Ayres Suites Diamond Bar

Outside of hotel, very clean w/ plenty of free parking. Inside hotel, very well kept. Rooms are clean and spacious. Breakfast was good and with good timing. Not the traditional 5 am - 7 am breakfast window most hotels pass out. Staff was real helpful. Over all great selection.

I had a good stay, not a great stay! Very clean hotel, lovely lobby lounge area, clean room, convenient parking. ➡️Seriously gross watered down coffee. Major disappointment! Perhaps they should stop being cheap and at least invest in Starbucks coffee. Also there was not a carafe of water kept in the lobby for guest, like other 3 star hotels do. Customer reps weren’t friendly or helpful except for the lady who checked us in. Breakfast was 1 ⭐️. Very poor quality food, no fresh whole fruit like bananas, apples or oranges. Just out of season cut up cantaloupe with grapes and what appeared to be frozen pineapple. Breakfast was one of the worst selections that I have ever had. Would I stay here again…probably not! stop being cheap at investing

Room was clean, the hotel itself is very cozy and quiet. This was our second stay there and it was great.

Clean rooms. Great staff. Great breakfast

Rooms were very clean. Easy parking. Easy access to freeway and getting around LA County and Orange County. Breakfast staff were kind and helpful.

clean room and clean hotel.

Everything was fine.

Best hotel in the area by far! you'll pay a bit more but it's well worth it for the helpful, friendly staff, fabulous breakfast included, and absolutely gorgeous hotel with saline pool and hot tub. Bonus: Treadmill in workout room goes to 25 incline! I'll always stay at Ayres from now on. Also, while not 100% necessary, it's rare to find a hotel that cleans daily since the insanity of the early 2020's lockdowns so that was a nice surprise to come back to a clean and fully re-stocked room in the evening. Truly an exceptional hotel. Enjoy!

Very friendly staff and professional. Clean room and very nice hotel. Quiet. Would stay again!

Staff Associates took care of all my needs and request. Loved the hospitality and ambience. Thank you so much I appreciate you all. 🙏🌸🌟😁

The place was decent, nothing special. Free breakfast was nice but selection is limited. Gym was really small and stinky but we were able to get our workouts in.

Average but clean for an older facility

Breakfast has plenty of options. Room was clean.

Homeless people have access to the breakfast salon ! One day a homeless woman was able to get to the room of a guest

Staff was pleasant and courteous. Breakfast was fone. Location centered for our activities.

AC and hot tub both used during our stay. Room clean, parking free and safe.

The rooms are SO spacious and the staff was extremely accommodating. Our stay was great and we will definitely be booking here again!

Third time staying here, Always a pleasant stay. The staff is great, the room is clean and the bed is comfy. The breakfast buffet is good and the grounds are kept well. Will stay here again if we’re in town.

Clean and comfortable facilities.

Room was clean, bed and pillows were comfy. Didn’t have breakfast but in stays before it was always a good buffet with lots of choices. We always try and stay at an Ayres if there is one in the city we are traveling to.

I've been loyal to Ayres Suites for over 13 years, and Diamond Bar was my first location. It set the standard for warm hospitality, clean rooms, and consistent quality across the brand. Whenever we’re in town for races, I book here without hesitation. During our recent Mt. SAC trip, we hoped for a late checkout due to a later race start. Breana at check-in was friendly and said it should be fine. But the next morning, Sylvia firmly denied the request, citing fairness to cleaning staff and other teams. She suggested that we leave the race early. (Insert eyeroll here. Perhaps only run 1/2 the race?) We respected her stance and returned post-race at 12:02 PM. Our room cards had been deactivated, but Sylvia reactivated them briefly, admonishing us it wasn’t a late checkout. She also said that she had sent another employee to our room to make sure that we were out and to ignore him. I wondered if she sent him to everyone's room immediately at noon? Yet, I saw him walking from my room only towards the front desk. Hmm? We grabbed our bags and checked out without issue, though cleaning staff were still working in other rooms. Despite that hiccup, the stay was excellent. Room 122 was spotless, and the bedding was so comfortable I slept pain-free for the first time in months. Breakfast was standard but satisfying, with friendly kitchen staff. I just wish we’d had that extra half-hour to avoid the scramble. We’ll be back for future races—and Ayres Diamond Bar remains my top pick.

Nice

Good check in.

Clean and stylish room, beautiful lobby.

Overall I was very happy with parking, breakfast , gym and suite . Would definitely stay here again .

Pleasant accommodations. Decent breakfast and good coffee. Friendly staff.

Liked the ease of parking. Would have liked a smile and some personality of the person checking me in. Seemed very stoned face. Not friendly. When i called for 2 extra pillows front person said she'd see IF she could get security to bring me the pillows they'd be sent up. Had to wait to see IF id get my 2 extra pillows. No towels in swimming pool area. Had to go back to housekeeping to get some. Weve stayed at 3 different Ayers hotels and it seems that 2 out of 3 need to work on hospitality and greeting customers with a smile and being pleasant. House keeping staff seems a lot nicer! Also, the body wash rack in the shower unglued in the middle of the night and scared me half to death.

We love this hotel. It is close to the hi-way. Close to electric car charging station. Quiet and clean and comfortable hotel. Free parking. Free WiFi. Good breakfast. Heated outdoor poo. Gym available. 30 mins drive to Disneyland.

Beautiful Euro-boutique styled hotel. Very clean. Friendly service. Rooms were immaculate, comfortable and spacious. Just never liked the sink outside the bathroom concept. Breakfast was really nice, nothing spectacular though. Highly recommended. Would definitely stay here again.

Location and parking are convenience

Eoyed the stay, very clean .hot tub was clean and hot, plenty of towels. Hot water in room and water pressure was nice.front desk was very nice. Had a nice view! And the ac/ heating unit was very easy to control.

Perfect place