Extended Stay America Suites Columbus Tuttle

We stayed for two nights. I was surprised that the towels were not changed so we had wet towels the next day. Also the trash was not emptied daily. Again the trash can was overflowing. Room is not layed out well. If someone wants to use the bathroom late at night and turns on the light, the person sleeping facing the bathroom area gets woken up. I was expecting at least a glass or two or maybe a plate, but this is not that kind of motel. No dish soap--just a dish towel. I guess anyone staying has to bring in whatever they need to use. I use a walker and could not get it into the bathroom area due to a large dresser blocking the area near the bed. Handicap buttons to open the doors did not work. From the outside the place is nice to look at.

The room was great. Hotel in good shape. But the handicap button for the door did not work. Thankfully neither my husband or myself weren’t in a wheel chair but this did make bringing in heavy luggage a struggle. There was no cart to use. The front desk said they had one but didn’t know where it was and didn’t seem to care as we struggled in and had to make multiple trips. My husband is 85 and they watched us and didn’t make an effort to find the cart or help. I know it’s not their job but you’d think common courtesy would come into play.

This hotel is in serious need of updating and maintenance.

Old and outdated. I mean it was clean but I was a little worried the sink in the bathroom was gunna fall off the wall. It was good enough for one night. Check in was smooth and the guy that checked us in was super nice!