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Hilton Garden Inn Chicago Downtown South Loop

Top rated by guests

Pool

Premium bedding, in-room safe, desk, blackout drapes

Bathroom shower

Premium bedding, in-room safe, desk, blackout drapes

Free toiletries, hair dryer, towels

8.6Excellent

(1,712 Ratings)

"Nice room, friendly staff, and a short walk from the waterfront parks. Lots of nice restaurants. We especially liked Yolk for breakfast. Twenty minute walk to Institute of Art. An incredible must-see ..."

Richard

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(1,712 Ratings)

Hotel in South Loop, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a restaurant, steps from State Street
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking.
Housekeeping is available on request.
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities at Hilton Garden Inn Chicago Downtown South Loop

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

TV

Map of South Loop, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.6Excellent

(1,712 Ratings)

"Nice room, friendly staff, and a short walk from the waterfront parks. Lots of nice restaurants. We especially liked Yolk for breakfast. Twenty minute walk to Institute of Art. An incredible must-see ..."

Richard

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(1,712 Ratings)

Hotel in South Loop, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of South Loop, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Hotel with a restaurant, steps from State Street
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking.
Housekeeping is available on request.
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.6 / 10.0

Excellent(1,712 Ratings)

4.0 / 10.0

clean room, and good location

5.0 / 10.0

Really nice hotel in a great location with wonderful staff!

5.0 / 10.0

Best stay, the rooms were so nice!

4.0 / 10.0

Great

4.0 / 10.0

Room was very clean and very spacious. I would recommend this to anyone who wants a great view without breaking the bank.

5.0 / 10.0

The room was fabulous: comfortable and clean. The staff were friendly and helpful. The only annoyance was dropping the car off for the valet service, but the valet staff were friendly and helpful.

5.0 / 10.0

Edgar and the entire front desk team, along with housekeeping, made the first part of my stay truly memorable. They were consistently professional, attentive, and genuinely customer-focused. As I mentioned—the first part—because their exceptional service inspired me to extend my stay for a few more days! Truly the best team ever. Highly recommend!

4.0 / 10.0

This Hilton Garden is in a good location

5.0 / 10.0

Good food, quiet

5.0 / 10.0

Staff was extremely helpful. My girlfriend booked one night originally. I added two additional nights two weeks later. Front staff was able to coordinate the two when we arrived, so we wouldn't have to pack and move to a different room between room bookings. Thank you so much!

4.0 / 10.0

Came for a Bears game. I asked for a room that had no pets stay in it. They said they had to deep clean our room because pets stayed in all the rooms. All rooms should get a deep cleaned and shouldn’t there just be rooms where only pets stay. Other than that it was good.

4.0 / 10.0

My husband and I recently stayed here for a couple of nights on a getaway trip and for a concert. We enjoyed the room and the staff were very helpful! We had never been to Chicago before so they were wonderful at helping us. The only complaint we had was that the valet fee to park was $70 per night and there weren’t really any other parking options, so be prepared for that. But we enjoyed our stay overall!

5.0 / 10.0

Beautiful hotel and staff was very friendly.

5.0 / 10.0

Shower could

4.0 / 10.0

The views were amazing!!!!!! While the staff was nice and the rooms were clean, there were multiple elevator issues which lead to traffic jams when entering and exiting

4.0 / 10.0

The room was nice and clean with amazing view of downtown, 10/10. The have a restaurant onsite that serves delicious food and has friendly staff, 9/10. Hotel staff were friendly as well, 8/10.

4.0 / 10.0

The hotel itself was very nice and there was parking right across the street. We arrived about an hour after check-in, but our room was still not ready. They offered us another room, but the corner room and view was the reason I chose here, so we waited a bit longer. Our view was incredible - we could see most of the city to the north, the museum campus, and a bit of Navy Pier. There were no vending machines and the "store" they had in the lobby was completely emptied with the exception of a handful of what appeared to be sparkling water. I had to go to the gas station down the block for drinks and snacks.

5.0 / 10.0

Great hotel! Staff was very accommodating. Walked to dinner and great view

5.0 / 10.0

Hotel staff was excellent. Rooms were not ready when we arrived but they held our bags in secure storage while we went to dinner. Rooms were very clean, AC worked great, and the staff was super kind.

2.0 / 10.0

I found a sock that didn’t belong to me or my daughter. I found a hair on the bathroom sink counter and in the shower. Thankful we had Lysol wipes with us. I called the front desk for fresh towels because housekeeping cleans every other day. My daughter had to go to the desk at 11pm to get them.

5.0 / 10.0

We recently stayed for 3 nights in the beautiful corner suite facing the lake, and everything about our visit exceeded expectations. From the moment we arrived, the service was outstanding. At check-in, we were warmly welcomed by Edgar, who went above and beyond to make us feel at home. His professionalism, kindness, and attention to detail truly set the tone for our stay. The housekeeping staff were equally amazing three wonderful team members who kept our suite spotless and made sure we had everything we needed without us even having to ask. Their friendliness and pride in their work made a big difference in our experience. Between the stunning lake views, the comfortable suite, and the exceptional staff, this hotel made our getaway unforgettable. We are so grateful for the hospitality and will definitely return. Highly recommend!

4.0 / 10.0

I did not really spend time at the hotel. It was a stay over to see family and friends and only used it for a place to sleep.

8.0 / 10.0

The room I was in had a nice view of the lake. Everything is walkable. The hotel is nice and the staff were easy to work with. The onsite restaurant was good and fast. The room had a few cosmetic imperfections and there were crumbs on the floor. Overall a good stay

10.0 / 10.0

Nice room, friendly staff, and a short walk from the waterfront parks. Lots of nice restaurants. We especially liked Yolk for breakfast. Twenty minute walk to Institute of Art. An incredible must-see museum.

6.0 / 10.0

Overall the location of the hotel to soldier field and area museums is great. Having a microwave and fridge in the room is also nice. The bathroom is spacious. However, the hotel could use some updating as there was black build up in the shower and you could tell the beds have seen better days in terms of comfort. We checked in online and still had to check in at the desk, other guests had the same issue as well. Overall, the hotel is fine.

10.0 / 10.0

Very convenient to restaurants. STAFF was excellent..

4.0 / 10.0

The rooms are a little run down. Our keys were not working for the elevator, we had to get them reset several times as a result we got stuck on the top floor (30th) figured we’d walk down 6 flight of stairs to our floor (24th) turns out the stairwell doors only open from the outside so we were forced to walk down 30 flights of stairs to get to the lobby. Ridiculous as hell. Maintenance man told me it’s a Hilton standard.

3.0 / 10.0

Children very bad, very bad. Pool is yellow with the stink of their unwashed manner

5.0 / 10.0

The room, location and personal were good. Easy to access attractions & restaurants. Any hiccups wete quickly addressed.

4.0 / 10.0

The door lock system was down so we couldn’t have an access card. Luckily we just needed to sleep and then leave

2.0 / 10.0

I’m very disappointed with this hotel. The bathroom door did not move properly, and it was very hard to open and close. The coffee machine did not work and could not make hot water. The pillow sheet had blood on it and wasn’t clean, and the bed sheet was also dirty with a bad smell. The whole room had a heavy, unpleasant odor. I feel like I completely wasted my money and vacation by staying here.

10.0 / 10.0

Superb location, easy Orange Line ride from Midway, close to everything. Friendly and responsive staff. Spacious and clean room. Would definitely stay here again.

10.0 / 10.0

Great value, close to everything we wanted to see: the Art Institute, Buddy Guy's Legends, Millennium Park, Reckless Records. We didn't need a taxi at all--Orange Line from Midway Airport stopped a block away at Roosevelt. Lots of great food and impressive skyline views. The hotel staff was friendly and responsive. The room was clean and spacious with tremendous city views. Would definitely stay here again! The only *small* downside was a long line at check-in time, but otherwise a fine experience.

8.0 / 10.0

We had a very nice stay. The attached restaurant had great appetizers and beer on tap. A little bit of a wait to check in, but I think they were training employees.

8.0 / 10.0

The hotel was nice, the coffee was delish. My mobile key didnt work ever during my stay and the key cards we got only worked 1 day. More of an inconvenience, but I'd stay again bc both issues were technology and not a reflection of the hotel or staff. It's in a perfect location to walk everywhere!

10.0 / 10.0

Overall the property was great, accommodating, nice staff, and convenient restaurant adjacent to it. I only wish their snack/drink/convenience area was stocked, maybe they had a delay in their shipment but I was there for almost a full week and it was pretty empty. Other than that great place and location!

6.0 / 10.0

Would stay again. Loved the location.

6.0 / 10.0

Constant issues with my stay from key card not working to clogged/broken sink

2.0 / 10.0

First off, the smells from the Asian restaurant connected are awful. Straight fish all day and night. Then the lobby tries to cover it up with an even worse smell! The one elevator barely works and your ears pop when you go down. They let kids over populate the hot tub I spent hundreds and dollars and never even got to use it! I asked to get my room cleaned and they said no. Capacity for the pool room said 25 and it was like 40 people in there. Outside I was smoking and someone was threatening to shoot another pedestrian ‼️ just awful. Chicago is Chicago.

10.0 / 10.0

It is very quiet place and people working in front desk help a lot. I feel safe.

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