals and not have to eat out and spend more money than necessary! We will be back! We enjoyed our stay!

Surprisingly the laundry costs for machine and dryer was a bit steep @ $5 a pop. The terminals didn’t always work so I had to leave the property to get quarters. One of the dryers didn’t work properly and after $15 my clothes were still not dry. This is only one occurrence. All washing machines were filthy. I had to clean ones I used myself. Whoever comes to do maintenance on these washing machines is dropping the ball. When I say “filthy” I mean visible black stuff all over the insides of the lids + anywhere that should be “white” wasn’t. If I had a choice, or knew where to do my laundry as I’ve been there for over a month now, I wouldn’t use these machines at all. Gross. I probably spent $100 on laundry alone attempting to get them clean enough to wash my clothes in. This is no reflection on the staff who are great. I believe I stated early on that I had to clean the top of the fridge which was covered in sticky gross stuff I couldn’t identify. The light and fan above the stove doesn’t work. Microwave barely works. The microwave takes twice as long to cook something and I probably became sterile using it. Internet connection wasn’t above below average. There’s even an option to pay extra for better internet service???? Cmon. Great staff and management!!!! Some lower stand conditions. Corporate needs a kick in the ass and the staff deserves a raise. They also need another baggage cart as I had to purchase one on my own. A reduced rate for my efforts cleaning would be nice.