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Sofitel Marseille Vieux Port

Top rated by guests

Food court

Superior Room, 1 Queen Bed, Courtyard View (Spa and Gym Access) | Premium bedding, pillowtop beds, minibar, in-room safe

Lobby

Opera Suite, 1 King Bed (Top Floor, Old Port View, Lounge, Spa and Gym Access) | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Opera Suite, 1 King Bed (Top Floor, Old Port View, Lounge, Spa and Gym Access) | Premium bedding, pillowtop beds, minibar, in-room safe

9.2Outstanding

(752 Ratings)

"loved this property "

Md Nasir Uddin

Don't miss out! Price and availability may change

9.2 / 10.0

Outstanding(752 Ratings)

Hotel in Marseille

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with a full-service spa and a fitness center
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite.
Housekeeping is available on request.
Sofitel Marseille Vieux Port offers 134 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Sofitel Marseille Vieux Port

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

TV

Gym or Fitness Center

Garden

Map of Marseille

city location on map

Nearby attractions

Mucem - Museum of Civilizations of Europe and the Mediterranean

Dinosaur'Istres

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

9.2Outstanding

(752 Ratings)

"loved this property "

Md Nasir Uddin

Don't miss out! Price and availability may change

$$$$

9.2 / 10.0

Outstanding(752 Ratings)

Hotel in Marseille

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Marseille

city location on map

Nearby attractions

Mucem - Museum of Civilizations of Europe and the Mediterranean

Dinosaur'Istres

Available Rooms

About this hotel

Luxury hotel with a full-service spa and a fitness center
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite.
Housekeeping is available on request.
Sofitel Marseille Vieux Port offers 134 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

TV

Gym or Fitness Center

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.2 / 10.0

Outstanding(752 Ratings)

10.0 / 10.0

loved this property

8.0 / 10.0

it's worth it alone for the stunning view of the harbor

4.0 / 10.0

The room is not worth it

8.0 / 10.0

Great hotel location and excellent view from the hotel room. Very convenient, walking distance from the beach. The restaurant and the Bar has great view. We stayed in other Sofitel location and it was excellent , base on that we booked this location and it was good ( not great). Breakfast buffet was not five star

8.0 / 10.0

Lovely location with great staff in reception & on the Sky Bar Hotel is looking tatty & needs modernisation especially in the rooms with balcony

1.0 / 10.0

We arrived to this hotel late (approx 1145pm), confirmed for a room with 2 twin beds but when I arrived, I was told by Hakim (sp?) only a king room was available (for two adults). The consolation offer was a king room, and they'd provide a rollaway in a 'premium' room for 1 night, until a 2 twin was cleaned the following day. We checked into the King room that was described as a premium upgrade to find it overlooked a cement parking lot, and was directly facing a nightclub which was blasting music (remember, it's almost midnight by this time). We slough our bags back downstairs to the lobby to request another room, and are given a standard king room (bye bye, upgrade). Upon inspection, the room had not been cleaned as there were wet face cloths on the bathroom counter, used hand soap, and used coffee amenities. We again venture back to the lobby now to request a THIRD hotel room. Hakim seemed very perturbed at my request for the clean and quiet hotel room I paid for and expected from Sofitel Marseille. His question to me was "what would you like me to do?" you can imagine my frustration being on the opposite end of his seemingly nonchalant demeanor. I was given keys to a third room, and you guessed it, the room was unusable. Hair in the shower, used water carafe glasses, and the mini fridge was leaking water into the hallway. Long story longer, I was fully refunded for this nightmare, after threatening to dispute the charge with my creditor. DO NOT STAY HERE.

10.0 / 10.0

Very nice hotel. Good decor, clean and efficient with very helpful staff Great location in the Vieux Port area of Marseille. Walkable sights to see from this hotel.

10.0 / 10.0

The room was very nice, but small. The staff was excellent!

10.0 / 10.0

Exceptional service room was terrific all around A1

6.0 / 10.0

Hotel and rooms needs upgrade and maintenance. Should be 3 stars

10.0 / 10.0

We had an amazing view of the port from our room. It was a decent walk to the dining and shopping area. Everyone at the hotel was extremely nice and helpful. Only one little complaint was the water during our shower was a bit inconsistent-extremely hot back to normal. Overall ,we had a great stay.

10.0 / 10.0

Great service and so clean. They surprise us all the time.

10.0 / 10.0

This hotel has a lovely view of the old port as it is located down one of the sides. This location also means that it's quieter at night. The staff were very professional and courteous. The room was a good size; I enjoyed the balcony.

10.0 / 10.0

Excellent hotel

10.0 / 10.0

Excellent, walking distance of restaurants and Old Port

8.0 / 10.0

The reason I didn't rate it high in cleanliness, The pool and the spa definitely need work. There were tiles missing in the spa. I don't think all of the Jets were working. It definitely doesn't look like the spot on the web page. And the outdoor pool had slime all around the water line. I didn't go in because it didn't look like they clean it on a regular basis. In my room the skirt to the bed had spots on it, but the actual bed and sheets were perfectly clean. The bathroom seemed very clean and the towels were amazing!! I was unaware of a deposit required for each night even though I had paid for my room in full. So that was a bit of a surprise and I'm still waiting for the refund on that. The breakfasts were delicious. And the portions for room service are huge!! The food was really good. I had a view of the port with my own terrace. The terrace had two lounge chairs and room for a breakfast table and chairs. That was a nice plus! Overall, it was a really fantastic experience. There was a gentleman that helped me with dinner reservations. Unfortunately, I don't remember his name but he was very helpful and kind and his reservation recommendation was spot on. Thank you

4.0 / 10.0

I think this hotel is not good for high class visitors but it was acceptable level for general people.

4.0 / 10.0

I think this hotel is not good for high class visitors but it was acceptable level for general people.

5.0 / 10.0

Excellent service at the rooftop bar from Breno. Thank you very much for making us feel welcome and your cocktail recommendations. We had delicious breakfasts each morning, and Nour was very friendly and attentive. We cannot wait to come back

5.0 / 10.0

Excellent service at the rooftop bar from Breno. Thank you very much for making us feel welcome and your cocktail recommendations. We had delicious breakfasts each morning, and Nour was very friendly and attentive. We cannot wait to come back

10.0 / 10.0

Great location, 5 star hotel, super service

10.0 / 10.0

Great location, 5 star hotel, super service

6.0 / 10.0

The beds are amazing but the “upgrade” they sold us was to a very noisy side of the hotel. We didn’t sleep - it was loud until 5am

6.0 / 10.0

The beds are amazing but the “upgrade” they sold us was to a very noisy side of the hotel. We didn’t sleep - it was loud until 5am

10.0 / 10.0

Great view of the old port and walkable to restaurants and shops

10.0 / 10.0

Great view of the old port and walkable to restaurants and shops

8.0 / 10.0

Not really a 5 star hotel. The main restaurant was fully booked the first night we were there and closed the next two nights. The bar menu was good, but not available on one night. One of our rooms experienced a flood in the shower where the drain was clogged with an incredible amount of hair. Water actually leaked into the next room. No bellman, and lack of expected 5 star service. Other than that, the rooms were comfortable and the location was good.

8.0 / 10.0

Not really a 5 star hotel. The main restaurant was fully booked the first night we were there and closed the next two nights. The bar menu was good, but not available on one night. One of our rooms experienced a flood in the shower where the drain was clogged with an incredible amount of hair. Water actually leaked into the next room. No bellman, and lack of expected 5 star service. Other than that, the rooms were comfortable and the location was good.

10.0 / 10.0

Fabulous hotel. Great unobtrusive service. Will stay there again next time I come to Marseilles

10.0 / 10.0

Fabulous hotel. Great unobtrusive service. Will stay there again next time I come to Marseilles

10.0 / 10.0

Excellent hotel, Anna on reception is superb. Greg

10.0 / 10.0

Excellent hotel, Anna on reception is superb. Greg

10.0 / 10.0

Wonderful

10.0 / 10.0

Wonderful

10.0 / 10.0

Absolutely the best hotel and staff

10.0 / 10.0

Absolutely the best hotel and staff

8.0 / 10.0

The property needs some upkeep.

8.0 / 10.0

The property needs some upkeep.

4.0 / 10.0

An amazing hotel, the only issue was the noise coming from parties outside that went on to about midnight both nights we were there. The windows could be more sound proof. Everything else was amazing, the staff, the food, the location all 10/10.

4.0 / 10.0

An amazing hotel, the only issue was the noise coming from parties outside that went on to about midnight both nights we were there. The windows could be more sound proof. Everything else was amazing, the staff, the food, the location all 10/10.

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