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Harrah's Joliet Casino & Hotel - A Caesars Rewards Destination

Top rated by guests

Exterior

Premium bedding, down comforters, pillowtop beds, in-room safe

Lobby sitting area

Lobby sitting area

Premium bedding, down comforters, pillowtop beds, in-room safe

8.4Excellent

(1,002 Ratings)

"This was my first day at the Harrah's Casino in Joliet. The room was spacious, well laid out, and very clean. All of the staff was very friendly and helpful. The casino floor staff was likewise very h..."

Anthony

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(1,002 Ratings)

Hotel in Joliet, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Riverfront hotel with 3 restaurants and a fitness center
Along with 3 restaurants, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and conference space.
Housekeeping is available on request.
Harrah's Joliet Casino & Hotel - A Caesars Rewards Destination offers 200 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Joliet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Amenities at Harrah's Joliet Casino & Hotel - A Caesars Rewards Destination

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

TV

Gym or Fitness Center

Map of Joliet, IL

city location on map

Nearby attractions

Millennium Park

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.4Excellent

(1,002 Ratings)

"This was my first day at the Harrah's Casino in Joliet. The room was spacious, well laid out, and very clean. All of the staff was very friendly and helpful. The casino floor staff was likewise very h..."

Anthony

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(1,002 Ratings)

Hotel in Joliet, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Joliet, IL

city location on map

Nearby attractions

Millennium Park

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Riverfront hotel with 3 restaurants and a fitness center
Along with 3 restaurants, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and conference space.
Housekeeping is available on request.
Harrah's Joliet Casino & Hotel - A Caesars Rewards Destination offers 200 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Joliet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

TV

Gym or Fitness Center

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(1,002 Ratings)

2.0 / 10.0

The smell inside the hotel and casino was horrible, all you could smell was burnt grease from the small cafe's inside. The Staff was great.... we wont return.

5.0 / 10.0

Clean room. Nice casino. Only stayed one night but it worked well for what we needed

5.0 / 10.0

Water pressure is not the best and the sheets were a tad scratchy. However, the hotel is clean and the area is gorgeous. Would stay again.

8.0 / 10.0

Very nice and quiet. Staff very friendly

5.0 / 10.0

Nice. As expected for this type of facility

6.0 / 10.0

Very disappointed with the lack of dining options and the fact that there’s no complimentary coffee or water available in the lobby. We will not stay here again

5.0 / 10.0

We stopped for the night on our way to Michigan. We found a great tavern within walking distance and did a bit of gambling in the casino. Great stay for us!

10.0 / 10.0

This was my first day at the Harrah's Casino in Joliet. The room was spacious, well laid out, and very clean. All of the staff was very friendly and helpful. The casino floor staff was likewise very helpful and the overall experience was very pleasant.

8.0 / 10.0

The dining options were very limited within the hotel and there didn't seem to be any other walkable restaurants.

4.0 / 10.0

We had luke warm water in our room. The soaker tub was one highlight of our stay but the water would noy get hot. After waiting over an hour I attempted a shower thinking maybe the water heater simply needed time to warm up and still ended up with a lukewarm shower. Not a great way to start the day especially after paying a higher rate than we anticipated and ending up in a double queen instead of a king like we reserved.

8.0 / 10.0

It was very close to the show we saw, the room was clean and spacious, and the capability of 24 hour checkout was very helpful.

10.0 / 10.0

Room was incredibly clean. Smelled almost brand new. Anything that needs renovating is already in the process or there's a sign that it's pending. One of the better casino stays I've had outside of Vegas

6.0 / 10.0

The staff was amazing! So helpful, friendly. Very nice. And the reserve restaurant was amazing..first and foremost the steak was awesome! Seasoned and cooked to perfection…the chef even came out and chatted!!! Our sever Sam was super friendly and knowledgeable! Best overall experience we’ve had in a long time!

6.0 / 10.0

Almost no dining options...two small grills. No restaurant or buffet. None nearby in neighborhood either

10.0 / 10.0

A close walk to Rialto Theater and nice casino

10.0 / 10.0

I went to a concert at The Forge and spent the night here. The room was clean, quiet, and affordable with free parking in the parking structure. I'll definitely stay here again next time I'm in town for a concert

10.0 / 10.0

Great day, perfectly located to everything Juliet has to offer downtown. The casino was very clean with a great staff also. And I was pleasantly surprised on the size of the rooms.

10.0 / 10.0

Nice place

10.0 / 10.0

Excelente

10.0 / 10.0

Nice clean hotel room within walking distance of the Forge. Very convenient.

10.0 / 10.0

Willie checked us in.....what an amazing man and all the other staff at the dront desk!!!! Exceptional service...room and overall experience. Sister trip this go around. Will bring my husband back soon!!! Thank you all for a wonderful experience.

10.0 / 10.0

very nice place to stay great food and very helpful staff

6.0 / 10.0

The area does not feel the safest and dining on site was mostly closed during our stay

6.0 / 10.0

We stayed for 3 nights and they never cleaned up room , when they said they will when we ask, people smoking mariguana and the place stinks other than that it was ok

10.0 / 10.0

The entire staff were very pleasant! Room was very nice. I do wish they had a larger food court. But all in all, pretty good place.

8.0 / 10.0

.

10.0 / 10.0

Room big and clean

10.0 / 10.0

Will stay again!

10.0 / 10.0

Property is fun

6.0 / 10.0

The property is actually quite nice. What is supposed to be a smoke-free property is not. It smelled of cigarettes in more than a few places including my room. The choice of restaurants is down to two at night. The expensive steak house and the yuppy Mexican joint. We went to each one in two nights and the service and food was pretty good but I would have liked a few more choices.

5.0 / 10.0

Staff was amazingly help and courteous and the facility was amazingly clean. The only real detraction was the remodel being done on the hotel parking tower.

5.0 / 10.0

Staff was amazingly help and courteous and the facility was amazingly clean. The only real detraction was the remodel being done on the hotel parking tower.

8.0 / 10.0

It was clean and quiet

4.0 / 10.0

on the river area around the hotel was "bombed out"; few restaurants, extensive blighted, unsafe in hotel parking garage; people smoking weed in their cars.

2.0 / 10.0

You know you are in trouble when you enter the dirty front door. They charge exorbitant fees if you check in before 4:00 p.m. This place is old and dilapidated, and they have the nerve to charge a resort fee. It is located on the old, unsafe part of town, and it is very difficult to find any dining options. The good ratings are posted by people who are desperate to find a casino. They can't possibly be posted by anybody who has ever experienced the hotel.

10.0 / 10.0

Good

1.0 / 10.0

The customer service at check in was horrible when we arrived to check in the first we went to was not even cleaned or ready so we went back down and they gave us another room when we got in that room it was not a king bed that i booked instead it was a queen dbl bed. I went back down and was told just because I booked a king room that per Harrahs policies it is not guranteed. I asked the rude manager where that policy was she stayed its there and basically I had to deal with that room. I looked through booking policies and did not see nothing like that. I believe she just did not want to help. That is unexceptable and I hope going forward your front desk staff treat your guest a better.

1.0 / 10.0

The customer service at check in was horrible when we arrived to check in the first we went to was not even cleaned or ready so we went back down and they gave us another room when we got in that room it was not a king bed that i booked instead it was a queen dbl bed. I went back down and was told just because I booked a king room that per Harrahs policies it is not guranteed. I asked the rude manager where that policy was she stayed its there and basically I had to deal with that room. I looked through booking policies and did not see nothing like that. I believe she just did not want to help. That is unexceptable and I hope going forward your front desk staff treat your guest a better.

3.0 / 10.0

Front desk staff was very friendly and the check in/out process was quick. Room was very clean and comfortable. Downside was, there was no place open to eat at 8p except for Mexican food. We did eat there and the food was very good but very expensive.

3.0 / 10.0

Front desk staff was very friendly and the check in/out process was quick. Room was very clean and comfortable. Downside was, there was no place open to eat at 8p except for Mexican food. We did eat there and the food was very good but very expensive.

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