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La Casa de la Marquesa

Top rated by guests

Restaurant

Imperial Suite, King Size Bed | Premium bedding, down comforters, in-room safe, individually decorated

Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Royal Studio Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, individually decorated

Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

8.8Excellent

(545 Ratings)

"I felt safe. Great location. La Casa de la Marquez’s was an absolutely beautiful building. I felt like I was in the 1800’s. The decor and architecture were amazing. Staff extremely helpful and po..."

Diana

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(545 Ratings)

Hotel in Santiago de Queretaro

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Colonial hotel with spa services and a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a meeting room, and a 24-hour front desk are onsite.
La Casa de la Marquesa offers 13 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities at La Casa de la Marquesa

Internet / Wifi

Hot tub or spa

TV

Free parking

Map of Santiago de Queretaro

city location on map

Nearby attractions

Peña of Bernal

Corregidora Stadium

Museo La Esquina del Juguete popular Mexicano

Queretaro Regional Museum - INAH

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.8Excellent

(545 Ratings)

"I felt safe. Great location. La Casa de la Marquez’s was an absolutely beautiful building. I felt like I was in the 1800’s. The decor and architecture were amazing. Staff extremely helpful and po..."

Diana

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(545 Ratings)

Hotel in Santiago de Queretaro

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Santiago de Queretaro

city location on map

Nearby attractions

Peña of Bernal

Corregidora Stadium

Museo La Esquina del Juguete popular Mexicano

Queretaro Regional Museum - INAH

Available Rooms

About this hotel

Colonial hotel with spa services and a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a meeting room, and a 24-hour front desk are onsite.
La Casa de la Marquesa offers 13 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities

Internet / Wifi

Hot tub or spa

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.8 / 10.0

Excellent(545 Ratings)

3.0 / 10.0

Great historic building, it could be a great experience, but is extremly poorly manage. Must of the staff is friendly, but many drag their feet, don't expect solutions if anything turns wrong (it will), don't expect even apologies. I will not return there for sure.

6.0 / 10.0

So this property was interesting. The bed was fantastic, like the best ever, and the building was beautiful. However it missed on more than one level. For example, no one greeted us upon arrival. There was not a soul, for minutes! We literally had to go find someone two rooms away. Then upon check in, we had to carry our own bags up three flights of stairs. I had asked for an exterior room, but got the opposite. No robes, and the floor was sandy. We had a skylight that was cover led maybe so it wouldn’t leak, but it flapped and banged all night in the wind. No replacement of things like washcloth, and tv was on when we arrived, likely because once we shut it off, it wouldn’t turn back on. Literally though, the most strange part was there was zero staff. We’d have to move our own ropes to get in and out of the building each time; made me feel like it could have EASILY been broken into. It was beautiful, but I wouldn’t stay again. Price extremely high for what it provided, and zero attention paid to us; and I had upgraded the room to as high as I could get. I can’t say it enough, the hotel was a ghost town!

6.0 / 10.0

I like the location personel attention and the hotel building Didnt like a lot of mosquitoes in room the distance to park your car (about 3 or 4 blocks from hotel) and the noise at night of a patio fountain i have in my room

3.0 / 10.0

There was no AC in our room. Pretty hot! As they only offered a small fan. Also, no hot water in our shower.

5.0 / 10.0

Historical hotel so some discomfort is expected, beautiful property, good bed, good old shower, dark room. You come here for the building. Everyone was very kind and attentive

10.0 / 10.0

I felt safe. Great location. La Casa de la Marquez’s was an absolutely beautiful building. I felt like I was in the 1800’s. The decor and architecture were amazing. Staff extremely helpful and polite. I would definitely come back

4.0 / 10.0

Disappointed about two items 1.- Hotel website indicates onsite parking - this is not accurate as the parking is 6 blocks away at another hotel's parking lot. 2.- Breakfast service was not available at 7:00 AM. My expectation is that on a weekday day this service is a must-have for business people Otherwise, a very interesting historic place to stay in. Excellent location for folks who want to spend time in downtown Queretaro at night exploring.

10.0 / 10.0

Wonderful establishment, nice historic place, I recommend strongly it.

10.0 / 10.0

Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back

10.0 / 10.0

Beautiful properly. It’s a wonderful experience. Everything is walking distance and accessible.

8.0 / 10.0

Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.

5.0 / 10.0

An amazing historic property. Not for everyone, because lack of an elevator might be inconvenient for some But it is a beautiful spot, and the staff were excellent.. A lovely spot to start your walks through town and to the many, many restaurants.

10.0 / 10.0

Excelente

10.0 / 10.0

The staff were great

5.0 / 10.0

Beautiful old building, old world style, huge bedroom and a piano player serenading us at breakfast made it all stand out.

5.0 / 10.0

Beautiful old building, old world style, huge bedroom and a piano player serenading us at breakfast made it all stand out.

10.0 / 10.0

Incredible setting, magical atmosphere. Beautiful interior. Nice live music in the restaurant. Friendly staff.

10.0 / 10.0

Incredible setting, magical atmosphere. Beautiful interior. Nice live music in the restaurant. Friendly staff.

10.0 / 10.0

This is an incredible, elegant, historic mansion! We enjoyed our stay here. The architecture is wonderful and the staff are friendly and helpful. There is no elevator, but the staff will take care of your luggage. After all, this was built in the 1700s! Our room was was spacious and elegant. The location in the Centro Histórico is very good and within walking distance of the main sites. The restaurant serves delicious Mexican food and a fine pianist provides live music.

10.0 / 10.0

This is an incredible, elegant, historic mansion! We enjoyed our stay here. The architecture is wonderful and the staff are friendly and helpful. There is no elevator, but the staff will take care of your luggage. After all, this was built in the 1700s! Our room was was spacious and elegant. The location in the Centro Histórico is very good and within walking distance of the main sites. The restaurant serves delicious Mexican food and a fine pianist provides live music.

4.0 / 10.0

big romantic room and balcony, comfortable beds. Historic and beautiful hotel. Staff was good but two mornings and full day with NO HOT water! Staff response disappointing. Also had to argue about discount for food on reservations. Restaurant was well below par.

4.0 / 10.0

big romantic room and balcony, comfortable beds. Historic and beautiful hotel. Staff was good but two mornings and full day with NO HOT water! Staff response disappointing. Also had to argue about discount for food on reservations. Restaurant was well below par.

10.0 / 10.0

Great location, and service was very good.

10.0 / 10.0

Great location, and service was very good.

6.0 / 10.0

The property is very unique (old mansion). It’s well located in the historic center. The bedding was very tired, old. The sheets didn’t fit the bed. Didn’t want to touch the bedspread. It was fine overall but wished I had booked somewhere else.

6.0 / 10.0

The property is very unique (old mansion). It’s well located in the historic center. The bedding was very tired, old. The sheets didn’t fit the bed. Didn’t want to touch the bedspread. It was fine overall but wished I had booked somewhere else.

10.0 / 10.0

Drop-dead gorgeous property with amazingly beautiful rooms in a great location. After a tense encounter with a clerk who insisted a double bed was a king bed, we got our “upgrade” to a nicer room with an actual king bed, which is what we had reserved in the first place. Food discount doesn’t apply because the restaurant is conveniently not connected with the hotel.

10.0 / 10.0

Drop-dead gorgeous property with amazingly beautiful rooms in a great location. After a tense encounter with a clerk who insisted a double bed was a king bed, we got our “upgrade” to a nicer room with an actual king bed, which is what we had reserved in the first place. Food discount doesn’t apply because the restaurant is conveniently not connected with the hotel.

1.0 / 10.0

The ac was not working and the room felt like an oven. They couldn’t find the key to my room. The manager was very unfriendly The receptionist was trying but the manager didn’t want to help

1.0 / 10.0

The ac was not working and the room felt like an oven. They couldn’t find the key to my room. The manager was very unfriendly The receptionist was trying but the manager didn’t want to help

8.0 / 10.0

Wonderful ambiance for the hotel and friendly managers. It is an old building and the electricity did go out for one hour but was restored and no further issues The front desk could be a little more helpful and welcoming. The breakfast in the morning with live piano music was fantastic!

8.0 / 10.0

Wonderful ambiance for the hotel and friendly managers. It is an old building and the electricity did go out for one hour but was restored and no further issues The front desk could be a little more helpful and welcoming. The breakfast in the morning with live piano music was fantastic!

4.0 / 10.0

Some of the worst service I may have ever had. They overcharged me and then told me they had actually charged some other guest on their credit card. We paid over $300 USD for a suite and when we arrived the jacuzzi was filthy. Then they tell us that there's an event and it's going to be loud - until 3 am. It's 11 pm now and the building is rattling. On top of that they make it seem like they're doing you a favour by letting you stay here. oh and the TV doesn't work.

4.0 / 10.0

Some of the worst service I may have ever had. They overcharged me and then told me they had actually charged some other guest on their credit card. We paid over $300 USD for a suite and when we arrived the jacuzzi was filthy. Then they tell us that there's an event and it's going to be loud - until 3 am. It's 11 pm now and the building is rattling. On top of that they make it seem like they're doing you a favour by letting you stay here. oh and the TV doesn't work.

10.0 / 10.0

Beautiful one of a kind hotel.

10.0 / 10.0

Beautiful one of a kind hotel.

8.0 / 10.0

First time in Queretaro, traveled with family, the hotel was beautiful, clean, staff very friendly, the hotel is in the middle of everything, easy to walk to several parks, churches. We loved our stay at La Casa de la Marquesa, Highly recommend.

8.0 / 10.0

First time in Queretaro, traveled with family, the hotel was beautiful, clean, staff very friendly, the hotel is in the middle of everything, easy to walk to several parks, churches. We loved our stay at La Casa de la Marquesa, Highly recommend.

5.0 / 10.0

The place is charming, friendly, and accommodating staff. I was surprised by the number of stairs we climbed to get to our room. The bathroom had several steps and you needed to be careful. The huge bathtub was difficult to get into without slipping.

5.0 / 10.0

The place is charming, friendly, and accommodating staff. I was surprised by the number of stairs we climbed to get to our room. The bathroom had several steps and you needed to be careful. The huge bathtub was difficult to get into without slipping.

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