Comfort Inn Pickerington - Columbus East

Sorta clean. Tv didnt have remotes that worked. Parking was fine.

There were bed bugs in the room! Changed rooms and offered a refund percentage

Staff was great

Everything was great

There was no hot water when I told front desk he said oh I will fix it it’s because you’re farther away and the pool. Seriously what kinda of excuse is that?? I got up Sunday morning still no hot water told front desk again and all they said is I will tell manager!

Manager was very helpful and understanding

At checking the CSR states there is a deposit and scan my credit card and I get alerts on my phone saying it went through. CSR says it didn’t and reran my card. CSR runs card again successful on my end but also on his. I proceed to my room ready to relax and watch tv. Turn on tv can’t get the default channel to change. I call front desk I’m told he will be up in 25-30 mins we’ll 45 mins later he shows up with about 8 different remotes and finally finds one that could get pass the default channel. Day 2 I check my credit card and sure enough I was pre charged twice for the deposit. I ahead to front desk show them. This CSR proceeds to say he can’t do anything about it right but wrote my name on a piece of paper. I leave for most of the day and go to my room both keys not working. Go to front desk to ask why the CSR takes my cards and reactivate them and simply says “they work now” no explanation to why or not sorry for inconvenience nothing. The next day again leave for most of day to come back to the keys not working. But not only mine but 2 other customers lock out. This time I ask for a manager to get an answer but this CSR said that putting to close or next to phone will deactivate them. I tell him my second card was in my purse in my wallet. Never been at a hotel that keys supposedly deactivated all the time with multiple people. Which if the phone closeness is the true reason then the hotel should tell customers at check-in. Two after stay I’m charged for 1 deposit

Breakfast is solid with offerings for all

Clean, comfy, most of staff was very helpful with bad tv. Only 6 channels!! But it was inexpensive and close to my friends! 💕

I don’t usually write reviews, but I hope this helps someone avoid wasting $100. The TV didn’t work, and when I left my room for the evening the door wouldn’t even latch — you could just push it open, which felt unsafe. In the morning, I was woken up by the loud beeping of the ice machine in the hallway. Overall, this place feels like a $60 motel. For the price, you can definitely find something better just down the street.

Easy check in staff very friendly and helpful

Had very loud people in the rooms next to ours. Screaming and fighting all night. Staff reluctant to address the issue

Our room had two queens and was very spacious. Bathroom was pretty big with excellent water pressure. Included wall mounted shampoo and conditioner which was nice as well as wall mounted body lotion if you didn't bring your own. Internet was fine and beds were comfortable and clean. The complementary breakfast was surprising good and the staff was friendly. It is a busy area so traffic would impede walking to the many local restaurants or activities. One entry and one exit into/out of the lot can be frustrating as the traffic is fairy heavy as mentioned before. Overall and good stay and would book again.

Great Stay

Friendly and helpful staff

Room was good. Location of the access is limited and only one way in and out of the property.

The first night I stayed, the fire alarm went off (sounded) twice after 1:30 a.m., in the morning...

easy parking and convenient. the room felt muggy, the towels didn’t look and didn’t feel and didn’t smell fresh and clean. although i always bring my own towel to use at hotels, i still check the towels at the facility.

Is

It was a decent place to stay, breakfast was pretty lackluster

Close to interstate but you have to drive past it to access the parking lot. Room was clean, breakfast was typical. Traffic is crazy in this area. Don't plan on walking anywhere near.

Was kind of difficult to enter from the north on 256

We were given a handicapped room and told only available. The shower bench was coming apart, the shower floor cracked and the shower control handle loose so water was either very cold or very hot. Will not stay here again.

There were still people in our room, so we went back down to the front desk and the person spent time calling that room and figuring out what happened instead of getting us a new room and then dealing with them. There were two suckers in my bed when I pulled back the sheets. There were crumbs on the floor, indicating that the room had not been vacuumed.

Ice machine all floors broke. Smelled like weed in hallways. Kids ran hallways all night. Room was fine nothing was awful. It is just an ok hotel.

Liked everything about it. Excellent area right off 70 is a real plus.

Lots to do in the area

Traveling from Minnesota to New York, just needed a safe, quiet, and clean room. This Comfort Inn met all the above and a good breakfast as a bonus.

Check in was quick and easy

Good hotel with reasonable prices. Each room is clean and spacious. It has double sinks , refrigerator and microwave oven. Breakfast was very good.

Mostly very good. Poor parking for vehicles with trailers.

Well, the staff was very friendly and the room was clean. Our air conditioner was not working properly in the room. There was also only one luggage cart available for the whole hotel.