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Holiday Inn Express Hotel & Suites Madison by IHG

Top rated by guests

Free buffet breakfast

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

In-room safe, desk, blackout drapes, iron/ironing board

8.6Excellent

(564 Ratings)

"There was nothing I did not like"

Thomas

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(564 Ratings)

Hotel in Indiana

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, near Sunrise Falls Golf Course
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Weekly housekeeping is available.
Holiday Inn Express Hotel & Suites Madison by IHG offers 79 air-conditioned accommodations with safes and complimentary newspapers. 36-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities at Holiday Inn Express Hotel & Suites Madison by IHG

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Free parking

Map of Indiana

city location on map

Nearby attractions

Eagle Creek Park

Fort Harrison State Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.6Excellent

(564 Ratings)

"There was nothing I did not like"

Thomas

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(564 Ratings)

Hotel in Indiana

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Indiana

city location on map

Nearby attractions

Eagle Creek Park

Fort Harrison State Park

Available Rooms

About this hotel

Hotel with free breakfast, near Sunrise Falls Golf Course
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Weekly housekeeping is available.
Holiday Inn Express Hotel & Suites Madison by IHG offers 79 air-conditioned accommodations with safes and complimentary newspapers. 36-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.6 / 10.0

Excellent(564 Ratings)

3.0 / 10.0

Did not eat breakfast

5.0 / 10.0

Great

4.0 / 10.0

Great

5.0 / 10.0

We enjoyed the stay the folks at the hotel and desk area was awesome.

4.0 / 10.0

It was a nice hotel and had excellent internet. Biggest issue was the sheets on the two queen beds were damp. Get with house keeping and tell them to make sure they are totally dry before putting them on the beds.

3.0 / 10.0

The beds were comfortable but there is technical deficit on the building. The elevator was barely functional and the overall building could use some money.

8.0 / 10.0

The property needs TLC - IE., add some flower pots, spruce up the gazebo area. The room - the toilet bowl was disgusting. We were at the end of the hallway on the 1st floor, I woke up every morning to the smell of breakfast, which wasn't the best smell. I did eat the breakfast and it was okay. The selection was good in my opinion but the food was warm at best. The hotel was convenient for the event I attended so I can't complain. I did mention any of my concerns to management.

4.0 / 10.0

This property is not clean and is really in need of some major updates. The hotel hallways and room smelled musty. The floors are dirty from the entrance, to the elevators and in the room. The shower doors and trim have stains. There was hair and dust in the corners of the bathroom. The back of the bathroom door was missing the hook and a big hole was left in the door. Food crumbs were between the mini fridge and wall. Crumbs (or some sort of debris) was also under the desk on the carpet. The air condition was making a noise that kept me from sleeping. I called down to the front desk on my cell (because the room phone didn’t work) the gentleman told me to turn it off for a while. It’s been 90 degrees for several days. However I did until the room reached 75 then I turned it back on…no change. He didn’t offer me another room or anything!!! This is certainly not a Holiday Inn that I’ve been used to staying at. Big disappointment

8.0 / 10.0

The staff was great. The room had a musty smell Other than that it was great

4.0 / 10.0

Can’t remember too much about the stay.

3.0 / 10.0

Room itself was decent. Definitely needs some attention with caulking around windows and water drainage. We had room on 1st floor. First night we didn’t check much it was late (coming from out of state for wedding) On our second night when we arrived to our room we noticed a lot of black specs….. it was a crap ton of ants in the air conditioner all over and inside the unit. As well as slugs crawling up the wall from the corner crack on the floor. Ants were crawling along the baseboards of the room and getting in the bed frame. It was late 11pm! Management was notified immediately. They did move us to a different room, however we had a two queen bed room and they didn’t have any more available only had a king room available. Beings that it was so late we had to make it work. Was not impressed because the sofa bed didn’t have a real mattress and you could feel the bars in it. Breakfast was good. Had a lot of choices. Staff was friendly. Indoor pool was nice

10.0 / 10.0

There was nothing I did not like

8.0 / 10.0

Good hotel. Breakfast was nice and more selection than I expected. Room was filthy! Coffee stains down the wall behind desk. Stray candy on the floor against furniture. Shower had dirt embedded in floor pan and grout.

8.0 / 10.0

It’s a great property. I have been going there for years. I was born in the area. I have noticed this time though the property was more rundown. Shall I say look like some water damage in the walls and even ceiling. That was in the bathroom and the main bedroom on the main wall. I think the carpets in the rooms need to be shampooed as well. They were quite sticky, but that was the building itself. The people working shall I say the family that was owning it was very friendly and kind and did a very good job tidying up. It needs some upkeep, but I definitely would recommend.

2.0 / 10.0

We were really looking forward to this trip, but the hotel was a letdown from the start. The AC in the common areas wasn’t working, so the lobby and hallways were uncomfortably hot. It made it really hard to enjoy the breakfast—even though the food itself was actually decent. Things got worse when we were literally woken up by water splashing from a leak in our bathroom ceiling. Maintenance came to fix it, but shortly after, someone from room service entered the room without knocking—no heads-up or apology. They moved us to another room, but we found a bug on the floor right after arriving. On top of that, the pool was freezing and totally unusable. For all of this, they only offered $50 off our entire stay, which didn’t come close to making up for the experience. Staff didn’t seem friendly or concerned either. Overall, not worth the price—especially for a holiday weekend. We won’t be coming back.

8.0 / 10.0

.

4.0 / 10.0

Housekeeping was poor, toilet and shower weren’t even clean. The bed was okay and the night staff was delightful, but truly not worth the price, especially the hike up for the festival. Will never stay there again.

8.0 / 10.0

Nice place. Friendly staff

5.0 / 10.0

Great location and service

3.0 / 10.0

The staff was very friendly. I loved that. The cleanliness was a little sub par. Our shower had dirt around the sliding door. The curtains were all stained and moldy. There was some stain spots on our sheets, there were areas on the walls that were not painted I’m just used to holiday inns being 100% clean and fresh.

5.0 / 10.0

The hotel was clean & quiet

2.0 / 10.0

Bed was clean, but paint was peeling from the wall. Shower looked dirty.

8.0 / 10.0

breakfast is good rooms are clean area is nice exercise room is good only down fall pool is little outdated nice place to stay for the price good restaurants all around only minutes from downtown madison

10.0 / 10.0

It took a long time to fill the food and many people waited for 15 to 20 minutes for the egg. The breakfast service was very slow.

5.0 / 10.0

Nice clean comfortable room.Beds were comfortable and sheets were nice and soft. Good location, on the main highway. Breakfast was really good.

6.0 / 10.0

Not worth what we paid, which was priced competitively with the state park inn which is nicer and has better views. Cons: -Paint around our room was peeling or chipped. -The window shades in our room had large stains. -Towels were threadbare. -Bathroom ceiling had large section that was peeling -We were only able to sit in the pool area while the kids swam for about 20 minutes before we had to leave because our eyes were burning from the pool chemicals. -The pool area in general could use some love, as the lights in the water were flickering and the metal around the windows was rusting from the constant moisture. The biggest pros of staying here were the staff and the breakfast spread. The beds and bedding were comfortable and clean.

1.0 / 10.0

When I booked my rooms it was requested for connected rooms because I had multiple children with me and wanted access to all of them but enough room. When I checked in the lady was rude from the start and immediately told me they didn’t have that available and raised her voice multiple times and was extremely hateful. She said it was my fault as I “should have known” to call ahead and check availability although it stated available online. She told me I could not have a refund unless I wanted to leave right then. It was late and I had multiple children tired and upset and nowhere else to go because she told me my refund could take days. So I was stuck. We all stayed in one room and I didn’t even use the second room that was at the complete opposite end of the facility. So I paid for two rooms and could only use one and was so upset as it was for my son’s birthday. I will NEVER stay there again and will be making sure no one I know does either. Worst hotel experience I’ve ever had. I have never had someone be so incredibly rude and unhelpful.

10.0 / 10.0

Staff was so friendly and it was clean!

6.0 / 10.0

Paid extra for breakfast and when we checked in was told restaurant was closed would hand to go to neighboring hotel for breakfast

10.0 / 10.0

Affordable and Clean hotel!

5.0 / 10.0

The room was comfortably, quiet and warm (staying for business because i was snowed in and could've get home). Staff are exceptionally friendly and accommodating. Breakfast was delicious and they serve different food each day, so your wont get bored. I didn't get in the pool, but it was open and looks nice. The shower is nice and warm, good water pressure, plenty of hot water. The hair dryer works well. The bed is slightly firm, so not too hard and not marshmallow soft. Blackout curtains work great. If you take earplugs, you'll think you're at home. They sell earplugs at the CVS down the street. Madison has a lot of nice shops if you need anything and a lot of decent restaurants if you'd hungry. This Holiday inn is right in the middle of town in the hilltop area. Roads are pretty well maintained during snowy weather, but if you're snowed in, this is the best spot in town to stay.

4.0 / 10.0

Friendly staff, clean and convenient lication

10.0 / 10.0

Friendly staff

6.0 / 10.0

The first room i was given was awful....smelled of smoke and old. I complained and was given another room. But then the next morning i was awakened very early to the smell of food being cooked....very unpleasant and unappreciated.

10.0 / 10.0

The breakfast was great! The room had everything we needed, large tv too!

10.0 / 10.0

The room met our needs for a one night stay.

8.0 / 10.0

Wish the pool was open

10.0 / 10.0

Very friendly people who work there

10.0 / 10.0

The rooms were a very good size. Everything was very clean in both the room and the bathroom.

3.0 / 10.0

A lot of carpets dirty stained

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