Italianway Rosales 3 B

Good location, clean, comfortable and adequately equipped accommodation.

Very good overall

Nice apartment. VERY Uncomfortable hard bed. No extra towels. We got 2 towels and none in the kitchen. My husband is 75” tall, the one towel barely covered him. I had to wash my hair with the same towel I bathed with. For the price, penny pinching on linens is wild. No extra toilet paper. We used it all, and the grocery store is not close. No welcome amenities like coffee. No guide book for the stay. We just had to find everything ourselves. We had to go through every drawer to find extra pillows and blankets. There is a Washer that they highlight, but no soap or instructions on machine, so we bought some and left it behind for others. The drying rack was hidden and we had to search for it. No shower soap. The shampoo was a sample that could not wash a baby’s head. No basic kitchen amenities, like a bottle of water or salt and pepper. So we had to go to a grocery store immediately on arrival after a very long trip. Communication was prompt for the most part, however, it was abrupt and not warm or friendly at all. Also, when I mentioned some of the above issues, I was told to email my problems, when we simply needed toilet paper and towels. Sometimes kindness goes a very long way. We have had 8 different hotel stays this trip, and while this apartment was spacious and decent, having a host remind you about taxes more than they cared, was not ok. I loved the area, the people, the food was great.. but as far as feeling welcome, it was a cold experience. Wouldn’t stay again.