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Borough Arms Hotel

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Deluxe Suite | Bathroom | Free toiletries, hair dryer, towels

Deluxe Suite | Iron/ironing board, free WiFi, bed sheets

Deluxe Suite | Iron/ironing board, free WiFi, bed sheets

Free toiletries, hair dryer, towels

7.6Good

(277 Ratings)

"Excellent value for money"

giuseppe

Don't miss out! Price and availability may change

7.6 / 10.0

Good(277 Ratings)

Hotel in Newcastle-under-Lyme

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, Laundry, Wheelchair accessible and more

About this hotel

Hotel with free parking, near New Vic Theatre
Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Borough Arms Hotel offers 40 accommodations with coffee/tea makers and complimentary toiletries. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Newcastle-Under-Lyme hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Amenities at Borough Arms Hotel

Internet / Wifi

Laundry

Wheelchair accessible

Free parking

Map of Newcastle-under-Lyme

city location on map

Nearby attractions

Molineux Stadium

Hawkstone Park Follies

Crich Tramway Village

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.6Good

(277 Ratings)

"Excellent value for money"

giuseppe

Don't miss out! Price and availability may change

$$$$

7.6 / 10.0

Good(277 Ratings)

Hotel in Newcastle-under-Lyme

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, Laundry, Wheelchair accessible and more

Map of Newcastle-under-Lyme

city location on map

Nearby attractions

Molineux Stadium

Hawkstone Park Follies

Crich Tramway Village

Available Rooms

About this hotel

Hotel with free parking, near New Vic Theatre
Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Borough Arms Hotel offers 40 accommodations with coffee/tea makers and complimentary toiletries. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Newcastle-Under-Lyme hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Amenities

Internet / Wifi

Laundry

Wheelchair accessible

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.6 / 10.0

Good(277 Ratings)

3.0 / 10.0

Room was clean but very tired . In dire need of a paint /refurb . Bed was comfortable and hot shower . Looked like sort of place for contractors. Pub joined was nice but very quiet for a weekend and overpriced.

3.0 / 10.0

Room was basic, but for the price it was adequate! Everything worked and the bed was reasonably comfy.

4.0 / 10.0

Very comfy bed in a clean room in the annexe. Free car park close to Newcastle centre a big plus. Easy walk to the New Vic theatre

4.0 / 10.0

Parking can be a challenge at busy times. I didn’t expect much due to room cost, so i wasn't surprised when i turned up to what appeared to be a 1980's style themed hotel. No lift, so i can imagine people with mobility issues could have a problem staying here. My room was on the top floor. Decor was very dated. Bed quite hard, pillows were too soft. Wall lamps had dust and cobwebs hanging from them. Toilet seat was loose and slipped to side when seated sometimes. Lighting levels seemed very low in bathroom. Wardrobe had ample space and tea/coffee making facility was a bonus. Breakfast options were adequate and reasonable service

5.0 / 10.0

Perfect checin and good comfy bed. Clean.

6.0 / 10.0

The Borough Arms was fine for a stop-over place as we drove the length of England. The room was adequate and clean, but the walls were thin and decor/accessories decidedly dated. The doors to the rooms which open to the parking lot do not automatically lock so you have to make sure you lock the door after you enter (to prevent someone mistakenly walking into your room rather than there's as happened to us) and when you leave. The keys are attached to a large panel of wood which does not easily fit in pockets or small bags.

10.0 / 10.0

Excellent value for money

4.0 / 10.0

Room very small,no air conditioning bed was described as double but very small for 2 adults.

10.0 / 10.0

The hotel was comfortable and I enjoyed my one night stay there. It was at a convenient location and close to local shops. Would definitely recommend

5.0 / 10.0

Really friendly staff. Rooms clean throughout

8.0 / 10.0

All good, happy to have stayed, all staff were fantastic

8.0 / 10.0

I had a nice room where I could rest, read and crochet in peace. The bar was only across the car park and I enjoyed my meal and drink there.

8.0 / 10.0

Late night stop Comfortable bed Lovely breakfast

4.0 / 10.0

Professional, friendly team make everything run like a dream. Perfect beds, excellent breakfasts, knowledgeable staff and friendly atmosphere. Only minor flaw was the Annex rooms just need a slight modernisation.

5.0 / 10.0

My 2nd or 3rd stay, and happy to stay again, good value, great helpful staff.. No complaints at all 👍☺️

5.0 / 10.0

Second time here, friendly helpful staff..

3.0 / 10.0

Very dated hotel, it’s like going to a 1990’s room.

10.0 / 10.0

I liked this hotel very much. It was warm and welcoming and the staff were friendly and very helpful if you needed anything. The breakfast was amazing, fresh and cooked to perfection. The bar meals were very good to and all reasonably priced. I would most definitely stay here again as it felt like one big happy and homely place to stay. Would recommend it to all friends and family.

8.0 / 10.0

Stayed here many times. Staff great. Rooms basic but clean. Good breakfast.

10.0 / 10.0

Everything was fine. Will always use when in this area. Accomodation and staff are brilliant.

8.0 / 10.0

Very friendly staff. Comfortable room.

2.0 / 10.0

Room quality was poor, stains on the carpet, chair and desk. The bathroom wasn’t cleaned well. The bedding appeared clean but there was stains on the base of the bed. Wouldn’t recommend staying here unless there is nowhere else available.

8.0 / 10.0

Having always use Premier Inns, we decided their prices had gone to high, so we thought we would try smaller hotels & weren’t we pleased we did. This was a very pleasant break in a 600 mile trip from Scotland

10.0 / 10.0

Really nice for the money. Great service at the restaurant. Thank you for all your help.

2.0 / 10.0

Unfortunately our staff had to leave the property after one night as the room was filthy. There was mould on the walls, a large stain on the mattress, dirt and hair on the carpet and a very stale, mouldy smell in the room. The hotel refused to give us a refund. We definitely won't be staying here again and wouldn't recommend staying to anyone.

5.0 / 10.0

The building itself is old and as a result has a lot of charm, I needed somewhere to stay close to stoke hospital but didn’t want to break the bank, this hotel didn’t, the staff were all friendly bed was clean and comfy, I will say take toiletries though as the ‘complimentary’ ones consisted of 2 small soaps. Breakfast was lovely and worth the extra expense

4.0 / 10.0

Disappointed as thought it was a 3 star hotel. The receptionist was very friendly. We came back from the venue just before 10pm and the man on reception said the bar was closing in 10 mins , so we left. The room was very disappointing. Very tired, no glasses in bathroom , no shampoo or shower jel and no hairdryer. The bath was chipped and discoloured on the base. The slip proof bathroom floor was coming away from the walls and the walls were that thin, you could hear your neighbours as if they were in the same room. The pillows badly needed replacing as very flat and crumpled. The brown blanket throw was very old . I must say the bedding was clean and the bed was comfortable.

5.0 / 10.0

We stayed over attending a wedding . The room was comfortable snd clean . The staff twere pleasant thoughtful and nothing was too much trouble . The food was excellent , although it was a wedding breakfast. The only grouse was the tea bags . We are Pg tips and it was Tetleys , so bring your own if you like a good brew ..

6.0 / 10.0

Did not like staying in the annexe

10.0 / 10.0

Very good value for money

8.0 / 10.0

Staff were lovely, friendly and welcoming. Room was in the annex, clean and comfortable but a little chilly. Food was delicious and breakfast really great.

3.0 / 10.0

Could do with an update, but served the purpose. Good position, ample car parking and good access. Staff were polite and helpful, decent value for the money!

8.0 / 10.0

Nice, fairly clean.

5.0 / 10.0

My stay was brief, only 1 night, the hotel was very festive, with a Christmas Party in full swing.. A comfortable bed, and good, shower was all i needed. My second stay here...

3.0 / 10.0

The reception staff were very polite. It just seems to be stuck in the 1990s. The room was freezing. The heating didn’t work. The photographs did not represent the room at all. My room cost way over a hundred and less than one fifty pounds for two nights In Stoke. On a Tuesday. I realise that it’s not a huge amount of money. But, to be staying in what looked like a 1950s Communist Russia flat, compared to the two phones at the bottom - that are from the hotels website, is just not on. The bed was ridiculously unforgiving. I’m well aware of how much I paid and therefore it’s not going to be The Savoy, but don’t advertise it as a bright, sun dappled Disney paradise, when it’s not that at all.

4.0 / 10.0

No heating.we were given a noisy old fan heater. Cobwebs on lamp shades. 5 flights of stairs to get to room and no lifts. The whole place needs a refurb.

4.0 / 10.0

We stayed for 2 nights, the staff were friendly and helpful, food was good, bar was ok. It’s an older style hotel that is clean and tidy

4.0 / 10.0

We stayed for 2 nights, the staff were friendly and helpful, food was good, bar was ok. It’s an older style hotel that is clean and tidy

6.0 / 10.0

It was okay.

3.0 / 10.0

The hotel we felt was a bit tied. Had a problem with the heated towel rail which I made them aware of. Staff were ok and the parking was good. It was conveniently situated being in walking distant of the town.

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