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Grand Hotel Villa Castagnola

Top rated by guests

Exterior

Junior Suite Executive | 1 bedroom, premium bedding, down comforters, minibar

1 bedroom, premium bedding, down comforters, minibar

Free toiletries, hair dryer, bathrobes, slippers

Free toiletries, hair dryer, bathrobes, slippers

9.6Outstanding

(382 Ratings)

"World class service… from the moment, I walked on the property to the moment I left. I felt well cared for."

Christopher

Don't miss out! Price and availability may change

9.6 / 10.0

Outstanding(382 Ratings)

Hotel in Lugano

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Stylish beach retreat with indoor pool
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a steam room.
Grand Hotel Villa Castagnola offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a sauna, and a fitness center.

Amenities at Grand Hotel Villa Castagnola

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Map of Lugano

city location on map

Nearby attractions

Alfa Romeo Museum

Lungolago di Lecco

Pombia Safari Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

9.6Outstanding

(382 Ratings)

"World class service… from the moment, I walked on the property to the moment I left. I felt well cared for."

Christopher

Don't miss out! Price and availability may change

$$$$

9.6 / 10.0

Outstanding(382 Ratings)

Hotel in Lugano

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Lugano

city location on map

Nearby attractions

Alfa Romeo Museum

Lungolago di Lecco

Pombia Safari Park

Available Rooms

About this hotel

Stylish beach retreat with indoor pool
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a steam room.
Grand Hotel Villa Castagnola offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a sauna, and a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.6 / 10.0

Outstanding(382 Ratings)

3.0 / 10.0

While the location and the service/staff are amazing, they gave us a room on first floor over the restaurant where the piano/mouse was annoying and the pets friendliness was also loud due to a dog constantly barking.

1.0 / 10.0

Review of Grand Hotel Villa Castagnola – A Complete Disaster. If I could give this place a negative rating, I absolutely would. From the very first day, the experience was nothing short of shocking for a so-called 5-star hotel. On arrival, we went for breakfast and waited over an hour for a simple omelette that never arrived. During that time, not even a glass of water was offered. We had a tight schedule and eventually had to walk out. After complaining at reception, the waiter actually chased me down in the lobby, screaming at me in front of other guests, as if I had walked out on the bill. Utterly humiliating and completely unacceptable. The following day, after a long day of sightseeing, I returned to the hotel bar to share a very special moment with my wife. I had planned a surprise—telling her I would be renewing our vows and celebrating her 40th birthday with family in Cartagena, Colombia. She was overwhelmed with excitement, but in the middle of this intimate, emotional moment, the bartender told us to “keep our voices down” because the piano player was performing. The bar was empty. Imagine being told to quiet down while celebrating such an occasion. Truly disgraceful. Finally, to top it all off, on the last day I received my dry cleaning back and discovered that two very expensive pairs of pants had been ruined. They had been washed instead of dry cleaned. No apology. No accountability. No contact from management. DO NOT STAY HERE. Save yourself the disappointment!!

5.0 / 10.0

Amazing hotel and a truly special place.

5.0 / 10.0

Absolutely perfect in every single way possible

10.0 / 10.0

World class service… from the moment, I walked on the property to the moment I left. I felt well cared for.

5.0 / 10.0

Really enjoyable stay, one night easily became two and would certainly return for further visits.

10.0 / 10.0

The most exquisite hotel experience my husband and I have ever had. The staff went above and beyond, the grounds are impeccable, the lake views immaculate, and the amenities fantastic. We will definitely be back to beautiful Villa Castagnola.

10.0 / 10.0

Beautiful property with the most amazing service! Gorgeous, classic, 10/10!

5.0 / 10.0

Elegant and old school classy but at the same time relaxed and friendly. Stunning garden and great facilities. Very good breakfast nice eating areas both indoor and outdoor.

10.0 / 10.0

Thought staff service, property, and cleanliness were excellent. Small things to improve: We had a wonderful room, however, the shower was a tub shower and it was a deep tub so stepping in and out was precarious- could have used a grab bar at the back of the shower. We also had a nice patio but the table on it was very small - would be good to get a slightly larger table. Breakfast was good but the scrambled eggs did not taste like eggs- I think because there may have been a lot of cream in them. You could order an omelette/frittata for a good bit extra. Also, they never had any berries for fruit, but you could order them separately for 18 francs!! We only had a hamburger for dinner there but the reviews on the restaurant were not good. Most people said great service, food was overpriced and not that good.

10.0 / 10.0

View was great besides everything 🙏💚💫✨

10.0 / 10.0

Great hotel and very courteous and friendly staff

5.0 / 10.0

Fabulous place to stay!

10.0 / 10.0

Undoubtably the best hotel I have ever stayed at. So beautiful, the staff were amazing so kind and helpful. It was my birthday and they sent chocolates to my room and gifted our group free cocktails before dinner. I was very touched. Would Highly recommend a visit there if staying in Lugano.

4.0 / 10.0

we had a wonderful stay here. The location is perfect, and we had a wonderful room with the most incredible view, no complaints at all. My only complaint was the food at the breakfast buffet, it was really nothing special, locked, originality, and somewhere homemade options.

10.0 / 10.0

Top

5.0 / 10.0

Very nice classic hotel with very nice amenities

10.0 / 10.0

Such a pleasant and lovely experience. Certainly the staff was our greatest reason for the smiles and the memories

10.0 / 10.0

More breakfast options

5.0 / 10.0

The same amazing experience as always

5.0 / 10.0

Excellent hotel, old classic style, very comfortable and spacious room, good quality beds and beddings. We stayed in the double room with balcony, room looks like a junior suite, had 2 bathrooms. Hotel has a wonderful garden, perfect location , on the lake and not very far from center.

5.0 / 10.0

Excellent hotel, old classic style, very comfortable and spacious room, good quality beds and beddings. We stayed in the double room with balcony, room looks like a junior suite, had 2 bathrooms. Hotel has a wonderful garden, perfect location , on the lake and not very far from center.

5.0 / 10.0

Wonderful old style hotel in a good location and with impeccable service. Great breakfast and lunch restaurant and a lovely bar. Very specious and comfortable room with lake and garden views. I would strongly recommend it.

5.0 / 10.0

Wonderful old style hotel in a good location and with impeccable service. Great breakfast and lunch restaurant and a lovely bar. Very specious and comfortable room with lake and garden views. I would strongly recommend it.

4.0 / 10.0

Great property. Professional staff but concierge unhelpful snob.

10.0 / 10.0

This hotel was absolutely the most gorgeous hotel I have ever stayed. The suites are grand and pay a homage to its time period. The views are unbelievable and the staff is so polite and accommodating. I do wish they would have changed up the menu each morning for breakfast and each night for dinner. Great spot to travel North and South to Lake Como. A wonderful time was had on our girls trip!

10.0 / 10.0

This hotel was absolutely the most gorgeous hotel I have ever stayed. The suites are grand and pay a homage to its time period. The views are unbelievable and the staff is so polite and accommodating. I do wish they would have changed up the menu each morning for breakfast and each night for dinner. Great spot to travel North and South to Lake Como. A wonderful time was had on our girls trip!

10.0 / 10.0

The view is the best literally part heaven. Staffs were so helpful and polite. Hundred percent 💯 i am coming back there soon.🙏💜💋

10.0 / 10.0

The view is the best literally part heaven. Staffs were so helpful and polite. Hundred percent 💯 i am coming back there soon.🙏💜💋

10.0 / 10.0

great

10.0 / 10.0

great

10.0 / 10.0

Nice hotel with a great Spa. Has its own Lido and for little Children you can also go to the public Lido which was great.

10.0 / 10.0

Nice hotel with a great Spa. Has its own Lido and for little Children you can also go to the public Lido which was great.

10.0 / 10.0

Perfect

10.0 / 10.0

Perfect

10.0 / 10.0

I was blown away by this property. Absolutely every detail has been thought of. From the moment you walk in the door, you are taken by the beautiful decor and the lovely family that own and manage the property. This place is special and truly one of a kind. The spa is absolutely stunning. I can’t wait to go back, truly a hidden gem.

10.0 / 10.0

I was blown away by this property. Absolutely every detail has been thought of. From the moment you walk in the door, you are taken by the beautiful decor and the lovely family that own and manage the property. This place is special and truly one of a kind. The spa is absolutely stunning. I can’t wait to go back, truly a hidden gem.

10.0 / 10.0

We loved the staff and kindness of all at the property! Nicola in particular. Front desk members were incredible- including Mario! Lake Lugano is magnificent.

10.0 / 10.0

We loved the staff and kindness of all at the property! Nicola in particular. Front desk members were incredible- including Mario! Lake Lugano is magnificent.

10.0 / 10.0

The best service we have ever had! Cheerful staff that take pride in their service.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Grand Hotel Villa Castagnola. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Grand Hotel Villa Castagnola. Enjoy the water!

Is Grand Hotel Villa Castagnola pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Grand Hotel Villa Castagnola?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.

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